Welcome to SG Petch Kia in Richmond

Welcome to SG Petch Kia in Richmond. We sell new and used Kia cars, Kia parts and accessories and offer full service facilities for your Kia car

Customer Reviews

Overall Rating
I find SG Petch friendly and caring , they never rush you and made sure i got the right card for my needs . They let me try my wheelchair in all the cars so that i got the right...
Caroline Leaf
Posted 1 week ago

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Local car sales and servicing with a 'family feel'. No hard sell with a range of vehicles.
Peter Monaghan
Posted 1 month ago

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We dealt with Les one of your elder statesmen who new his stuff inside out and gave fantastic customer service. Questions were asked and reply's were given honestly which is something of a rarity in these times but very welcome...
Sandra Warner
Posted 1 month ago

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A pleasant, helpful and friendly, yet professional buying experience.
Addison Snowball
Posted 2 months ago

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Very friendly staff, and lots of information and choices given
Christine Cutler
Posted 2 months ago

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Excellent initial sales ,very informative .warm and friendly sales person and would recommend . I couldn't meet service manager as it was a weekend so when our car mats had not arrived and were to collect at a later date...
Hazel Allinson
Posted 2 months ago

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Good punctual communication and information. Very friendly open approachable sales person ( Oliver at Richmond) Very helpful. He responded quickly to our vehicle request and requirements. Thanks Oliver
Maria Lingard
Posted 2 months ago

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A seamless transaction and I am very pleased with the Kia Sportage that I bought. Joseph Dowdall was very helpful and professional and explained the process well.
Martin Richardson
Posted 2 months ago

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Very easy to deal with. This is the first time I have dealt with the Richmond branch but I was very happy with the way I was treated. The test drive I was given was excellent and I had a...
Philip Anderson
Posted 2 months ago

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Thank you so much to Oliver White and all the friendly staff at SG Petch. You could not have been more helpful in your advice with my new car. I really enjoy driving my Kia, and will definatly return in...
Marianne Ellwood
Posted 2 months ago

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Oliver looked after us very well, giving us useful advice but never pressurising us to buy in any way. We were very impressed with his knowledge and attitude.
Cynthia Botterill
Posted 4 months ago

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Les from SG Petch Richmond was amazing. He explained everything and constantly updated me on progress. Even after picking the car up he rang to make sure everything was ok. Thank you Les
Jodie Housley
Posted 4 months ago

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A very pleasant experience buying my car from S G Petch. Very helpful and willing to make sure as a customer I was satisfied with my experience.
Anonymous
Posted 4 months ago

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With a daughter in Bath and a son in Oxford I needed a car that was reliable, economic on fuel and comfortable over a frequent round trip of 500 miles or so. SG Petch came up with the answer. ...
John Golds
Posted 4 months ago

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The salesman gave us confidence as well as a discount and an exchange for the old car
Alfred Rowntree
Posted 5 months ago

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Excellent and efficient customer service, the salesman even found out a teddy for our little girl, as we were in on xmas eve.
Anonymous
Posted 5 months ago

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This is the third car I’ve bought from SG Petch Richmond, I’ve also persuaded my wife and mother in law to buy a new car from here as well. The sales team are outstanding, no pressure, explain things in detail,...
Alan Barrett
Posted 7 months ago

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Excellent service thanks again Oliver White
Janet Richardson
Posted 8 months ago

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Good service and friendly manner to be recommended
Graeme Ransom
Posted 8 months ago

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Very good experience and a fast turn around. We were looked after by Les who was very helpful and informative. I would highly recommend this dealership
Jessica Robertson
Posted 10 months ago

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Quick and efficient work done to the car very happy
Hayley Boswell
Posted 10 months ago

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My third car from SG Petch, friendly,local service.
Nigel Roberts
Posted 10 months ago

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Service wonderful as ever Thanks to Joseph
Judith Martyn
Posted 10 months ago

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Salesperson (Oliver @ Richmond) was great. V informative, helpful, patient (I had endless questions).
Diane Wilson
Posted 11 months ago

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From Start to finish Les was honest and upfront. He made the buying process very easy and was most helpful. Les ensured I was kept up to date at all times. I would highly recommend SG Petch Richmond to anyone...
Peter Skelton
Posted 1 year ago

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Everyone was extremely helpful in getting my car ready and everything was explained at every stage. Well done Les!
Jane Clayton
Posted 1 year ago

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Friendly,personal service.
Ingrid Flower
Posted 1 year ago

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I was very pleased with the offers made on both my part exchange vehicle and the new purchase from SG Petch , Richmond. Whilst I think I paid a little more than I wanted , I believe that both parties...
Kevin Branigan
Posted 1 year ago

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professional and excellent customer service.
Anonymous
Posted 1 year ago

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Very professional; much better deal than was offered online
Anonymous
Posted 1 year ago

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Simple process from start to finish. Joseph polite and informative throughout. Only hitch came with poor weather which can't be placed at dealers door. Would recommend.
Brian Halliday
Posted 1 year ago

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This is the second time I have bought a car from the Richmond branch, and as far as customer service goes, I really cant fault the staff. I had absolutely no intention of buying a new car, but because I...
Geoffrey Callen
Posted 1 year ago

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Joseph,is a really nice proffesional young man. This is how all business should operate.If you are looking at buying a new car,visit SG Petch at Richmond North Yorkshire.You will not be disappointed.And the service department, top draw.
Anonymous
Posted 1 year ago

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SG Petch were 1st class when I purchased my wonderful Kia Picanto and would recommend them to everyone
Kathleen Lye-Robinson
Posted 1 year ago

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Very friendly and happy to help
Anna Horsley
Posted 1 year ago

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There attention to detail and personal touch.
Stephen Baddon
Posted 1 year ago

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They were very attentive and informative and supported a discount.
Victoria Pearce
Posted 1 year ago

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Excellent customer service from start to finish of purchasing our new used car. Car was immaculate and we would use S.G. Petch again in the future without hesitation.
Christine Atkinson
Posted 1 year ago

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Great customer service from Oliver and the team at the Richmond branch - couldn’t have asked for anything more!
Alexander Bowie
Posted 1 year ago

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I have recently purchased a used Kia Sportage from your Richmond Branch, and must say that the whole transaction was a good experience and a pleasure from start to end. Your Sales Executive Joseph Dowdall was excellent to deal with...
Alan Fullerton
Posted 1 year ago

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From the moment We arrived Joseph was there to help. Throughout the entire process of buying a car from SG Petch Richmond The Staff were fantastic.... there was no pressure selling, they were honest, friendly and the price was very...
Christopher Tennant
Posted 1 year ago

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Friendly and Polite.
Kerry Greaves
Posted 1 year ago

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They always give exceptional service
Judith Martyn
Posted 1 year ago

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Staff were pleasant and gave advice throughout the process.
Nicholas
Posted 1 year ago

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We purchased a New Kia Sportage with the help of Joesph SG Petch Richmond. A Great experience from start to finish. All our concerns were answered promptly and professionally. I can honestly say this is the best car 🚗 purchase experience...
Derek
Posted 1 year ago

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From start to finish customer service was excellent. The sales executive Oliver White was most attentive and could not be more helpful.
Trevor Barker
Posted 1 year ago

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Quick professional service, will use again
Billy Conlin
Posted 1 year ago

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Joseph from Richmond branch was excellent, as being a previous customer he was able to offer help and advice.
Simon Archer
Posted 1 year ago

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Excellent staff and great service
Alan Thornton
Posted 1 year ago

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Good customer service. This was our third purchase. We were fully informed and everything was clearly explained. We were kept up to date with progress on our purchase and invited to return or visit as many times as required. Our...
Isaac Taylor
Posted 1 year ago

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Great customer service.Always friendly and helpful
Robert Cuthill
Posted 1 year ago

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All staff sales and service provided me with an excellent service.
James Goulthorpe
Posted 1 year ago

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The service was first class, Les Rudd couldn't have been more helpful. He explained the whole thing very well and when I called with another question, Les wasn't there so the sales manager went out of his way to ensure...
James Clace
Posted 1 year ago

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Friendly honest staff great car deals love our new car
Sarah Hilton
Posted 1 year ago

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I've already submitted a review..........
William Norrie
Posted 1 year ago

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Les worked very hard to find me a deal that I could afford. I am extremely happy with my car and the way I was treated whilst the negotiations were taking place.
Jane Clayton
Posted 1 year ago

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Friendly, no pressure, professional and helpful
Anonymous
Posted 1 year ago

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Friendly service - very happy with the car they sold me (Kia Rio).
Anonymous
Posted 1 year ago

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Excellent service - very helpful and knowledgeable staff. Provided better all round information and service than I ever received at Kia in Ripon (Picadilly Garage- I nearly didn't bother with another Kia despite the fact that I like the cars...
Anonymous
Posted 1 year ago

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They are friendly and very helpful . Les always spends as much time as you need and explains everything in detail . He makes good coffee too . I would nexer change to another garage as im fully satisfied with...
Caroline Leaf
Posted 1 year ago

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When I visited the Richmond showroom I received excellent advice on the options available to purchase a car. The staff - especially Oliver - are friendly and very helpful and I have felt comfortable contacting them with even the most...
Kim Kinsella
Posted 1 year ago

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Excellent customer service
Michael Robinson
Posted 2 years ago

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Staff were very welcoming, professional and extremely helpful. I found exactly what I was looking for in my new car and they were great with my trade in vehicle as well.
Catherine Hewitt
Posted 2 years ago

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They treated me so well
David Avi
Posted 2 years ago

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The salesman was a very pleasant chap who did not pressure us into buying something we didnt want. He simply guided us to a good deal on a used car and was very helpful in follow up conversations.
Anthony Hall
Posted 2 years ago

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I was very impressed at how helpful through staff were.
Geoff Dalby
Posted 2 years ago

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Very professional throughout the procedure! A pleasure to deal with the staff!
Ian Cordiner
Posted 2 years ago

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Went out of their way to be helpful
Geoffrey Drabble
Posted 2 years ago

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Bought a kia niro off them and from start to end the process was very smooth. Les was very nice and this is exactly how a salesman should be. He absolutely did not push the customer for any extras and...
Anonymous
Posted 2 years ago

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Nothing was too much trouble, very helpful and took time to explain in detail everything i asked them. very happy with my purchase good experience would recommend.
Margaret Wray
Posted 2 years ago

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Great customer service from Joseph
Lee Robinson
Posted 2 years ago

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The staff were very helpful and professional in their approach.The salesperson I dealt with mainly was polite and keen to answer all my questions in detail.It was a pleasure to do...
Rodney Isaac
Posted 2 years ago

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Excellent sales staff, very friendly and efficient,would highly recommend
Derek Hare
Posted 2 years ago

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The staff at S G Petch Richmond are always very helpful and go the extra mile.
Alan Donnelly
Posted 2 years ago

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Very good service very nice staff
Elizabeth Lowe
Posted 2 years ago

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I was happy with the warm and informal welcome I received from Joseph an Byron and the way our business was conducted
Peter Clarke
Posted 2 years ago

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Very friendly, relaxed atmosphere. Efficient sales team.
Alan Barrett
Posted 2 years ago

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very good customer service. friendly, polite and very helpful. much better than any other car salesroom ive been to.
Anonymous
Posted 2 years ago

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i was treated like a normal person by people who knew what they were doing.they did not behave like the stereotypical car salesmen you get in other showrooms
Robert Robinson
Posted 2 years ago

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They were very helpful, went out of there way to make sure buying a car was easy, gave us a great Deal, and the servicing pack we got was a great money saver.
Rachel Haystead
Posted 2 years ago

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Good service & attention throughout the tranaction
David Pinder
Posted 2 years ago

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Good service and friendly helpful staff
Anonymous
Posted 2 years ago

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They are always pleased to see us and we are on first name terms. The service offered is above and beyond that provided by our previous car supplier.
John Capewell
Posted 2 years ago

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Friendly, helpful and a fair deal they pointed out a few very minor scuff marks on the door trim and arranged to have the trim replaced. Contacted by the service department a few days later and arranged to carry out...
David Ridley
Posted 2 years ago

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Les Rudd was fantastic. Very honest, patient and thorough, helping us to make the right choice of vehicle. A credit to the industry.
Sarah Halpin
Posted 2 years ago

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Provided the right car, treat well and hand over of car was excellent, everything explained before driving off in new car.
Anonymous
Posted 2 years ago

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Warm greeting.No harassment.Felt at ease. No pressure. Understood transaction, even if matters had to be repeated!
Maureen Danby
Posted 2 years ago

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yes les at Richmond was very helpful through out the whole process . .
Sharon Robinson
Posted 2 years ago

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From the first introduction to handover of our vehicle we could not fault the service .
Gillian Wallace
Posted 2 years ago

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Extremely helpful staff at the Richmond branch. Service from Les and Byron was exceptional in terms of understanding my needs and delivering on everything agreed. Very pleased with my super new Kia. Thank you all.
Vivienne Gardner
Posted 3 years ago

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Excellent customer service. Provided everything to suit our needs cost ect. Highly recommended and a fantastic car.
Lee Calvy
Posted 3 years ago

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Excellent, fair and patient service. Thank you.
Pippa Horrocks
Posted 3 years ago

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Excellent service, friendly, professional and informative. always phoned back when I had any questions, Joseph was a pleasures to deal with.
Chris Wade
Posted 3 years ago

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Fantastic service, very professional!! Highly recommended!! Thank you!!
Ian Cordiner
Posted 3 years ago

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From the moment we decided to buy a new car we thought of Steve Petch's dealership as we had had such good service from them when buying our last car, 6 years ago. Mr Rudd gave us lots of advise...
Clifford Bowes
Posted 3 years ago

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Excellent customer service
Peter Whitfield
Posted 3 years ago

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We were upgrading our KIA as it was now 8 years old as it had always been reliable we knew we wanted another KIA. The service we received from Joseph was very professional,he was polite and knowledgeable. On our first visit he...
Karen Banham
Posted 3 years ago

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