Welcome to SG Petch Richmond

Welcome to SG Petch Richmond main dealers for Kia, Isuzu and Subaru

Customer Reviews

Overall Rating

I have recently purchased a used Kia Sportage from your Richmond Branch, and must say that the whole transaction was a good experience and a pleasure from start to end. Your Sales Executive Joseph Dowdall was excellent to deal with...

Alan Fullerton
Posted 6 days ago
Overall Rating

From the moment We arrived Joseph was there to help. Throughout the entire process of buying a car from SG Petch Richmond The Staff were fantastic.... there was no pressure selling, they were honest, friendly and the price was very...

Christopher Tennant
Posted 1 week ago
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Friendly and Polite.

Kerry Greaves
Posted 2 weeks ago
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They always give exceptional service

Judith Martyn
Posted 2 weeks ago
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Staff were pleasant and gave advice throughout the process.

Nicholas
Posted 1 month ago
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We purchased a New Kia Sportage with the help of Joesph SG Petch Richmond. A Great experience from start to finish. All our concerns were answered promptly and professionally. I can honestly say this is the best car 🚗 purchase experience...

Derek
Posted 1 month ago
Overall Rating

From start to finish customer service was excellent. The sales executive Oliver White was most attentive and could not be more helpful.

Trevor Barker
Posted 2 months ago
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Quick professional service, will use again

Billy Conlin
Posted 2 months ago
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Joseph from Richmond branch was excellent, as being a previous customer he was able to offer help and advice.

Simon Archer
Posted 2 months ago
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Excellent staff and great service

Alan Thornton
Posted 2 months ago
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Good customer service. This was our third purchase. We were fully informed and everything was clearly explained. We were kept up to date with progress on our purchase and invited to return or visit as many times as required. Our...

Isaac Taylor
Posted 2 months ago
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Great customer service.Always friendly and helpful

Robert Cuthill
Posted 2 months ago
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All staff sales and service provided me with an excellent service.

James Goulthorpe
Posted 2 months ago
Overall Rating

The service was first class, Les Rudd couldn't have been more helpful. He explained the whole thing very well and when I called with another question, Les wasn't there so the sales manager went out of his way to ensure...

James Clace
Posted 2 months ago
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Friendly honest staff great car deals love our new car

Sarah Hilton
Posted 3 months ago
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I've already submitted a review..........

William Norrie
Posted 3 months ago
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Les worked very hard to find me a deal that I could afford. I am extremely happy with my car and the way I was treated whilst the negotiations were taking place.

Jane Clayton
Posted 3 months ago
Overall Rating

Friendly, no pressure, professional and helpful

Anonymous
Posted 4 months ago
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Friendly service - very happy with the car they sold me (Kia Rio).

Anonymous
Posted 4 months ago
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Excellent service - very helpful and knowledgeable staff. Provided better all round information and service than I ever received at Kia in Ripon (Picadilly Garage- I nearly didn't bother with another Kia despite the fact that I like the cars...

Anonymous
Posted 4 months ago
Overall Rating

They are friendly and very helpful . Les always spends as much time as you need and explains everything in detail . He makes good coffee too . I would nexer change to another garage as im fully satisfied with...

Caroline Leaf
Posted 5 months ago
Overall Rating

When I visited the Richmond showroom I received excellent advice on the options available to purchase a car. The staff - especially Oliver - are friendly and very helpful and I have felt comfortable contacting them with even the most...

Kim Kinsella
Posted 5 months ago
Overall Rating

Excellent customer service

Michael Robinson
Posted 5 months ago
Overall Rating

From the moment I walked in and made my initial enquiry to the moment I drove out in my new Land Rover I felt under no pressure or obligation, yet supported throughout. Impeccable service, great finance! Thanks Petch. Rachel Ewer....

Rachel Ewer
Posted 6 months ago
Overall Rating

Staff were very welcoming, professional and extremely helpful. I found exactly what I was looking for in my new car and they were great with my trade in vehicle as well.

Catherine Hewitt
Posted 6 months ago
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Excellent service, nice people and the cars aren't bad either.

Margaret Harvey
Posted 6 months ago
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They treated me so well

David Avi
Posted 7 months ago
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The salesman was a very pleasant chap who did not pressure us into buying something we didnt want. He simply guided us to a good deal on a used car and was very helpful in follow up conversations.

Anthony Hall
Posted 7 months ago
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I was very impressed at how helpful through staff were.

Geoff Dalby
Posted 7 months ago
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Good deal, good service, highly satisfied.

Jonathan Scott
Posted 7 months ago
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Very professional throughout the procedure! A pleasure to deal with the staff!

Ian Cordiner
Posted 8 months ago
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The best service...A class act... Recommended to all..

Peter Adams
Posted 8 months ago
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Went out of their way to be helpful

Geoffrey Drabble
Posted 8 months ago
Overall Rating

Bought a kia niro off them and from start to end the process was very smooth. Les was very nice and this is exactly how a salesman should be. He absolutely did not push the customer for any extras and...

Anonymous
Posted 8 months ago
Overall Rating

Nothing was too much trouble, very helpful and took time to explain in detail everything i asked them. very happy with my purchase good experience would recommend.

Margaret Wray
Posted 8 months ago
Overall Rating

Great customer service from Joseph

Lee Robinson
Posted 8 months ago
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The staff were very helpful and professional in their approach.The salesperson I dealt with mainly was polite and keen to answer all my questions in detail.It was a pleasure to do...

Rodney Isaac
Posted 9 months ago
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Excellent sales staff, very friendly and efficient,would highly recommend

Derek Hare
Posted 9 months ago
Overall Rating

The staff at S G Petch Richmond are always very helpful and go the extra mile.

Alan Donnelly
Posted 10 months ago
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Very good service very nice staff

Elizabeth Lowe
Posted 10 months ago
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I was happy with the warm and informal welcome I received from Joseph an Byron and the way our business was conducted

Peter Clarke
Posted 10 months ago
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Very friendly, relaxed atmosphere. Efficient sales team.

Alan Barrett
Posted 10 months ago
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very good customer service. friendly, polite and very helpful. much better than any other car salesroom ive been to.

Anonymous
Posted 10 months ago
Overall Rating

i was treated like a normal person by people who knew what they were doing.they did not behave like the stereotypical car salesmen you get in other showrooms

Robert Robinson
Posted 10 months ago
Overall Rating

They were very helpful, went out of there way to make sure buying a car was easy, gave us a great Deal, and the servicing pack we got was a great money saver.

Rachel Haystead
Posted 11 months ago
Overall Rating

Good service, product knowledge and response coupled with a fair trade-in deal.

Anonymous
Posted 11 months ago
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Good service & attention throughout the tranaction

David Pinder
Posted 11 months ago
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Good service and friendly helpful staff

Anonymous
Posted 1 year ago
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A totally professional experience both in the buying / selling process and the aftercare in doing the administration to change my cherished number plate and obtaining the tax refund .

Deryck Petty
Posted 1 year ago
Overall Rating

They are always pleased to see us and we are on first name terms. The service offered is above and beyond that provided by our previous car supplier.

John Capewell
Posted 1 year ago
Overall Rating

Friendly, helpful and a fair deal they pointed out a few very minor scuff marks on the door trim and arranged to have the trim replaced. Contacted by the service department a few days later and arranged to carry out...

David Ridley
Posted 1 year ago
Overall Rating

Les Rudd was fantastic. Very honest, patient and thorough, helping us to make the right choice of vehicle. A credit to the industry.

Sarah Halpin
Posted 1 year ago
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Delivered the car when they said they would and all hassle free

Anonymous
Posted 1 year ago
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Provided the right car, treat well and hand over of car was excellent, everything explained before driving off in new car.

Anonymous
Posted 1 year ago
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Warm greeting.No harassment.Felt at ease. No pressure. Understood transaction, even if matters had to be repeated!

Maureen Danby
Posted 1 year ago
Overall Rating

very good service

Dave Cook
Posted 1 year ago
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yes les at Richmond was very helpful through out the whole process . .

Sharon Robinson
Posted 1 year ago
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From the first introduction to handover of our vehicle we could not fault the service .

Gillian Wallace
Posted 1 year ago
Overall Rating

Extremely helpful staff at the Richmond branch. Service from Les and Byron was exceptional in terms of understanding my needs and delivering on everything agreed. Very pleased with my super new Kia. Thank you all.

Vivienne Gardner
Posted 1 year ago
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Excellent customer service. Provided everything to suit our needs cost ect. Highly recommended and a fantastic car.

Lee Calvy
Posted 1 year ago
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from start to finish we found the experience of buying our latest legacy very good. we found ruth to be very good and nothing was a problem for her, and the car is superb makes driving pleasure once a gain...

Raymond Coates
Posted 1 year ago
Overall Rating

Excellent, fair and patient service. Thank you.

Pippa Horrocks
Posted 1 year ago
Overall Rating

Excellent service, friendly, professional and informative. always phoned back when I had any questions, Joseph was a pleasures to deal with.

Chris Wade
Posted 1 year ago
Overall Rating

Fantastic service, very professional!! Highly recommended!! Thank you!!

Ian Cordiner
Posted 1 year ago
Overall Rating

From the moment we decided to buy a new car we thought of Steve Petch's dealership as we had had such good service from them when buying our last car, 6 years ago. Mr Rudd gave us lots of advise...

Clifford Bowes
Posted 1 year ago
Overall Rating

Excellent customer service

Peter Whitfield
Posted 1 year ago
Overall Rating

We were upgrading our KIA as it was now 8 years old as it had always been reliable we knew we wanted another KIA. The service we received from Joseph was very professional,he was polite and knowledgeable. On our first visit he...

Karen Banham
Posted 1 year ago
Overall Rating

Great service -the easiest car purchase we have made A great company to deal with

David
Posted 1 year ago
Overall Rating

Always had the most impeccable service from SGPetch (Richmond) over the years. All the staff in every department make you feel special, are friendly, polite, informative & professional. Cannot rate this dealership highly enough.

Terence
Posted 1 year ago
Overall Rating

From initial contact to Les Rudd via telephone through to my purchase of a new Kia Cee'd GT I have been extremely impressed with the excellent level of customer service from Les in Richmond, with good support from his boss...

Paul
Posted 1 year ago
Overall Rating

Very impressed with service, amazed at how quick and painless every thing was and how quickly we received the car. Very happy with everything. Staff also have a good sense of humour!!!

Graham Walker
Posted 2 years ago
Overall Rating

Great service from a very friendly and professional team. I have been using the service department for years and although only recently purchased a new car, have found the sales team have matched the excellent service that I have become used...

Stephen Flower
Posted 2 years ago
Overall Rating

Both sales and service staff were outstanding. Helpful but not pushy. Of particular mention should be Les Rudd an obliging and very knowledgable gentleman. A consummate professional.

John Smailes
Posted 2 years ago
Overall Rating

I am a highly satisfied customer and that's why I keep coming back.

Leonard Scott
Posted 2 years ago
Overall Rating

I ordered my new Kia Rio and part-exchanged my Picanto. No hassle. - I had phone call 4 days before my car was ready was to collect. Paperwork was efficiently dealt with and I'm happy with my purchase.

Ingrid Flower
Posted 2 years ago


Our Team

Byron Dawson

General Manager

Mark Hilary

Aftersales Manager

Les Rudd

Isuzu, Kia, Subaru Sales & Motability Specialist

Joseph Dowdall

Kia, Subaru Sales & Forces Direct

Jo Potter

Sales Admin/Reception

Catherine Williamson

Accounts/Reception

Our Manufacturers

Richmond Business Offers

Our fleet sales department will provide you with genuine advice, competitive pricing and an outstanding personal service. We can offer a complete range of funding solutions that meet your business needs, including outright purchase, contract hire and leasing facilities.

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MOT

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Car Wash

Fully automated

Fast-Fit Centre

Tyres. Exhausts. Batteries.

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