








Welcome to SG Petch Kia in Richmond
Welcome to SG Petch Kia in Richmond. We sell new and used Kia cars, Kia parts and accessories and offer full service facilities for your Kia car
Customer Reviews
Overall RatingThe purchasing experience was very good, my new Kia Sportage was in stock and delivered after 2 weeks. What I am extremely unhappy about is is part exchange price I was given for my old car. The salesman convinced me...
AnonymousPosted 2 months ago
Overall RatingThis is the fourth vehicle I've purchased from SG Petch. If they weren't excellent at all they do, I wouldn't be going back. 5 stars all the way.
Angela NaylorPosted 3 months ago
Overall RatingVery helpful and accommodating on securing my car.
Helen DudleyPosted 3 months ago
Overall RatingI found the staff at SG Petch very helpful when selecting the model and choosing the best finance package. This included several test drives and unpressurised conversations.
AnonymousPosted 3 months ago
Overall RatingAfter having my car written off I went the same day to SG Petch Richmond and was seen by Joseph. An extremely helpful and pleasant young man, Joseph gave me all the information with regards to leasing a vehicle...
Charlene ThompsonPosted 3 months ago
Overall RatingPurchased/traded in a car over the phone! Absolutely fantastic levels of service, all questions answered honestly and quickly. Many thanks to Les Rudd for all your help and assistance
Kate ScottPosted 3 months ago
Overall RatingEveryone was very friendly and helpful, especially Tegan and Joseph. A very easy and pleasant experience
Pamela WestlandPosted 4 months ago
Overall RatingAfter much searching we went back to the Richmond branch to purchase our car. Joseph & Tegan were amazing and put us at ease. Nothing was too much trouble and they made us feel valued customers. We did go to...
Christine OadesPosted 4 months ago
Overall RatingThe service is exceptional, the staff are brilliant what more could you ask for. I would recommend them to anyone.
Carol PartridgePosted 5 months ago
Overall RatingVery friendly
Penelope O'reganPosted 5 months ago
Overall RatingAbsolutely fantastic service from service from start to finish from Joseph. Thank you been much.
Paul HenryPosted 5 months ago
Overall RatingWonderful customer car and listening to the needs of said customers
Constance GalvinPosted 6 months ago
Overall RatingAlways had a good service with SG Petch
Caroline BoxPosted 9 months ago
Overall RatingGreat service from all members of the team!!
Melodie WebsdalePosted 9 months ago
Overall RatingWebsite really helpful. Easy to deal with. Arrangements for collection were efficient. Good customer service.
AnonymousPosted 10 months ago
Overall RatingExcellent service and very helpful staff. They went out of their way to ensure I was happy at all times and make my new car purchase extremely quick. highly recommended.
Catherine Eastham-MccarthyPosted 11 months ago
Overall RatingCould not fault the service very helpful and friendly
AnonymousPosted 11 months ago
Overall RatingVery helpful, pleasant staff. Full explanations of all aspects of the purchase given and no pressure.
AnonymousPosted 11 months ago
Overall RatingLes was excellent in helping me with the purchase of my Kia Xceed. Top class service thank you.
Peter DavisPosted 11 months ago
Overall RatingExcellent service above and beyond what I expected from a car dealership. Looked after me and gave particularly good advice and helped me at every stage of the process.
AnonymousPosted 1 year ago
Overall RatingVery friendly and help staff
Eileen BainPosted 1 year ago
Overall RatingExcellent service, understood my needs as the car was for pulling a caravan
Stuart MucklePosted 1 year ago
Overall RatingCar bought on line, price agreed and car delivered as agreed. The whole transaction was smooth and easy. The only downside, the car was supposed to be registered to my wife, when the registration came back it was in my name, I...
John DouglassPosted 1 year ago
Overall RatingDue to COVID all arrangements for purchasing the vehicle was via the telephone and internet. On collection the changeover was also completed with the minimum of fuss and efficiently. Overall the experience was good and I would purchase again in...
AnonymousPosted 1 year ago
Overall Ratingvery good service and hassle free.
Nigel WhitePosted 1 year ago
Overall RatingI was completely happy with the way Joseph treated us throughout the transaction. He has subsequently resolved all the questions I had after sale. Many thanks again for such a professional, friendly service.
Graham ElsePosted 1 year ago
Overall RatingIt is well worth the 40 mile trip to this garage, everyone from the sales team to the garage staff are friendly and very helpful, this is my fourth Kia I’ve bought from Petch at Richmond and I’ve also recommended...
Alan BarrettPosted 1 year ago
Overall RatingLes and Joseph at the Richmond Branch were amazing. When all other dealers turned me away because of the negative equity on my previous car, these guys really found a way to help me out and I've walked away with...
Janilla ChirnsidePosted 1 year ago
Overall RatingThis is our first experience of Kia, we were so pleased with our visit we bought a car off zJoseph Dowdall that day, SGPetch have been great and will get all our custom going forward
Gillian BrownPosted 1 year ago
Overall RatingExcellent service. Friendly sales person Les who was helpful, professional and trustworthy.
Mark GeePosted 1 year ago
Overall RatingI recently purchased a Kia Sportage from SG Petch Richmond.This is the 2nd car I’ve bought from this garage.The service I received from Joseph the salesman was excellent.He was very professional throughout and I was very pleased with everything.I would...
George BailesPosted 1 year ago
Overall RatingFifth Sportage purchased from Richmond branch. Great all round experience, as usual. Joseph pulled out all the stops to ensure our car was ready on time, even overcoming the last minute registration hitch. Happy to recommend to friends &...
Alexander RobinsonPosted 1 year ago
Overall RatingAbsolutely fantastic service. Gave them a rough idea of my budget and they found a brilliant little rio that fits perfectly for what I need and also my budget. Great turn around as I picked it up next day. Not...
Andrew HerdPosted 1 year ago
Overall RatingOutstanding service and assistance
Thomas McveyPosted 1 year ago
Overall RatingVery good service
Kenneth CatlettPosted 1 year ago
Overall RatingExcellent service, good advice and no hard selling. This is my 3rd new car I have purchased from S.G Petch and I have always been highly satisfied with them. I also have all my services carried out by them to...
Miles BurnhamPosted 1 year ago
Overall RatingJoe is an excellent salesman and very professional made the sale very easy and swift Thank you Joe
Jason LowePosted 1 year ago
Overall RatingNo hassle, no pressure, as always with SG Petch. Thanks Les. See you in three years time.
Angela NaylorPosted 1 year ago
Overall RatingYet again excellent service and supply re the purchase of my latest vehicle. Few issues to resolve but sorted with no hassle, and a big smile
Kevin BraniganPosted 1 year ago
Overall RatingAn excellent , helpful service throughout !
Michael RobinsonPosted 2 years ago
Overall RatingExcellent assistance from Joseph Dowdall who couldn't help us enough. The car was there when we wanted it and Joseph even helped transferring our own registration plates. We are delighted with The Sportage GT Line (our third Sportage).
Brian DoughtyPosted 2 years ago
Overall RatingExcellent service from both the sales person and business manager. Was give sound advice on choosing the right vehicle for our needs. No pressure sales like you can get from other dealerships.
Stephen LynchPosted 2 years ago
Overall RatingProfessional garage
Patryk PankiewiczPosted 2 years ago
Overall RatingVery pleasant team. In sales and the workshop
AnonymousPosted 2 years ago
Overall RatingI had previously bought (a month earlier) a new car from Petch in Richmond. My work circumstances changed and I needed a second car. I went back to Joe at Richmond who listened to my needs and identified...
Andrew WitherellPosted 2 years ago
Overall RatingI bought a new Kia from Petch in Richmond. Singly the very best car purchase experience I have had in over thirty years. Considerate of my needs, no pushy sales, transparent finance options and a brilliant deal. ...
Andrew WitherellPosted 2 years ago
Overall RatingI would strongly recommend using S G Petch (Richmond) for the purchase of a used car. From the initial visit I was treated with respect and with the knowledge that my contact was fully conversant with the cars for sale...
Peter WhitePosted 2 years ago
Overall RatingGreat service from beginning to end
AnonymousPosted 2 years ago
Overall RatingThe team at SG Petch were fantastic, from general enquires about the car to after sales. I couldn’t fault them they took care of everything and had my car ready for collection as arrange. We had a 3 hr round...
Debbrah MyersPosted 2 years ago
Overall RatingVery welcoming and helpful. Showroom a bit clinical, no tea or coffee facilities and/or water. No waiting area. The car I eventually chose, did not have the electric seats I was shown which was extremely disappointing for me. This was one...
Philip CodlingPosted 2 years ago
Overall RatingGave me answers to questions with no hard sell.
Yvonne ArmitagePosted 2 years ago
Overall RatingWe visited SG Petch of Richmond a few weeks ago to view a Kia Sportage. We were greeted by Byron who showed us around the car we had previously looked at on their website. He could not have been more...
Gordon MeekPosted 2 years ago
Overall RatingExcellent customer service, very friendly and helpful.
AnonymousPosted 2 years ago
Overall RatingFind all the staff very friendly and efficient.
Keith ColePosted 2 years ago
Overall RatingGreat new car and a very pleasant experience. Joseph was great and very helpful.
AnonymousPosted 2 years ago
Overall RatingI have been a regular customer for 6-7 years and have bought 4 cars in that time. The service, advice and care of my vehicles has always been first class
Keith RobsonPosted 2 years ago
Overall RatingGreat helpful staff.
Emma MullenPosted 2 years ago
Overall RatingA very good buying experience with Richard at Richmond. No pressure or sales waffle. The deal was straight forward with no hidden extras. Exactly how I like to operate. We're delighted with our Sportage.
Andrew HallPosted 2 years ago
Overall RatingExcellent service from start to finish, Joseph Dowdall, Business Manager, very knowledgeable and experienced, professional, polite and patient. Made sure we were familiar and satisfied with our choice of car, and also arranged a good deal including trade in. The...
Graeme BarnesPosted 2 years ago
Overall RatingRefreshingly pleasant experience buying a car from Joseph at SGPetch. He could not have been more helpful and certainly went the extra mile. Thankyou.
John PickeringPosted 2 years ago
Overall RatingProfessional and high quality service. Would highly recommend to friends & family.
Stephen PrendergastPosted 3 years ago
Overall RatingI find SG Petch friendly and caring , they never rush you and made sure i got the right card for my needs . They let me try my wheelchair in all the cars so that i got the right...
Caroline LeafPosted 3 years ago
Overall RatingLocal car sales and servicing with a 'family feel'. No hard sell with a range of vehicles.
Peter MonaghanPosted 3 years ago
Overall RatingWe dealt with Les one of your elder statesmen who new his stuff inside out and gave fantastic customer service. Questions were asked and reply's were given honestly which is something of a rarity in these times but very welcome...
Sandra WarnerPosted 3 years ago
Overall RatingA pleasant, helpful and friendly, yet professional buying experience.
Addison SnowballPosted 3 years ago
Overall RatingVery friendly staff, and lots of information and choices given
Christine CutlerPosted 3 years ago
Overall RatingExcellent initial sales ,very informative .warm and friendly sales person and would recommend . I couldn't meet service manager as it was a weekend so when our car mats had not arrived and were to collect at a later date...
Hazel AllinsonPosted 3 years ago
Overall RatingGood punctual communication and information. Very friendly open approachable sales person ( Oliver at Richmond) Very helpful. He responded quickly to our vehicle request and requirements. Thanks Oliver
Maria LingardPosted 3 years ago
Overall RatingA seamless transaction and I am very pleased with the Kia Sportage that I bought. Joseph Dowdall was very helpful and professional and explained the process well.
Martin RichardsonPosted 3 years ago
Overall RatingVery easy to deal with. This is the first time I have dealt with the Richmond branch but I was very happy with the way I was treated. The test drive I was given was excellent and I had a...
Philip AndersonPosted 3 years ago
Overall RatingThank you so much to Oliver White and all the friendly staff at SG Petch. You could not have been more helpful in your advice with my new car. I really enjoy driving my Kia, and will definatly return in...
Marianne EllwoodPosted 3 years ago
Overall RatingOliver looked after us very well, giving us useful advice but never pressurising us to buy in any way. We were very impressed with his knowledge and attitude.
Cynthia BotterillPosted 3 years ago
Overall RatingLes from SG Petch Richmond was amazing. He explained everything and constantly updated me on progress. Even after picking the car up he rang to make sure everything was ok. Thank you Les
Jodie HousleyPosted 3 years ago
Overall RatingA very pleasant experience buying my car from S G Petch. Very helpful and willing to make sure as a customer I was satisfied with my experience.
AnonymousPosted 3 years ago
Overall RatingWith a daughter in Bath and a son in Oxford I needed a car that was reliable, economic on fuel and comfortable over a frequent round trip of 500 miles or so. SG Petch came up with the answer. ...
John GoldsPosted 3 years ago
Overall RatingThe salesman gave us confidence as well as a discount and an exchange for the old car
Alfred RowntreePosted 3 years ago
Overall RatingExcellent and efficient customer service, the salesman even found out a teddy for our little girl, as we were in on xmas eve.
AnonymousPosted 3 years ago
Overall RatingThis is the third car I’ve bought from SG Petch Richmond, I’ve also persuaded my wife and mother in law to buy a new car from here as well. The sales team are outstanding, no pressure, explain things in detail,...
Alan BarrettPosted 3 years ago
Overall RatingExcellent service thanks again Oliver White
Janet RichardsonPosted 3 years ago
Overall RatingGood service and friendly manner to be recommended
Graeme RansomPosted 3 years ago
Overall RatingVery good experience and a fast turn around. We were looked after by Les who was very helpful and informative. I would highly recommend this dealership
Jessica RobertsonPosted 3 years ago
Overall RatingQuick and efficient work done to the car very happy
Hayley BoswellPosted 3 years ago
Overall RatingMy third car from SG Petch, friendly,local service.
Nigel RobertsPosted 3 years ago
Overall RatingService wonderful as ever Thanks to Joseph
Judith MartynPosted 3 years ago
Overall RatingSalesperson (Oliver @ Richmond) was great. V informative, helpful, patient (I had endless questions).
Diane WilsonPosted 4 years ago
Overall RatingFrom Start to finish Les was honest and upfront. He made the buying process very easy and was most helpful. Les ensured I was kept up to date at all times. I would highly recommend SG Petch Richmond to anyone...
Peter SkeltonPosted 4 years ago
Overall RatingEveryone was extremely helpful in getting my car ready and everything was explained at every stage. Well done Les!
Jane ClaytonPosted 4 years ago
Overall RatingFriendly,personal service.
Ingrid FlowerPosted 4 years ago
Overall RatingI was very pleased with the offers made on both my part exchange vehicle and the new purchase from SG Petch , Richmond. Whilst I think I paid a little more than I wanted , I believe that both parties...
Kevin BraniganPosted 4 years ago
Overall Ratingprofessional and excellent customer service.
AnonymousPosted 4 years ago
Overall RatingVery professional; much better deal than was offered online
AnonymousPosted 4 years ago
Overall RatingSimple process from start to finish. Joseph polite and informative throughout. Only hitch came with poor weather which can't be placed at dealers door. Would recommend.
Brian HallidayPosted 4 years ago
Overall RatingThis is the second time I have bought a car from the Richmond branch, and as far as customer service goes, I really cant fault the staff. I had absolutely no intention of buying a new car, but because I...
Geoffrey CallenPosted 4 years ago
Overall RatingJoseph,is a really nice proffesional young man. This is how all business should operate.If you are looking at buying a new car,visit SG Petch at Richmond North Yorkshire.You will not be disappointed.And the service department, top draw.
AnonymousPosted 4 years ago
Overall RatingSG Petch were 1st class when I purchased my wonderful Kia Picanto and would recommend them to everyone
Kathleen Lye-RobinsonPosted 4 years ago
Overall RatingVery friendly and happy to help
Anna HorsleyPosted 4 years ago
Overall RatingThere attention to detail and personal touch.
Stephen BaddonPosted 4 years ago
Overall RatingThey were very attentive and informative and supported a discount.
Victoria PearcePosted 4 years ago
Overall RatingExcellent customer service from start to finish of purchasing our new used car. Car was immaculate and we would use S.G. Petch again in the future without hesitation.
Christine AtkinsonPosted 4 years ago
Overall RatingGreat customer service from Oliver and the team at the Richmond branch - couldn’t have asked for anything more!
Alexander BowiePosted 4 years ago
Overall RatingI have recently purchased a used Kia Sportage from your Richmond Branch, and must say that the whole transaction was a good experience and a pleasure from start to end. Your Sales Executive Joseph Dowdall was excellent to deal with...
Alan FullertonPosted 4 years ago
Overall RatingFrom the moment We arrived Joseph was there to help. Throughout the entire process of buying a car from SG Petch Richmond The Staff were fantastic.... there was no pressure selling, they were honest, friendly and the price was very...
Christopher TennantPosted 4 years ago
Overall RatingFriendly and Polite.
Kerry GreavesPosted 4 years ago
Overall RatingThey always give exceptional service
Judith MartynPosted 4 years ago
Overall RatingStaff were pleasant and gave advice throughout the process.
NicholasPosted 4 years ago
Overall RatingWe purchased a New Kia Sportage with the help of Joesph SG Petch Richmond. A Great experience from start to finish. All our concerns were answered promptly and professionally. I can honestly say this is the best car 🚗 purchase experience...
DerekPosted 4 years ago
Overall RatingFrom start to finish customer service was excellent. The sales executive Oliver White was most attentive and could not be more helpful.
Trevor BarkerPosted 4 years ago
Overall RatingQuick professional service, will use again
Billy ConlinPosted 4 years ago
Overall RatingJoseph from Richmond branch was excellent, as being a previous customer he was able to offer help and advice.
Simon ArcherPosted 4 years ago
Overall RatingExcellent staff and great service
Alan ThorntonPosted 4 years ago
Overall RatingGood customer service. This was our third purchase. We were fully informed and everything was clearly explained. We were kept up to date with progress on our purchase and invited to return or visit as many times as required. Our...
Isaac TaylorPosted 4 years ago
Overall RatingGreat customer service.Always friendly and helpful
Robert CuthillPosted 4 years ago
Overall RatingAll staff sales and service provided me with an excellent service.
James GoulthorpePosted 4 years ago
Overall RatingThe service was first class, Les Rudd couldn't have been more helpful. He explained the whole thing very well and when I called with another question, Les wasn't there so the sales manager went out of his way to ensure...
James ClacePosted 4 years ago
Overall RatingFriendly honest staff great car deals love our new car
Sarah HiltonPosted 4 years ago
Overall RatingI've already submitted a review..........
William NorriePosted 4 years ago
Overall RatingLes worked very hard to find me a deal that I could afford. I am extremely happy with my car and the way I was treated whilst the negotiations were taking place.
Jane ClaytonPosted 4 years ago
Overall RatingFriendly, no pressure, professional and helpful
AnonymousPosted 4 years ago
Overall RatingFriendly service - very happy with the car they sold me (Kia Rio).
AnonymousPosted 4 years ago
Overall RatingExcellent service - very helpful and knowledgeable staff. Provided better all round information and service than I ever received at Kia in Ripon (Picadilly Garage- I nearly didn't bother with another Kia despite the fact that I like the cars...
AnonymousPosted 4 years ago
Overall RatingThey are friendly and very helpful . Les always spends as much time as you need and explains everything in detail . He makes good coffee too . I would nexer change to another garage as im fully satisfied with...
Caroline LeafPosted 4 years ago
Overall RatingWhen I visited the Richmond showroom I received excellent advice on the options available to purchase a car. The staff - especially Oliver - are friendly and very helpful and I have felt comfortable contacting them with even the most...
Kim KinsellaPosted 5 years ago
Overall RatingExcellent customer service
Michael RobinsonPosted 5 years ago
Overall RatingStaff were very welcoming, professional and extremely helpful. I found exactly what I was looking for in my new car and they were great with my trade in vehicle as well.
Catherine HewittPosted 5 years ago
Overall RatingThey treated me so well
David AviPosted 5 years ago
Overall RatingThe salesman was a very pleasant chap who did not pressure us into buying something we didnt want. He simply guided us to a good deal on a used car and was very helpful in follow up conversations.
Anthony HallPosted 5 years ago
Overall RatingI was very impressed at how helpful through staff were.
Geoff DalbyPosted 5 years ago
Overall RatingVery professional throughout the procedure! A pleasure to deal with the staff!
Ian CordinerPosted 5 years ago
Overall RatingWent out of their way to be helpful
Geoffrey DrabblePosted 5 years ago
Overall RatingBought a kia niro off them and from start to end the process was very smooth. Les was very nice and this is exactly how a salesman should be. He absolutely did not push the customer for any extras and...
AnonymousPosted 5 years ago
Overall RatingNothing was too much trouble, very helpful and took time to explain in detail everything i asked them. very happy with my purchase good experience would recommend.
Margaret WrayPosted 5 years ago
Overall RatingGreat customer service from Joseph
Lee RobinsonPosted 5 years ago
Overall RatingThe staff were very helpful and professional in their approach.The salesperson I dealt with mainly was polite and keen to answer all my questions in detail.It was a pleasure to do...
Rodney IsaacPosted 5 years ago
Overall RatingExcellent sales staff, very friendly and efficient,would highly recommend
Derek HarePosted 5 years ago
Overall RatingThe staff at S G Petch Richmond are always very helpful and go the extra mile.
Alan DonnellyPosted 5 years ago
Overall RatingVery good service very nice staff
Elizabeth LowePosted 5 years ago
Overall RatingI was happy with the warm and informal welcome I received from Joseph an Byron and the way our business was conducted
PeterPosted 5 years ago
Overall RatingVery friendly, relaxed atmosphere. Efficient sales team.
Alan BarrettPosted 5 years ago
Overall Ratingvery good customer service. friendly, polite and very helpful. much better than any other car salesroom ive been to.
AnonymousPosted 5 years ago
Overall Ratingi was treated like a normal person by people who knew what they were doing.they did not behave like the stereotypical car salesmen you get in other showrooms
Robert RobinsonPosted 5 years ago
Overall RatingThey were very helpful, went out of there way to make sure buying a car was easy, gave us a great Deal, and the servicing pack we got was a great money saver.
Rachel HaysteadPosted 5 years ago
Overall RatingGood service & attention throughout the tranaction
David PinderPosted 5 years ago
Overall RatingGood service and friendly helpful staff
AnonymousPosted 5 years ago
Overall RatingThey are always pleased to see us and we are on first name terms. The service offered is above and beyond that provided by our previous car supplier.
John CapewellPosted 5 years ago
Overall RatingFriendly, helpful and a fair deal they pointed out a few very minor scuff marks on the door trim and arranged to have the trim replaced. Contacted by the service department a few days later and arranged to carry out...
David RidleyPosted 5 years ago
Overall RatingLes Rudd was fantastic. Very honest, patient and thorough, helping us to make the right choice of vehicle. A credit to the industry.
Sarah HalpinPosted 5 years ago
Overall RatingProvided the right car, treat well and hand over of car was excellent, everything explained before driving off in new car.
AnonymousPosted 5 years ago
Overall RatingWarm greeting.No harassment.Felt at ease. No pressure. Understood transaction, even if matters had to be repeated!
Maureen DanbyPosted 5 years ago
Overall Ratingyes les at Richmond was very helpful through out the whole process . .
Sharon RobinsonPosted 5 years ago
Overall RatingFrom the first introduction to handover of our vehicle we could not fault the service .
Gillian WallacePosted 6 years ago
Overall RatingExtremely helpful staff at the Richmond branch. Service from Les and Byron was exceptional in terms of understanding my needs and delivering on everything agreed. Very pleased with my super new Kia. Thank you all.
Vivienne GardnerPosted 6 years ago
Overall RatingExcellent customer service. Provided everything to suit our needs cost ect. Highly recommended and a fantastic car.
Lee CalvyPosted 6 years ago
Overall RatingExcellent, fair and patient service. Thank you.
Pippa HorrocksPosted 6 years ago
Overall RatingExcellent service, friendly, professional and informative. always phoned back when I had any questions, Joseph was a pleasures to deal with.
Chris WadePosted 6 years ago
Overall RatingFantastic service, very professional!! Highly recommended!! Thank you!!
Ian CordinerPosted 6 years ago
Overall RatingFrom the moment we decided to buy a new car we thought of Steve Petch's dealership as we had had such good service from them when buying our last car, 6 years ago. Mr Rudd gave us lots of advise...
Clifford BowesPosted 6 years ago
Overall RatingExcellent customer service
Peter WhitfieldPosted 6 years ago
Overall RatingWe were upgrading our KIA as it was now 8 years old as it had always been reliable we knew we wanted another KIA. The service we received from Joseph was very professional,he was polite and knowledgeable. On our first visit he...
Karen BanhamPosted 6 years ago
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