Welcome to SG Petch Darlington

Welcome to SG Petch Darlington main dealers for Fiat, Hyundai, Kia, Mazda and Peugeot

Customer Reviews

Overall Rating

organised a private road test for an afternoon of the exact model i was interested in.

Joseph Theakston
Posted 1 week ago
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The sales executive, Mr Steve Kennedy was totally professional in all his efforts in finding the car to fit my needs which resulted in my purchase of an Hyundai i10.

Winifred Retallick
Posted 1 week ago
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Fabulous. Can't praise Andrew mellanby enough. Was a star and patience outstanding.

Paula Boyle
Posted 1 week ago
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The salesman Ryan was very keen to ensure the car buying experience met my expectations. Helped by a great product (I bought a Mazda 2 Sport Nav), he was very astute on the test drive at assessing the type of...

Jacqueline Warburton
Posted 1 week ago
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Great service from Ryan through the purchase

Anonymous
Posted 1 week ago
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Very helpful and organised. Quick to respond and offered the best value to get my new car. Thanks to Paul & Ross

Anonymous
Posted 1 week ago
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Friendly Helpful assistance from the moment one walked through the front door of the showroom

Anonymous
Posted 2 weeks ago
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No hassle by reps. when viewing and good price on certain deals. Friendly and helpful reps.

John Legg
Posted 2 weeks ago
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Sheila Egan Had great service from Andrew Nevison in Fiat new car sales. He took time to listen to me about what type of car I was looking for, then quickly sourced exactly the car I wanted. I would also...

Robert Egan
Posted 2 weeks ago
Overall Rating

Ray Bolam dealing with me after some problems.

Anonymous
Posted 2 weeks ago
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Quick, efficient, polite, helpful.

Georgiana Craster
Posted 3 weeks ago
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Excellent customer service. Nothing was too much trouble. Recommend the team highly

Kylie Smith
Posted 3 weeks ago
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Good overall patient and helpful service throughout the process

John
Posted 1 month ago
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Excellent service

Susan
Posted 1 month ago
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Andrew could not have been more helpful. In fact ALL the staff were amazing. We felt we were listened to and Andrew understood exactly what we wanted. Will definitely stick with Kia from now on.

Alison
Posted 1 month ago
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Shaun the salesman who dealt with us through out was very knowledgeable about the car we were interested in and also very entertaining. The only problem we had was with the preparation of the car, this was not to the...

David Priday
Posted 1 month ago
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sales staff could not of been more helpfull kept up to date on delivery and handover

Tom Bell
Posted 1 month ago
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by supplying my new car quickly and with a minimum of fuss

David Place
Posted 1 month ago
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I was very impressed with the salesperson when we first visited the show room and how professional he was in explaining everything. I was not impressed at all when I came to pick up the vehicle as the work which...

Thomas Foster
Posted 1 month ago
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Friendly courteous service, had all the answers to any questions raised

Beth SMITH
Posted 1 month ago
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Buying a new car was very easy, all options were explained and there was a selection of models with various trim levels to look at. The salesman was very helpful.

David Oxtoby
Posted 1 month ago
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Gave me a fantastic deal on a new Mazda and the car was delivered earlier than expected. Ryan was a pleasure to deal with, very helpful.

Clair Davis
Posted 1 month ago
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Great service and a really good deal from Paul Leadbetter & Shaun Harker. Love the car. Thanks. I will definitely be using SG Petch when I need to change my daughters car soon. Thanks.

Alison Sutton
Posted 1 month ago
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Very Happy.....purchase was a very good experience. Very impressed by the Kia brand as well.

Richard Clarke
Posted 1 month ago
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Excellent customer service from Andy. Thank you very much

Andrew Dixon
Posted 1 month ago
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"Good customer service"

Anonymous
Posted 1 month ago
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The car with the new version of gleeful shine also they filed the tank up too my deligh.

John Wheater
Posted 1 month ago
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Good service and helpfull staff

Michael Dixon
Posted 1 month ago
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With the service and vehicle also sales person was fantastic listened to me

Anonymous
Posted 1 month ago
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Recently bought a car from petch Darlington. Couldn't be happier with the car or the service I received from Steve Kennedy. He went through everything thoroughly before I pulled away with my purchased car. Very easy purchase ! ...

Carol Perry
Posted 1 month ago
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All the staff that I dealt with were all friendly and very helpful from start to finish Would highly recommend thank you 😃

Allison Burn
Posted 1 month ago
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Were helpful when I bought both of my cars and needed assistant in some paper work and they helped me with that

Christine Wilson
Posted 1 month ago
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Excellent customer service. Everything explained clearly and all round just a great buying experience

Anonymous
Posted 2 months ago
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Answered all questions and no hard sell

Stephen Moffatt
Posted 2 months ago
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Friendly welcome, allowed us to test drive a car on our own. We eventually purchased a Mazda car, we would recommend this garage.

Stuart Walker
Posted 2 months ago
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Ryan was brilliant. Responsive, communicated well and described the car well prior to distance purchase. Top stuff and would highly recommend them to others...

Jonathan Stott
Posted 2 months ago
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Totally at ease when I visit your Darlington garage, was made very welcome and what a fabulous friendly team you have ! Absolutely love my new car thank you SG Petch have recommend you to all my friends . ...

Rachel Woodcock
Posted 2 months ago
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Friendly & efficient.

Marilyn MacLean
Posted 2 months ago
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Made me feel like an individual. The paperwork was clearly explained how to pay for the car. I received a personal video that my car had arrived at the garage which was lovely.

Sarah Ditchburn
Posted 2 months ago
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Friendly, efficient, a pleasant experience

Bernadette Devine
Posted 2 months ago
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Excellent service every time

Sheila Greener
Posted 2 months ago
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very good service nothing was too much trouble. I was pleased to get exactly what I wanted

Ronald Cooper
Posted 2 months ago
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"The pleasantness of the sales person Ray Bennett. Unfortunately during the sales pitch with Ray and the sales person for KIA we were made to feel uncomfortable. The KIA sales person was quite rude and derogatory to Ray, on...

Louise Trowell
Posted 2 months ago
Overall Rating

Once again, we were made to feel very welcome upon meeting our salesman, Mike, and financial wizard, Alan. Service was prompt, a fantastic deal was made and we drove away very happy indeed with our new Kia Sportage. Thank you...

Andrea Farlow
Posted 2 months ago
Overall Rating

Nothing was to much trouble for them 10/10 THANK YOU.

Kenneth Allen
Posted 2 months ago
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Andrew Nevison and Ray Boland in the Darlington branch were fantastic. They were extremely helpful, supportive, reassuring and informative. I love my car, a very big thank you.

Elizabeth Thompson
Posted 3 months ago
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Brilliant service from Kevin Bell from start to finish yet again, always very helpful indeed. Would certainly go back to Kevin in the future. Thanks again.

Stanley Kemp
Posted 3 months ago
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Honest,friendly,professional,efficient

Gloria Ridley
Posted 3 months ago
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We were very happy with the service we got.

Neil Wilson
Posted 3 months ago
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Very helpful and friendly salesmen. Lovely cars too.

Beverley Conde
Posted 3 months ago
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A very professional service by all involved.

Damian Jakstins
Posted 3 months ago
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Am happy with my car and feel that i got a really good deal.

Anonymous
Posted 3 months ago
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great service

Pennie Bowtell
Posted 3 months ago
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Very good service

Anonymous
Posted 3 months ago
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Sean listened to my requirements and didn't force me into making any deals, he made me feel really relaxed which is a plus for me as I dislike buying cars due to pushy salesmen and wanting a sale on...

Juliette Mclaren
Posted 3 months ago
Overall Rating

Great service from Ryan at S G Petch. A good purchasing experience from start to finish. Test drives promptly arranged, questions answered professionally, customer service that treats you as a valued and respected client. Full recommend S G Petch.

Dominic Booth
Posted 4 months ago
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I got just what I was looking for, Ray (Bennett) was extremely helpful. Great service!

Lydia Cartwright
Posted 4 months ago
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I saw a car I liked. I was not pushed into upgrading on that car. I was treated with respect. I have used Petch for many years

Edna Morriss
Posted 4 months ago
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Great experience buying my new Mazda CX-5 from SG Petch. Simon Danks was our sales rep, he was very helpful and constantly in touch with myself with updates on the car, highly recommended

Anthony Matthews
Posted 4 months ago
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They were friendly, utterly professional and explained everything we needed to know about the car we were buying and kept us up to date on date leading to our driving a new car from their forecourt.

Michael Dent
Posted 4 months ago
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Ryan Robertson served me very well, not the atypical car salesman but interested and he listened. Bit disappointed that only £20 worth of fuel was supplied when the deal was a full tank. Also the interior of the car wasn't...

Roland Green
Posted 4 months ago
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Had exactly what I was looking for made a good deal and nothing was to much trouble including keeping the vehicle for 6 weeks until lease ran out on old one

Paul Jowett
Posted 4 months ago
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Great service.

Kathleen McDonald
Posted 4 months ago
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Excellent customer service by Simon Danks

Kimberley Marshall
Posted 4 months ago
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Salesman Ross was excellent and couldn't do enough. Paul was also very supportive.

Timothy Soullier
Posted 4 months ago
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Mike was extremely helpful and found the car which suited my wife 100 percent. My wife has had a rough time lately with radiotherapy so just wanted her to have something positive and give her independence. Couldn't speak highly enough...

Graham Wood
Posted 4 months ago
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Ryan made us very welcome and made it an enjoyable experience buying a nice car

Anonymous
Posted 4 months ago
Overall Rating

agreed vehicle deal and that's exactly what we got.

Anonymous
Posted 5 months ago
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I was looking for a small city car for my wife and went to SG Petch in Darlington. I was greeted by the saleslady Yvonne who greeted me on arrival and i chose to buy a hyundi ...

Anonymous
Posted 5 months ago
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Very friendly helpful service. Kept in informed at all time with what was going on with the delay in receiving my car.

Anonymous
Posted 5 months ago
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The whole experience of getting a new car after my original car was written off by a careless lady driver was was first class. From ordering a new car to delivery a week later was superb.

Louise Gordon
Posted 5 months ago
Overall Rating

From beginning to end, the purchase of the car was easy and painless. Mike kept us fully informed of what was happening and his humour was at an appropriate level.

Anonymous
Posted 5 months ago
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Excellent service, nothing was too much trouble! Will definitely buy from again Kevin is a star!

Paul Helliwell
Posted 5 months ago
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Informed and unbiased advice on choice of vehicle. No pressure and generous test drive time.

John Teesdale
Posted 5 months ago
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Outstanding service all staff especially guy ensured I was completely happy and satisfied when I purchased my cx5 I would recommend sg perch Mazda in Darlington to anyone

Darren Hume
Posted 5 months ago
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They made the process of trading in my current car for my new one very easy

Susan Turnbull
Posted 5 months ago
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First class service from Ryan Thank you

Richard Peary
Posted 6 months ago
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The salesman was knowledgeable about the product. He made sure that I understood what was happening as each stage of the sales process. Having bought the car any queries I have had have been answered willingly.

Anonymous
Posted 6 months ago
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Absolutely over the moon once again. I have bought several cars from sg petch and ever time the customer care is amazing here's to more new cars.

Joanne Stephenson
Posted 6 months ago
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They helped with choosing the right car at the right price & added extras (extended warranty etc.). Very friendly and happy to recommend them.

Tracy Edwards
Posted 6 months ago
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Salesman very helpful regarding a potential purchase. We were able to view and test drive at our convenience. Handover following purchase made at our convenience. A couple of issues following purchase resolved without question

Anonymous
Posted 6 months ago
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Good advice by Shaun on the style of car which met our new needs... thanks

Anonymous
Posted 6 months ago
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Good information from Rayenabled to make our choice

Richard Brown
Posted 6 months ago
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I was very happy with the service from start to finish

Christine Wilson
Posted 6 months ago
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Great Sales person, Simon Danks. Attentive and helpful. Took me on a test drive which suited the car type (variety of roads). Once my requirement was clarified, a good deal was offered. Happy experience, happy customer.

Nabil Zahlan
Posted 6 months ago
Overall Rating

first class service from a professional team

Ian Goundry
Posted 6 months ago
Overall Rating

The salesman performed well under difficult circumstances due to a completely ridiculous situation. The car that I purchased was bought in and then sold without the correct documentation as the V5 was not available and I only found this...

Anthony Rogers
Posted 6 months ago
Overall Rating

This is the second car I have bought from this dealer.Both times the service and attention to detail has been exemplary. They have given me a good deal.Friendly not pushy. I am extremely satisfied with the way they treated me.i...

Alec Robinson
Posted 6 months ago
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Honesty, transparency and reliabilty

Marise Ragan
Posted 6 months ago
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Excellent service, Jon and Luke took time to find exactly the right car for me, were able to find the right deal that suited my needs

Anonymous
Posted 6 months ago
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Good no nonsence salesmanship. Be aware that I still have not received my veh docs.

John Carter
Posted 6 months ago
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Very professional and seamless change of vehicles

Michael Robson
Posted 6 months ago
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Salesman was very helpful

Ray Heap
Posted 6 months ago
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Really friendly, looked at lots of options and made sure all my priorities in a new car could be met. All for the right price.

David Sharp
Posted 6 months ago
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SG Petch were excellent all the staff Were excellent & The 3008 want can I say The tops

William Sanders
Posted 6 months ago
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Friendy and helpful sales people who got the deal done, very satisfied customer.

Anonymous
Posted 6 months ago
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I was very happy with the service that I received from Ryan. He was informative and helpful and nothing was too much trouble for him. I am very pleased with my car and I would recommend SG Petch to my...

Halle Dixon
Posted 6 months ago
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Made the process of changing the car easy

Anonymous
Posted 6 months ago
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excellent service from Geof your motability person

Kenneth Bates
Posted 7 months ago
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Staff very friendly and helpful. Able to answer all my questions. Provided a good service and I left happy with the car I wanted.

Patricia McBride
Posted 7 months ago
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Very good personal service, efficient and knowledgeable sales staff, prompt attention.

Brian Stevens
Posted 7 months ago
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I was greeted immediately treat with respect and I felt valued as a customer. Very relaxed atmophere and no pressures.

Julie Smith
Posted 7 months ago
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Salesman was very attentive and sent personal videos to me showing me the car and explaining everything I had to do for a smooth hand over.

Wendy Church
Posted 7 months ago
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The service I received was fast and efficient. Ray Bennett was very knowledgeable, honest and made the whole buying experience very pleasant. I have already recommended S G Petch to my friends and family.

Maureen Pearson
Posted 7 months ago
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Although I had a change of staff during my buying period, everything was fully explained to me.

Eileen Simmonds
Posted 7 months ago
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Friendly efficient service

Jestina Miles
Posted 7 months ago
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good customer attention without going over the top

Anonymous
Posted 7 months ago
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Really easy to deal with any questions answered and always contactable. Not pressured into anything and made the whole process run with out any delays.

Andrew Wilson
Posted 7 months ago
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Excellent service and fantastic-to-drive new Fiat Tipo.

Andrew Kay
Posted 7 months ago
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I came Petchs for a new mobility car and spoke to Andrew he was very helpfull and bent over backwards to make my experince good .when we picked the car up he was so helpfull and a joy to too....

Julie Foster
Posted 7 months ago
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Great service from Jack and sales team. Very pleased with my new mazda.

Julie Ramsey
Posted 7 months ago
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Service from the sales staff was great, and they were kind enough to give me a courtesy car whilst my sale went through. This was above and beyond what i would have expected, but very useful to me.

Andrew Craggs
Posted 7 months ago
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Very good service and friendly welcome from Ray Bolam as always really professional salesman....

Lynne Lamming
Posted 7 months ago
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I recently needed to purchase a smaller car than my previous one - a Mercedes GLA, & was persuaded by my daughter to have a look at the Fiat 500. It was a wise decision. Ryan Robertson was the charming,...

Graham Gibbs
Posted 7 months ago
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Decided to change my beloved VW Caravelle for a car and caravan one day. I was watching the Snooker on the TV and an advert came on for the Mazda CX-5 which caught my eye straight away. I popped...

Colin Wilson
Posted 7 months ago
Overall Rating

just bought or 2nd car from Petch, sales team good, helpful etc, but to be really honest I was going to go elsewhere as I am not to impressed with the after sales care. Waiting nearly four month for a...

Alan Hodgson
Posted 7 months ago
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Excellent service from Darlington branch

Anonymous
Posted 7 months ago
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Very Happy

Carl Loveys
Posted 7 months ago
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Politeness excellent salesmanship

Denis Avery
Posted 7 months ago
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I was dealt with quickly and shown a car that suited my needs. The paperwork however, was a bit slow to be sorted I eventually received some in the post after ringing several times, I still have not got anything...

Ann Massingham
Posted 7 months ago
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Very reliable and kept me up to date with progress

Jean Pegg
Posted 7 months ago
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I have bought 5 cars from SG Petch over the years and have always found the staff very polite and helpful.

Allan Robinson
Posted 7 months ago
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Friendly and quick customer service.

Mark France
Posted 7 months ago
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The sales team have gone above and beyond, after having the car written off by a third party, the team have worked their magic to find another vehicle, same model at a price that works, I would recommend GAP insurance...

Dennis Hewitt
Posted 7 months ago
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Sales staff were willing to negotiate regarding the price of the car. I also had to change the collection date at short notice and this did not cause a problem. Good communication with the salesman via e-mail throughout the process...

Craig Rankin
Posted 8 months ago
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Very welcoming and informative

Amanda Gallagher
Posted 8 months ago
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Friendly, straightforward & no game-playing or pressurising (which would have made me walk out). Good information given relevant to my needs. Clear on procedures & options for buying + available add-ons. Flexible on time scale & met the one agreed....

Stuart Robinson
Posted 8 months ago
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very friendly and professional service

Peter Bailey
Posted 8 months ago
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Very welcoming, great service and quick turn around on the purchase of a new car.

Andrea Farlow
Posted 8 months ago
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I got to buy the car I wanted at a reasonable price

Kenneth Hudson
Posted 8 months ago
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Very helpful, cooperative and understood my needs.

Phil Mark
Posted 8 months ago
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sorted out problem

Anonymous
Posted 8 months ago
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Really pleased with the standard of service we received

Anonymous
Posted 8 months ago
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friendly sales staff

Ann Bainbridge
Posted 8 months ago
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The service was excellent friendly and efficient

Richard Elward
Posted 8 months ago
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They looked after me very well

Bryan Thomson
Posted 8 months ago
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Very good service from manager John, salesman Luke,and Mandy on desk,keep up the good work,Thank you all.

Kenneth Armstrong
Posted 8 months ago
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Steve Kennedy was an excellent representative of SGPetch. His help and assistance was superb

Dale Kelly
Posted 8 months ago
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Very happy with the service I received.

Ruth Ruckley
Posted 8 months ago
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Having been a customer of SG Petch for a number of years for vehicle purchase, servicing and MOTs I know quite a few of the staff and always receive a good level of service therefore when wishing to make another...

June Gledhill
Posted 8 months ago
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Everything went well even when some small faults were found they were sorted quickly. Would use Petch again,very good.

david hodgson
Posted 8 months ago
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Knowledgable salesman , very courteous and helpful.

Lorraine Weber
Posted 8 months ago
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A very helpful and courteous salesman who explained everything clearly and concisely.

Gwendolyn Jeffery
Posted 8 months ago
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Fantastic friendly service from the entire Sales team made this the best car buying experience we've ever had.

Paul Rowley
Posted 8 months ago
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I was not happy with my previous car, so I contacted SG Petch Mazda Sales and was given a sound and professional talk about the Mazda models particularly the new Mazda CX-3 which I eventually settled for. This car has...

William Pounder
Posted 9 months ago
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Fantastic service from start to finish from SG Petch Mazda, and particularly Jack Hodgson. It was a pleasure to deal with them.

Stewart Thompson
Posted 9 months ago
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Excellent service I knew what car I wanted and never felt pressured into a sale. Simon made everything easy and explained everything to me . Would have been 5 stars but I pointed out there was mould on the seat...

Karen Kelstrup
Posted 9 months ago
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I've had 3 cars now of sg petch not a problem with sales team they a all very good I've always seen Brian Lee top bloke bend over backwards to get the best deal .

Steven Minns
Posted 9 months ago
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Personalised service. Fantastic staff. Professional and courteous. Found the perfect car to suit my needs.

Carol Gent
Posted 9 months ago
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The attitude of your staff is brilliant. Andrew Melanby couldn't have more helpful

Judith Summerson
Posted 9 months ago
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Managed to find a used Peugeot that I wanted and excellent service from start to finish. Would recommend and definitely use again

David Slater
Posted 9 months ago
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they were very courteous ,helpful and polite. could not have asked for. thank you all the team

Kevin Brennan
Posted 9 months ago
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Ray was very friendly and helpful in assisting us in our purchase of the 500x

Matthew Allinson
Posted 9 months ago
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Excellent service from Andrew iverson.very good deal on part exchange and good price for new car

Peter Conroy
Posted 9 months ago
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the exchange of vehicles was dealt with professionally and hassle free

John Rogerson
Posted 9 months ago
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Great service from start to finish.I have always been cautious with sales people as past deals have not been what was promised but be asurred the team at SG Petch Darlington were transparent from the start and I felt at...

Jacqueline Simpson
Posted 9 months ago
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Good professional service Ray made the job of buying a car easy and less daunting.

Ivor Harris
Posted 9 months ago
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Excellent customer service, no pressure sales tactics. Felt completely at ease, being a woman customer alone.

Janet Angel
Posted 9 months ago
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My daughter had a good idea of the type of car that her and her partner wanted, your salesman took note and showed them a variety of cars. they eventually chose one, the paperwork was done very quickly, and the car...

Ian Congreve
Posted 9 months ago
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Came away with a deal we were happy with

Anonymous
Posted 9 months ago
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Very helpful, attentive, friendly and honest service - particularly from Ray Bennett. Good deal with purchase of car, as part of the recent White Wash event.

Nathan Powell
Posted 9 months ago
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Listened to what I wanted. Top marks to Ray and all the team .

Susanna McCaskill
Posted 9 months ago
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hi my experience with your company was very good your salesman Arron was excellent very helpful and did not try to pressure me into buying the car that went a long way to help me purchase the car.

Jim Donnelly
Posted 9 months ago
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Great service from Ray and the team. Went out of there way to try and get my little Fiat here before Christmas. Only down side is when buying a sat nav I'd expect an upto maps????. But still...

Christopher Hallissey
Posted 9 months ago
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Ray was so helpful not pushy , nothing was a problem for him .

Caroline Musgrave
Posted 9 months ago
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Very good service from all departments involved in the purchase of our new vehicle. 2 years ago we purchased a vehicle from SG Petch and based on that very good experience we decided to return again and experienced the same...

John Humphreys
Posted 9 months ago
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Jack Hodgson was brilliant from start to finish, answered all our questions and advised us on what options we had and no question was too small.

Lynne Carter
Posted 10 months ago
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Excellent explanation of my car deal without being too pushy. Very friendly and caring staff with excellent product knowledge.

Jane Berry
Posted 10 months ago
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excellent service

Anonymous
Posted 10 months ago
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Easy to deal with

Anonymous
Posted 10 months ago
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Quick friendly added the personal touch

Emily Brand
Posted 10 months ago
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Listened to what we wanted / needed and worked hard to meet our needs. Very good communication throughout and smooth handover. Extremely helpful, courteous and knowledgeable.

Wendy Aitken
Posted 10 months ago
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Pleasant, efficient service, during purchase of vehicle and also the Parts Department were very helpful

Maxine Patterson
Posted 11 months ago
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The staff

Rosalind Turner
Posted 11 months ago
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Excellent service. Following my test drive of a i10 I was allowed to take one out for the afternoon to get a feel for the car. That was on the Tuesday and I collected my new car on the Thursday!...

Graham Walker
Posted 11 months ago
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Very helpful and polite staff. Non pushy. A pleasure to deal with

Lisa Welford
Posted 11 months ago
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Buying my car was very straightforward, the salesman wasn't pushy & he only recommended additional products that were beneficial to me rather than trying to sell me everything possible

Joanne Falkingham
Posted 11 months ago
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Really happy with all aspects of service and care recently experienced Thank you

Elaine Anderson
Posted 11 months ago
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I would like to thank Mr Geoff Urch for all the help and guidance on helping us choose our Peugeot 2008. Geoff went the extra mile to help to get us the car of our choice. The choice...

John McGough
Posted 11 months ago
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Yvonne was Brilliant, she was professional polite and very honest. Not to pushy and made me feel very welcome. Connected with her straight away and promised everything with the Deal like offered

Emma Reed
Posted 11 months ago
Overall Rating

I looked at many cars in many garages before I looked in SG Petch in Darlington. At SG Petch the salesman was helpful, pleasant and professional with no hard sell. I found this very refreshing. I would recommend...

Carole Hall
Posted 11 months ago
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They were efficient and respectful

Christine Wilson
Posted 11 months ago
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Listened to what I wanted and got me the best deal. Very accomodating

Zoe Stikans
Posted 11 months ago
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Very happy

Lauren Addinall
Posted 11 months ago
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We have had good attentive service from Jack whilst ordering the new car and collecting the car. However when we had a problem today with a warning light we didn't feel very valued in fact we were treated quite of...

Denise Robinson
Posted 11 months ago
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We met a saleman who did not push the product so that a commision could be gained. Time was taken to explain the options available, a courteous test drive was conducted and good information was given about the product. We...

Christopher Wheeler
Posted 11 months ago
Overall Rating

By supplying me with a fabulous Abarth 500 Turismo; the perfect antidote to November weather

Ian Lamming
Posted 1 year ago
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excellent salesman went the extra mile. have used them before and will again.

Maureen Vickers
Posted 1 year ago
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I wanted a new mobility car, to change from Nissan to Hyundai having previously owned a Hyundai ATOZ. We called in and spoke to Mike Jordinson who put us at ease, made us comfortable. There was no fuss,...

Li-Jade Torode
Posted 1 year ago
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Calm in crisis, went over and above the customer service by running me to hospital in an emergency

Caroline Thornborrow
Posted 1 year ago
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Very fair deal, excellent prompt and polite approach - what more can you want. Never dealt with the Company before - but very happy to recommend ... .......from mr david ripley ..............

David Ripley
Posted 1 year ago
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The car is absolutely ideal and the information given to me by the salesman absolutely perfect.

Robert Dawes
Posted 1 year ago
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Start to finish was a smooth and enjoyable process. The salesman involved was always available to answer any queries in a prompt manner.

Anonymous
Posted 1 year ago
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No pushy salesmen phoning up pestering after looking at the car before deciding to purchase the car. I wanted to make sure the car was the one I wanted so wanted to look around. I got a good deal from...

Kathline Hall
Posted 1 year ago
Overall Rating

Reasonably efficient sales process at Darlington. Incomplete service record was eventually completed by service manager after salesman did not call back. Salesman at Middlesbrough seemed rather unfriendly when I did not buy car after test drive, but I was not...

Anonymous
Posted 1 year ago
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Very helpful

Jeanette Wishart
Posted 1 year ago
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This will be the third car I have bought from SG Petch - the service is excellent, I usually need to wait while service or anything else is being dealt with and the staff are thoughtful and always ask if...

Judith Bainbridge
Posted 1 year ago
Overall Rating

This is the second Fiat 500 I have bought, on both occasions I have been impressed with the sales team. On this occasion Kevin could not have been more helpful, I did not feel rushed or pressured, even though I...

Denise Cowey
Posted 1 year ago
Overall Rating

Very friendly made my wife and myself very welcome.

Barry Fawcett
Posted 1 year ago
Overall Rating

I called at SG Petch in Darlington with my Daughter & her boyfriend who were looking for a car. Although I had no intention of buying a car, I was so impressed with the quality of the Kia...

David Forster
Posted 1 year ago
Overall Rating

Customer service was exceptional, which means a lot going into a Car Sales area on my own. They covered various options of finance for me to look at and consider and were very patient with me. The after care...

Mandy Welland Taylor
Posted 1 year ago
Overall Rating

They answered all my questions and told me everything about the car. Andrew really helped me setting up my phone and explaining in detail the options i have at the end of the 3 years. He made me feel welcome...

Amie Forster
Posted 1 year ago
Overall Rating

good deal on the car, great communications from salesman. full tank of fuel on collection was the icing on the cake.

Tina Webster
Posted 1 year ago
Overall Rating

The people at SG PETCH garage in Darlington really made my experience great, they were very helpful and friendly! Only negative point was that I didn't revive my service call untill over a week after buying the car, instead of...

Anonymous
Posted 1 year ago
Overall Rating

Provided me with a car that met my requirements.

Arthur Tyrrell
Posted 1 year ago
Overall Rating

I enjoyed the very effective e-mail communication; speedy , capable replies to all of my enquiries. The e-mailed videos were a joy to watch and kept my anticipation levels high!

Valerie Stephenson
Posted 1 year ago
Overall Rating

I could not have been more happy with the service we received from the team amd would. Recommend you to any other person Especially John and Harry

Derek Blenkiron
Posted 1 year ago
Overall Rating

Their caring,knowledgable and relaxed approach

Geoffrey Horrocks
Posted 1 year ago
Overall Rating

Got me a great car quickly, for a good deal

Anonymous
Posted 1 year ago
Overall Rating

Everything we asked for was performed to our greatest satisfaction. I would certainly have no qualms about recommending SG Petch to anyone.

Kevin Nelson
Posted 1 year ago
Overall Rating

I have always bought my cars from SG PETCH. The staff go the extra mile for the customer and a special mention on this occasion to Kevin salesman for Fiat .

Jane Pearson
Posted 1 year ago
Overall Rating

Knowledgeable, helpful salesman, not pushy. Friendly and efficient advice on finance.

Anonymous
Posted 1 year ago
Overall Rating

I felt very comfortable when purchasing my new car. No high pressure salesman just someone who wanted to help. Had not intended to buy on the day, I was more interested in getting info and having a test drive. However...

Philip Anderson
Posted 1 year ago
Overall Rating

Easy purchase experience no hard sell but relaxed and no pressure. Car quickly available.

Elsie Craggs
Posted 1 year ago
Overall Rating

We have used SG Petch before and especially their Hyundai representative Steve Kennedy. He is a mine of information and makes purchasing a new car an excellent experience. This is a local company who excel in personal service, you really...

Christine Smith
Posted 1 year ago
Overall Rating

The sales person at SG Petch Darlington,Jack Hodgson and his colleague the Business Manager, Alan Reed Went out of their way, to make sure my wife and I obtained a satisfactory trade in price and a great deal to...

Stephen Wildmore
Posted 1 year ago
Overall Rating

Very proficient non pushy salesperson. Mr Allen, who answered all questions put to him in respect of the vehicle we purchased. From entering the showroom, examining and being shown around the vehicle by Mr Allen, taking a test ride...

Leonard Bird
Posted 1 year ago
Overall Rating

Excellent service from start to finish

Anonymous
Posted 1 year ago
Overall Rating

from our first browsing visit the sale staff were very friendly and helpfull

Geoff Moore
Posted 1 year ago
Overall Rating

From start to finish nothing was too much trouble for Steve from Darlington Branch. He was very attentitive to customer needs and details and made the transition very smooth and easy. Would highly recommend

Andrea Mallon
Posted 1 year ago
Overall Rating

all the staff were extremely helpful and welcoming, the coffee was good to.

Barry Woodhouse
Posted 1 year ago
Overall Rating

Excellent customer service as usual the car is brilliant

Duncan Shanks
Posted 1 year ago
Overall Rating

Huge thanks to Tony Allen for his friendly and professional service.

Jessica Long
Posted 1 year ago
Overall Rating

Very accommodating & didn't pressure me into a sale. They had the best offer around too and found the car that suited my needs best - their knowledge was second to none.

Sophie Daniel
Posted 1 year ago
Overall Rating

Very helpful gave us al the information we needed

Glen Thompson
Posted 1 year ago
Overall Rating

By responding in a professional but friendly manner to my needs in purchasing a new vehicle and helping me make the right choice.

Winifred Smith
Posted 1 year ago
Overall Rating

Car was delivered on time and ready for us when we arrived for collection

John Perry
Posted 1 year ago
Overall Rating

Very friendly competent service from garage personnel

Judith Dack
Posted 1 year ago
Overall Rating

Quick and listened to us however I was dissatisfied with the 3 or 4 quotes it took us to get to a price we were all happy with. The initial APR was ridiculous at close to 12%, this dropped to...

Anonymous
Posted 1 year ago
Overall Rating

The staff were helpful and polite. They were not pushy like some sales people and the main thing I liked was the fact that I was involved in the conversation not just my husband a thing I have found in...

Gillian Stephens
Posted 1 year ago
Overall Rating

Sold me a Mazda mx5

Anne Bullock
Posted 1 year ago
Overall Rating

I dealt with a man called Harry with the Peugeot team. I felt secure in where my money was going and his caring and professional nature ensured that my best interests were met.

Michael Hay
Posted 1 year ago
Overall Rating

Extremely helpful and friendly staff. No pressure was put on us to buy the car. Very good service from all depts. well done SG Petch !!!

Melvyn Horner
Posted 1 year ago
Overall Rating

Great service from Kevin, second car we have purchased from him.

William Washington
Posted 1 year ago
Overall Rating

They listened to our requirements and helped us to achieve them, this made the car buying experience easier.

Lynda Wagner
Posted 1 year ago
Overall Rating

Sales person Geoff very attentive and thorough. Very mindful of disability. I would be very happy to use SG Petch services again.

David Williams
Posted 1 year ago
Overall Rating

The service l received was very excellent. The mobility officer l would recommend to anyone who wants a mobility car. Nothing was to much for him. He answered all my questions.

Anthony Daniel
Posted 1 year ago
Overall Rating

Helpful advice Efficient Pleasant Easy and smooth transaction

Caroline Rutter
Posted 1 year ago
Overall Rating

excellent, smiling staff with knowledge of their products to back their happy appearance.The staff I met had tidy clothes and smart clean footwear, a sign of attention to detail that's what this customer wants the little things matter....

Valerie Coe
Posted 1 year ago
Overall Rating

Went the EXTRA mile so we had the RIGHT car

Eileen Raine
Posted 1 year ago
Overall Rating

Really helpful staff

Georgia Gaskill-Dunn
Posted 1 year ago
Overall Rating

Efficient and accommodating. Provided several options for the type of car that we were looking for in terms of model, new cars and demonstrator/almost new. Purchase arrangements well explained.

John Warburton
Posted 1 year ago
Overall Rating

Good deal on our trade in

Gillian Midgley
Posted 1 year ago
Overall Rating

They gave us a decent trade in price for our car. They allowed us to drive different types of vehicle, no pressure in favour of one model or another, it was our choice.

Eric Cope
Posted 1 year ago
Overall Rating

A long time ago 1 started buying cars off Steve at West Auckland about 20 to date started with Diahatsu then on to Seat's now on to Fiat 595 what an awsum car , I've always had good service...

Jeremy Taylor
Posted 1 year ago
Overall Rating

I was very satisfied with my car purchase. The sails man mr.Elijah Watson was extremely professional and helpful, he came across as a nice guy. This is the 2nd car I have bought from Petch and certainly have No complaints. I...

Richard Croft-Hill
Posted 1 year ago
Overall Rating

We dealt with a charming and personable young man who went out of his way to ensure we would be happy buying from SG Petch

Briony Powton
Posted 1 year ago
Overall Rating

They made the process of selling our old car and buying a new one simple and stress free - apart from having to pay, of course.

Anonymous
Posted 1 year ago
Overall Rating

Highly satisfied with the way that Geoff Urch looked after my Wife and I and did not "PUSH" us into buying the car that we have now got. Nothing was a problem to him and we really appreciated how nothing...

Denis Grubb
Posted 1 year ago
Overall Rating

The service from Jess and hand over were excellent - would definitely recommend SG Petch to friends and family

Gavin Belton
Posted 1 year ago


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