Overall Rating

Always treated as a valued customer and given sound advise

Philip Anniss

Posted 4 days ago

Overall Rating

I am very pleased with the Hyundai car I recently purchased at S G Petch Middlesbrough. Excellent customer service, staff were every helpful, pleasant and knowledgeable. I would definitely recommend S G Petch.

Anonymous

Posted 6 days ago

Overall Rating

Excellent Service and Sales, No Bull Just straightforward deals.

Laura Swales

Posted 1 week ago

Overall Rating

Excellent service from Steve Pullen , friendly manner and very relaxed knowledgeable manner. Overall whole team , makes you feel a valued customer

Elizabeth Hill

Posted 1 week ago

Overall Rating

Excellent information from salesman Tony hill very helpful to buy the car of our Dreams Thank you

Derek Whitehead

Posted 1 week ago

Overall Rating

The sales staff are very friendly at the Middlesborough branch especially Ian Noble & Gareth the sales man. We have always been highly satisfied we have purchased our last 4 vehicles from them that says it all

Barry Foster

Posted 1 week ago

Overall Rating

Brilliant but they must stop me buying new cars when I come for a service.

Keith Burnett

Posted 1 week ago

Overall Rating

Charlotte Jennings made the purchase of the new Tucson easy. She knows the product well and is very friendly and approachable.

Kay Kirwan

Posted 1 week ago

Overall Rating

I have been absolutely delighted with the service and support from all the staff but in particular Craig Brown who is a credit to your organisation..and I love my Fiat 500. Mel Dobson

Melanie Dobson

Posted 1 week ago

Overall Rating

Having purchased 4 cars from the Middlesbrough branch I am still massively impressed by the professionalism shown by everyone I have dealt with. The vehicles I have bought have been of the highest quality and aftersales care and services have...

Paul Edwards

Posted 1 week ago

Overall Rating

Very pleased great service for Gareth.

Anthony Jones

Posted 1 week ago

Overall Rating

I could not have received a much better service from members of staff at Petch, Middlesbrough, particularly Abby Richardson. I have used Petch for a number of years and will continue to do so.

Jean Hall

Posted 2 weeks ago

Overall Rating

my 4th car from SG Petch. Brilliant service every time from all staff in reception, admin. and service but exceptional service from Charlotte Jennings in sales for whom nothing seems to be too much trouble. Thank you all

Denise Sparks

Posted 2 weeks ago

Overall Rating

Good friendly service without pressure selling.

Ian Mcginnes

Posted 2 weeks ago

Overall Rating

I received amazing customer service from SG Petch in Middlesbrough. Josh in particular was excellent throughout. I adore my new fiat 500 Collezione its perfect! After wanting one for so long i still can’t believe i actually own one. Thank...

Danielle Roberts

Posted 2 weeks ago

Overall Rating

Think I got a lovely car it's a great drive

Brian Glasper

Posted 2 weeks ago

Overall Rating

brilliant service from start to finish, we absolutely love the car!!!!!!

Allison Telford

Posted 2 weeks ago

Overall Rating

Craig brown who helped me from start to finish was friendly and very helpful the process was quick and easy vety happy with my new car

Sharon Littlewood

Posted 2 weeks ago

Overall Rating

Fantastic service, Gareth was very helpful and got us a deal within my budget!

Helen Purtill

Posted 3 weeks ago

Overall Rating

Really good service, very happy with our new car.

Nicholas Lewis

Posted 3 weeks ago

Overall Rating

Absolutely brilliant, all done in 2 days, sales rep went above and beyond to find a car perfect for our needs, and to be able to drive it home a couple of days later ! Wow. Recommend highly

Michael Patterson

Posted 3 weeks ago

Overall Rating

The service and attention we received from Charlotte was second to none. Will always deal with her in the future. She is a star.

Brian Foskett

Posted 3 weeks ago

Overall Rating

Everything was excellent. There was no pushy sales technique. The sales rep was polite, cheerful and explained everything very well. We would definitely come back to buy another car.

Julia Rouse

Posted 3 weeks ago

Overall Rating

Friendly staff who are not pushy (I hate pushy salespeople) they keep car buying simple

Amanda Mcmahon

Posted 3 weeks ago

Overall Rating

This is my third car from sg perch and have been quite pleased with the attention I get from Gary maughn the salesman

Anonymous

Posted 3 weeks ago

Overall Rating

Staff are always helpful and let customer s browes until they want to ask questions.the customer buys the car he wants sales staff only have the paper work to do .

Phillip Brown

Posted 3 weeks ago

Overall Rating

Very smooth progress buying a car from S G Perch. Charlotte was very helpful with out been pushy. Would definitely deal with them again.

carol jaskowicz

Posted 3 weeks ago

Overall Rating

It was the best experience I had with petch. From start to finish my business with them felt appreciated and valued

Angela Doyle

Posted 3 weeks ago

Overall Rating

Excellent staff all round completely ar ease with sales staffGary Tony and receptionists Carol.

Robert Lowery

Posted 3 weeks ago

Overall Rating

Excellent customer service

Beverley Allan

Posted 3 weeks ago

Overall Rating

Highly professional and helpful experience. Josh was very knowledgeable and nothing was too much trouble. No pressure to buy and very reassuring when I explained my health conditions. Overall a great experience and I have already recommended SG Petch to...

Joanne Fosher

Posted 3 weeks ago

Overall Rating

I have bought cars twice from Petch at Middlesbrough. Both times the service has been excellent and the trade in price very good. I have also had a service and MOT done by them and was pleased with the free...

Adrian Smith

Posted 3 weeks ago

Overall Rating

Excellent personalised service.

Dorothy Parry

Posted 3 weeks ago

Overall Rating

We have purchased our last few cars from your company and have always found the staff very friendly, especially Gareth, who has dealt with most of our purchases. He is very helpful, explains everything clearly and is so easy to...

Mary Johnson

Posted 1 month ago

Overall Rating

friendly place, pleasant staff. the salesman that I dealt with (Indie) was very polite and helpful with customer satisfaction at heart.

John McCallum

Posted 1 month ago

Overall Rating

Charlotte was very helpful and professional from start to finish. Would definitely recommend.

Jessica Barrow

Posted 1 month ago

Overall Rating

Had a car we wanted and Steve made it happen

Brenda Henderson

Posted 1 month ago

Overall Rating

Very helpful, patient staff who provided excellent customer service throughout. Extremely happy with my new car and highly recommend this dealership.

Stephanie Riddiough

Posted 1 month ago

Overall Rating

Excellent service, well done Abi

Brian King

Posted 1 month ago

Overall Rating

Great service.well done

Jeffrey Williamson

Posted 1 month ago

Overall Rating

Quality service always received from S G Petch Only issue was some rust patches on my car , resulting in two new doors being fitted During this time I was given a courtesy car

Veronica Wilkinson

Posted 2 months ago

Overall Rating

Second time i have delt with S.G.Petch pleased both times and impressed with Gary Maughan very good and helpfull salesman definatly promote S.G.Petch Well Done

Kenneth Williams

Posted 2 months ago

Overall Rating

This is our 5 car purchase from S G Petch , by buying ourselves, or recommending friends , the reason for this is their after sales service is second to none

Andrew Newman

Posted 2 months ago

Overall Rating

Top car shop

Barry Orbell

Posted 2 months ago

Overall Rating

WOW and such an amazing service by myself and my sister previously before. I will definitely be back and recommend anyone and Tony is an absolute credit to your team and such a lovely gentlemen.

Claire Anderson

Posted 2 months ago

Overall Rating

Fab customer service, great staff.

Danielle Fawcett

Posted 2 months ago

Overall Rating

Excellent service and communication friendly no pushy attitude by sales staff. Wellldone. May be calling in soon to have SAT NAV update as no Bedale bypass on the system

Gill Kipling

Posted 2 months ago

Overall Rating

Excellent service from a warm and welcoming team.

Claire Speight

Posted 2 months ago

Overall Rating

Very friendly, great service from Gareth Wood. Better hand over than when we picked up from BMW. Will recommend. Great car! Many thanks.

Aaron King

Posted 3 months ago

Overall Rating

Fantastic service from start to finish, great deal and excellent customer service, we are very happy. Thank you :)

Carl Silcock

Posted 3 months ago

Overall Rating

Great Service Very helpfull staff Good value for money No hassle with part exchange Very please with the Hyundi Steve Brooks

Stephen Brooks

Posted 3 months ago

Overall Rating

Bought a used car from SG Petch a month ago and dealt with Craig Brown. He was very obliging and efficient throughout. The car was taxed and MOT'd and (as far as I can currently tell) was delivered...

Anonymous

Posted 3 months ago

Overall Rating

2nd time we’ve bought from here. They are really laid back and make you feel comfortable. No pressure to buy at all.

Anonymous

Posted 3 months ago

Overall Rating

Have bought all my cars here for the last 15 years. Friendly service , helpful not pushy wouldn't go anywhere else.

Sharon O

Posted 3 months ago

Overall Rating

Staff very welcoming friendly ,polite ,Gave good advice ,Gave good information on new cars with special promotion offers

Margaret Wyke

Posted 4 months ago

Overall Rating

We came to look for a vehicle for our daughter and started looking at the New cars. We asked Gary if they had any used mint green Fiat 500’s. Gary should us the perfect car and we pointed out...

Paul Jeal

Posted 4 months ago

Overall Rating

This is the 6th car my family have bought from SG Petch and on every occasion we have found the branch in Middlesbrough to be exceptional. We always receive a warm welcome and the service they provide to us...

Ann Williamson

Posted 4 months ago

Overall Rating

Josh Lane, who I dealt with was excellent. He was helpful, not pushy but answered all my questions clearly and fairly. My car was ready on time, beautifully valeted and a pleasure to drive away in. We have now...

Linda King

Posted 4 months ago

Overall Rating

I have bought our last 4 cars from sg petch Middlesbrough and always find them to be excellent on customer service.

Robert Burns

Posted 5 months ago

Overall Rating

On the whole as a dealer/garage they are pretty good. Having bought a new Hyundai automatic car about a month ago I am disappointed though that I seem to be fobbed off with a complaint I have. This particular new...

Lucie Dixon

Posted 5 months ago

Overall Rating

We have used many of the BIG companies but SG PETCH nocks them into a cocked hat. The people there could not do enough for us, nothing was too much trouble. We shall return.

Michael Mount

Posted 5 months ago

Overall Rating

Excellent service,we were taken through every step of our purchase and all our questions were answered.

Louisa Lennon

Posted 5 months ago

Overall Rating

Staff at (Josh) Middlesbrough branch were helpful , caring and understand as always. Don't, wouldn't go anywhere else, service is excellent.

Catherine Graham

Posted 5 months ago

Overall Rating

A friendly, caring car dealer who go the extra distance for you.

Ian Taylor

Posted 5 months ago

Overall Rating

Fantastic customer service. We dealt with Charlotte Jennings and she was brilliant, so helpful! This is our third car from SG Petch and I woul definitely recommend them.

Anonymous

Posted 5 months ago

Overall Rating

Friendly, knowledgeble, down to earth approach,

Robert Teasdale

Posted 5 months ago

Overall Rating

This is my third time of buying with SG Petch Hyundai. My second time of being helped by Josh. I highly recommend the garage and the Hyundai brand. The after care and road assistance package are excellent. In particular Josh made...

Paula Watson

Posted 6 months ago

Overall Rating

Amazing help and assistance finding the perfect car that suites my needs. Tony Hill from SG Petch, Middlesbrough, was brilliant, very easy to talk to and 100% professional! Great guy! Thank you Tony for helping me find the perfect car...

Fiona Staite

Posted 6 months ago

Overall Rating

I have finally got my new car, after waiting 7 month as they couldn't get the colour I wanted. But I waited and it was worth the wait. Gary did everything possible to get me my car earlier but unfortunately...

Christine Bianchi

Posted 6 months ago

Overall Rating

Extremely good service especially Gareth, our salesman who could not have been better. Very satisfied with the service. I would certainly recomend them to everyone.

Harvey Ritvo

Posted 6 months ago

Overall Rating

Why would you go anywhere else, Simply the best cars and customer service. Extreme thanks to Josh, a great asset to the dealership. From enquiry to a test drive and a personal drive to see if the car fitted in...

A Tweedy

Posted 6 months ago

Overall Rating

Professional attitude,no pressure Very good.

Gary Potter

Posted 6 months ago

Overall Rating

Impeccable service! Gary, the salesman I dealt with when I recently bought my hyundai i10 automatic was great, very knowledgeable, friendly and professional. I would definitely recommend S G Petch. Thankyou for an easy and pleasant experience.

Hazel Williams

Posted 6 months ago

Overall Rating

All staff very welcoming and friendly. Sales staff not at all pushy.

Kenneth Challenor

Posted 7 months ago

Overall Rating

I bought my 1st car at middlesbrough sg petch Gary the salesman gary was very helpful and very friendly so when I needed an automatic car I went back there in called Gary again and he was lovely treat me...

Marilyn Sturman

Posted 7 months ago

Overall Rating

Charlotte was fab. She listened to my needs for a car I wanted and did everything she possibly could to help me fab service and fast response.

Kirsty Reedman

Posted 7 months ago

Overall Rating

Great service as always, especially from Tony and Becky

Amy Sutherland

Posted 7 months ago

Overall Rating

Third car I have purchased from SG Petch always friendly and professional would highly recommend this dealership

Terence Pattison

Posted 7 months ago

Overall Rating

Staff all very friendly and a pleasure to deal with.

Sheila Cole

Posted 7 months ago

Overall Rating

Excellent customer service, staff especially Charlotte Jennings. Really looked after us during a difficult time fir the family

Barbara Parry

Posted 7 months ago

Overall Rating

Excellent experience. First time I had bought a car on my own. Sales team were very helpful and took notice of my needs and situation. I travelled from Essex to Middlesbrough to change my car and have recommended to friends...

ALYSON JAMES

Posted 7 months ago

Overall Rating

Charlotte Jennings was very friendly and efficient. She made the whole process easy and problem free.

Colin Gilson

Posted 7 months ago

Overall Rating

Service was excellent. Staff couldn’t have been more helpful. We’re also very friendly

Tanwir Ali

Posted 8 months ago

Overall Rating

Cannot put into words what that feedback means to me, the service as always from Hyundai Middlesbrough was excellent, helping and guiding myself all the way through getting the car to my requirements and specifications, my thanks go to Charlotte...

Anthony Malone

Posted 8 months ago

Overall Rating

My salesman Stephen was lovely .... I was not given any B.S. sales talk and he got me an amazing deal

Anonymous

Posted 8 months ago

Overall Rating

Didn’t feel pressured, which is not always the case in many car sale rooms. Staff seemed to very much work as a team and were helpful and welcoming. Couple of information items missing but were rectified very quickly, last but not...

Sandra Hill

Posted 8 months ago

Overall Rating

Have been very pleased with the purchase of our car from petch ,having purchased our last 3 cars from them.Staff very friendly especially Tony who sold us our latest car.

John Medd

Posted 8 months ago

Overall Rating

Very helpful.

Elizabeth Carey

Posted 8 months ago

Overall Rating

Me and my partner went to look for a new car and the staff at sg petch where very helpfull and knowlagable.So I would highly reccomend them.

Glen Harland

Posted 8 months ago

Overall Rating

I would highly recommend SG PETCH MIDDLESBROUGH .Excellent service . Having dealt with Gary who was very friendly and informative nothing was too much trouble. I would not hesitate to recommend this company.

Anthony Broderick

Posted 8 months ago

Overall Rating

Very Helpful Staff an all round good experience with excellent service

Colin Hall

Posted 8 months ago

Overall Rating

The service is good and customers are looked after.

Angus Levie

Posted 8 months ago

Overall Rating

Excellent fast friendly service

Junelaine Turnbull

Posted 8 months ago

Overall Rating

Very helpful! Will go out of there way to get you the deal/car you want.

Anonymous

Posted 8 months ago

Overall Rating

friendly service.

Ian Saunders

Posted 9 months ago

Overall Rating

Sophie Gilmour was great at listening to what I wanted and finding the right car at the right price.

Anonymous

Posted 9 months ago

Overall Rating

So happy with the service at SG Petch when purchasing our new car. Becky is a credit to the company, so professional, friendly and helpful. Will definitely return when we need a new car in the future and...

David Stapylton

Posted 9 months ago

Overall Rating

Very Happy

Shirley MacKrill

Posted 10 months ago

Overall Rating

This is the third car my family has bought off you the fact we keep returning tells you how pleased we are with your service. Always polite pleasant and never give the hard sell on anything you don't want unlike...

Diane Irwin

Posted 10 months ago

Overall Rating

Great Hyundai dealership with friendly, professional staff. I’m truly happy with our new Santa Fe and grateful for their help in their speedy handling of part exchanging my old car and sorting the paperwork. One happy Chappy 👍

Paul McWilliams

Posted 10 months ago

Overall Rating

Showed me vehicles that were suitable for my requirements

Anonymous

Posted 10 months ago

Overall Rating

The service and personal touch was excellent. Everything was dealt with in a professional way and Sophie was outstanding, she did everything that was required and I can't thank her enough for all her help, well done young lady

Brian King

Posted 11 months ago

Overall Rating

The sales person made me feel at ease throughout and explained all the small print to me.

Derek Jackson

Posted 11 months ago

Overall Rating

The price of my car was less then I expected

Kevin Dent

Posted 11 months ago

Overall Rating

Friendly, approachable smiley staff who go above and beyond. Gave realistic and helpful advice in viechles and answered all my questions willingly.

Rachel Parker

Posted 11 months ago

Overall Rating

good service

John Hemy

Posted 11 months ago

Overall Rating

Very friendly and helpful team. Made my purchase very simple. Terms were easy to understand. Gary, Becky and Sean very flexible and all understood what I wanted and what I could afford. Would definitely recommend SG Patch.

Elizabeth Surtees

Posted 11 months ago

Overall Rating

Speedy professional service as usual

Martin Halliday

Posted 11 months ago

Overall Rating

They answered all my questions.

Robert Hartley

Posted 11 months ago

Overall Rating

All staff helpful and friendly and Gareth who i dealt with was superb, very professional and explained all, no pushy sales person like some other big franchises, would recommend to family and friends.very happy with my new car. thankyou S...

Anonymous

Posted 11 months ago

Overall Rating

Outstanding customer relations. Excellent product knowledge. Keen desire to fulfil my wishes in terms of car specifications. First rate help and advice from Abby Richardson, who did not try to sell me a car, but did everything possible to guide...

John Harrington

Posted 11 months ago

Overall Rating

friendly informed service, sensible pricing and the willingness to negotiate. Plus we like the car

Keith Farrar

Posted 11 months ago

Overall Rating

We were treated very well, given lots of help especially from Garry and Becky. It made buying the car quite pleasurable.

Brian Hood

Posted 11 months ago

Overall Rating

Easy trade in.

Anonymous

Posted 11 months ago

Overall Rating

Excellent customer service

Melissa Hunter

Posted 11 months ago

Overall Rating

Excellent service, nothing too much trouble

Sabra Feeney

Posted 11 months ago

Overall Rating

Good product at sensible price. Offered excellent part exchange. Friendly and helpful staff.

Chistopher Gent

Posted 11 months ago

Overall Rating

Excellent service third car bought form here and buying a fourth

Stephen Sonley

Posted 11 months ago

Overall Rating

The personal touch is very important.

Caroline Smith

Posted 11 months ago

Overall Rating

Excellent customer service very satisfied with my new car

Anonymous

Posted 1 year ago

Overall Rating

From the first time we were introduced to the day I left in my new car, Gareth was absolutely lovely. There was no rush, I had as much time as I needed to decide on which car I wanted to...

Anita Harvey

Posted 1 year ago

Overall Rating

I'm happy to return to SG Petch it a smaller organisation that than the last dealership but with a lot higher values and extremely friendly staff, This will be the 4th vehicle from them. Because they make you feel valued...

George Brown

Posted 1 year ago

Overall Rating

From looking for a car, to buying the car and doing an early MOT. The standard of care and commitment was first rate. Also high praise is due to Josh, the dealer at the Skippers Lane site in Middlesbrough who...

David Tortolano

Posted 1 year ago

Overall Rating

I Bought my car from Sophie who was amazing.. very informative and made my experience in choosing my car very easy and enjoyable. I will be recommending friends and family to go there in the future as you can’t beat...

Anonymous

Posted 1 year ago

Overall Rating

I would like to take this opportunity to thank Charlotte Jennings for her help and advice in guiding us through the mobility car we acquired for our disabled son. Not only did she make it so easy, she took the...

Elizabeth Peacock

Posted 1 year ago

Overall Rating

Very helpful

Derek Weighell

Posted 1 year ago

Overall Rating

Charlotte our sales rep was very pleasant and we were very impressed with the service. .

Anonymous

Posted 1 year ago

Overall Rating

Friendly helpful service from the salesman Tony Hill . He found us just what we were looking for .

Paul Howes

Posted 1 year ago

Overall Rating

The sales advisor was excellent Sophie Gilmour she made buying easy she was very informative nothing was any trouble I had a couple of test drives and she recommend the...

Terence Holmes

Posted 1 year ago

Overall Rating

Staff are very friendly, very courteous and very professional. It is a very friendly atmosphere and has a personal touch. They are just like a family business. I would recommend skippers lane branch to anyone. I have never dealt with...

Martyn Brett

Posted 1 year ago

Overall Rating

Gave me a very good deal on a new car. Also gave me the opportunity to delay collection due to the snow.

Diane Bartle

Posted 1 year ago

Overall Rating

No hard sales pitch. They were friendly and informative and it was fun

Debbie Porrit

Posted 1 year ago

Overall Rating

Daniel the salesman

Alexander Young

Posted 1 year ago

Overall Rating

I was very pleased with the service I received the sales person Sophie was very good at informing me of what I could afford to buy, she took me on a test drive in a hyhundi i20 se, she was...

Christine Lynas

Posted 1 year ago

Overall Rating

Excellent service as usual. Lovely staff always happy to please their customers.

Julie Ward

Posted 1 year ago

Overall Rating

Friendly, polite and on time, very informative, and knowledgeable, helpful when trading in our car, a credit to sg petch.

David Lloyd

Posted 1 year ago

Overall Rating

Very pleasant car buying experience. No pressure sale, we were left on our own to look at the car and take it for a test drive. Part exchange was easy. They didnt try to get us to take finance (unlike...

Ruth Walton

Posted 1 year ago

Overall Rating

Charlotte was very helpful in finding me the car I wanted. The part exchange was quick and stress free and the communication was extremely helpful in the process

Anonymous

Posted 1 year ago

Overall Rating

Tony Hill at SG Petch Middlesbrough was superb and welcoming, really did his best to get what I was after and Id reccomend anybody to go see tony for a new car!

Anonymous

Posted 1 year ago

Overall Rating

They made buying my new car pleasurable

Suzanne Graham

Posted 1 year ago

Overall Rating

Our sales assistant Tony Hill was very informative and made us feel at ease and very welcoming he answered all our questions that we put to him and found us a car that met our needs

Colin Chapman

Posted 1 year ago

Overall Rating

A great environment the staff were friendly especially Abby Richardson who is a credit to petch there was no pressure to buy a vehicle there and then but she knew all about the car and give me...

Michael Dee

Posted 1 year ago

Overall Rating

Excellent product at a reasonable price, excellent service where I felt I was made the priority and I would not hesitate in recommending this company to anyone.

Peter Messiter

Posted 1 year ago

Overall Rating

I recently went into SG Petch to purchase my new car . Gareth Wood who I dealt with was friendly and provided me with excellent customer service. My new car is great . Thank you

Vicky Guest

Posted 1 year ago

Overall Rating

Really pleased with service ,did not feel pressurised at all would definitely recommend to others.

Noreen O

Posted 1 year ago

Overall Rating

Excellent personal service . Charlotte Jennings is a fantastic sales executive along with Becky the finance executive giving a service second to none . GM Shaun Burke is extremely personal and takes time to speak and ensure you are happy...

Jacqueline Shaw

Posted 1 year ago

Overall Rating

Sales Advisor was very helpful and friendly. Made the whole process easier.

Gemma Gosling

Posted 1 year ago

Overall Rating

All staff very helpful and ready to answer any queries you may have

Margaret Beazley

Posted 1 year ago

Overall Rating

Our Salesman Gareth was very friendly and professional I would recommend SG Petch to anyone top marks.

Margaret Stephenson

Posted 1 year ago

Overall Rating

After contacting showroom and enquiring by telephone and speaking to Nathan about car, I found Nathan (sales person) very helpful and courteous. When greeted at showroom by Nathan (sales person) he made me feel very welcome and was very professional...

Annette Raine

Posted 1 year ago

Overall Rating

Great service by our salesman Gary and I’m so happy with my new i10. Would definitely recommend SG Petch to family and friends.

Karen Barss

Posted 1 year ago

Overall Rating

Good friendly staff and told me exactly what was happening

Andrew Gordon

Posted 1 year ago

Overall Rating

I went in to see about the milage on my car as I was going to go over my allowance. I was passed onto the finance manager and she was amazing. She looked into my existing policy and said I...

Natalie Mowbray

Posted 1 year ago

Overall Rating

Great customer service, recommend SG Petch for purchasing a car

Anonymous

Posted 1 year ago

Overall Rating

They responded to our requests very well and had a great depth of knowledge

Peter Smith

Posted 1 year ago

Overall Rating

I have bought cars from here since 2008 and frankly wouldn't go anywhere else. I briefly experienced another popular sales room in Middlesbrough which certainly put me off. Fab service 5 star from me.

Anonymous

Posted 1 year ago

Overall Rating

They did not put me under pressure to buy. Took a note of what I needed not what they thought I needed. I am very happy with the car. This is the 2 nd car which I have purchased...

Judith Heslop

Posted 1 year ago

Overall Rating

Staff were very helpful and no pressure.Will reccomend the garage to friends.

Bruce Bassett

Posted 1 year ago

Overall Rating

Customer service and sales technique were both excellent.

Stuart Brown

Posted 1 year ago

Overall Rating

above average sales staff. especially charlotte jennings

Keith Hunt

Posted 1 year ago

Overall Rating

Excellent customer service and after sales support. All the staff made you feel very welcome.

Stewart Bentley

Posted 1 year ago

Overall Rating

Took care off all details and went out of their way to meet all my needs

Stephanie Bond

Posted 1 year ago

Overall Rating

Worked hard to sort all issues raised sales manager and salesman got back quickly with any issues and resolved them

Tim Pavier

Posted 1 year ago

Overall Rating

Very happy with our second new car purchaced from sg petch all staff friendly and professional would not hesitate after care really good would go back if we get a good deal again.

Lynette Wicks

Posted 1 year ago

Overall Rating

Excellent service from Gary . Really friendly team . You have a customer for life . Thank you

Lynn Blackburn

Posted 1 year ago

Overall Rating

Buying my car was made so easy... all the staff at the Middlesbrough centre were so very helpful especially Tony Hill who i would highly reccomend when purchasing a car.

Nichola Freeman

Posted 1 year ago

Overall Rating

I have been a loyal customer for several years and cannot commend the service I always receive too highly.I love the family atmosphere which is apparent as soon as you walk through the door and all members of staff are...

Susan Burn

Posted 1 year ago

Overall Rating

we're very helpful in finding the right car for my daughter

Ray Scott

Posted 1 year ago

Overall Rating

Very helpful and knowledgable answered all my question , took time and was not rushed into the sale . I would recommend SG Petch to anybody who were thinking of buying a new car

Angela Tuttle

Posted 1 year ago

Overall Rating

I went into SG Petch not quite knowing what I wanted but I told Lucy Boyle what I needed and how much I’d like to spend and she showed me a lovely Hyundai i30 which ticked all the boxes. She...

Jennifer Whittleston

Posted 1 year ago

Overall Rating

Excellent service and friendly approachable staff.

Alison Darby

Posted 1 year ago

Overall Rating

Excellent customer service team. Friendly and knowledgeable.....and not at all ‘pushy’

Christopher Adnett

Posted 1 year ago

Overall Rating

The service was first class,the information and presentation excellent. I hope the after service is as good

Robert Jones

Posted 1 year ago

Overall Rating

Wonderful customer service and very helpful staff.

Anonymous

Posted 1 year ago

Overall Rating

No heavy sales push, sales adviser(Gareth Wood) just sorted out a test drive - no fuss, straightforward discussion lead to agreement. Car was ready on time and everything explained - Gareth was a very pleasant young man and a credit...

Carole Greenwell

Posted 1 year ago

Overall Rating

Exceptional sales service, went above and beyond to find me the right vehicle at the right price for me which within an hour I test drove and put down a deposit to secure the vehicle. 3 days later I was...

Pamela Emmerton

Posted 1 year ago

Overall Rating

Professional.

Anonymous

Posted 1 year ago

Overall Rating

Great service and speedy delivery

Anonymous

Posted 1 year ago

Overall Rating

Excellent friendly service from Gary and his team

Michael Neville

Posted 1 year ago

Overall Rating

They gave me a good price for my car and the transactions were quick and easy. The sales person Gareth was very easy to deal with.

Kerry Harrison

Posted 1 year ago

Overall Rating

excellent staff and managed to provide us with a car and finance to suit our requirements.

Marie Currie

Posted 1 year ago

Overall Rating

From first walking into the showroom I was impressed with the service. We were approached and offered time to browse with no pressure. Charlotte Jennings offered information on a range of cars and gave us time to discuss what we wanted....

Timothy

Posted 1 year ago

Overall Rating

Very pleasant service very friendly staff always ready with a smile and even a coffee .

Thomas

Posted 1 year ago

Overall Rating

Tony helped me buy the perfect car. I went in unsure on what I needed or wanted, he was patient with me and wasn't trying to get a quick sale, he was knowledgeable and offered me great advice on what...

Amy Sutherland

Posted 1 year ago

Overall Rating

First class service from a top class company who have great staff especially GARY who once again found what we were looking for

Joyce Jennings

Posted 1 year ago

Overall Rating

We were looking for a SUV type, and a reasonable deal regarding our current car. We'd initially gone to the Nissan dealer, but not so impressed re the way we were dealt with there, or the cars, and...

John Barnard

Posted 1 year ago

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Excellent service from Gareth Wood with good support from young lady in finance Rebecca.

Stephen Barker

Posted 1 year ago

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This is the 3rd Fiat punto that I have purchased from S G Petch and although the last one had a number of teething problems they were quickly sorted out by the firm. The transition to purchase the new vehicle...

John Elstob

Posted 1 year ago

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Excellent customer service. Gary (one of your sales rep) even brought both me and my car home as I had to wait a little while before I could legally drive ( just a hiccup). Now that I am back on...

Helen Robinson

Posted 1 year ago

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Very friendly staff, when I had a few issues soon after purchase they were incredibly helpful in getting the problems sorted.

Anonymous

Posted 1 year ago

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Tony knew exactly what I was looking for and helped me find it.

Victoria Fletcher

Posted 1 year ago

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"great service petch found me. new panda and a great deal thankyou very much. "

Alan Hoey

Posted 1 year ago

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Charlotte made buying a new car very easy. She explained everything every step of the way and most importantly fulfilled the promises that she made. Can't ask for better than that. Thanks Charlotte.

Anonymous

Posted 1 year ago

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Excellent service, The staff were very friendly and made buying my new car stress free.

Anonymous

Posted 1 year ago

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Delivered on everything. Accommodated our changes in car range.

Susan Craster

Posted 1 year ago

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Tony handled the whole process in a professional non-pushy manner.

David Maudlin

Posted 1 year ago

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Very helpful

Anonymous

Posted 1 year ago

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All staff I met were very pleasant. Lucy was a great sales person, not at all 'pushy,' just extremely knowledgeable about the spec of the car and efficient, helpful, polite and attentive - exactly what's required. ...

Anonymous

Posted 1 year ago

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3rd Hyundai bought from SGPetch. Great service. Friendly staff. (Thanks Tony Hill ). Nothing too much trouble. Have recommended to family and friends. Took out service plan which was good value. Thanks l love my new Tucson. Lesley sands...

Matthew Sands

Posted 1 year ago

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Purchased a new car hassle free.

Anne Chaplin

Posted 1 year ago

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Charlotte was extremely helpful, not pushy at all.

Sonja Ingledew

Posted 1 year ago

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Friendly and helpful team

Joseph Matthews

Posted 1 year ago

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acquired a new car at good price

Anonymous

Posted 1 year ago

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Brilliant service as usual from Tony Hill in the Middlesbrough branch. I can personally recommend SG Petch Middlesbrough to anyone looking to purchase a car.

Ronald Buckwell

Posted 1 year ago

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Just bought my first TUCSON and found the staff all very helpful and friendly. Karen the salesperson was great

Alan Parnaby

Posted 1 year ago

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Good helpful friendly service.

Michael Smith

Posted 1 year ago

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I was very pleased with the attitude of the staff the surroundings and the product that was on offer at the dealership

James White

Posted 1 year ago

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Nice people made me feel comfy and not trying to push me into anything i didnt want

Anonymous

Posted 1 year ago

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Having bought cars from SG PETCH before the quality of customer is second to none the salesman Tony Hill is patient so calm and helpful five star service

Geoffrey Galloway

Posted 1 year ago

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Dealt with Gary very plain talker convinced me why I needed a new car so bought one.Found all the staff very helpful and friendly especially Shaun the manager.

Barry Nolan

Posted 1 year ago

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Time and explanations not pressurised Very friendly

Linda Gibson

Posted 1 year ago

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The service we received was excellent and thorough. Good after service

Ian Moore

Posted 1 year ago

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I was using my husbands car after he passed away I needed to replace it as it was getting old- like me!! Charlotte gave me tea and sympAthy ..as well as excellent service.. The rest of the staff were equally...

Pauline Ashurst

Posted 1 year ago

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Excellent customer service, no nonsense approach. Great value for money.

Anonymous

Posted 1 year ago

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We received a very prompt and courteous service from our salesperson Karen Shuttleworth who listened to our requirements and recommended a suitable vehicle with which we are extremely pleased. All queries have been promptly dealt with before and after the...

Gerard Smith

Posted 1 year ago

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We bought a used car from Charlotte at the SG Petch Middlesborough branch. She made us feel very welcome, was in no way 'pushy' in her sales technique and facilitated our requests to inspect the car thoroughly. I very much appreciated the...

Anonymous

Posted 1 year ago

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Indie was very efficient and the whole process was made easy!

Clare Wade

Posted 1 year ago

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Listened to what I wanted. Prepared to negotiate. Car was prepared to a high standard.

Derek Squince

Posted 1 year ago

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The service was great, there was a scratch on the car which was sorted before I picked it up, and I got it for a really good price.

Kelly Stanton

Posted 1 year ago

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Sophie was extremely helpful

Jill Merrick

Posted 1 year ago

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The sales person Karen Shuttleworth was excellent, very knowledgeable, nothing too much, very fair and explained everything in detail.

Louise Ward

Posted 1 year ago

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S G Petch were very good in dealing with my needs and requirements from walking in the door to driving away in my new car.

Adrian Scrafton

Posted 1 year ago

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I'm delighted with my Hyundai i10. Karen made the whole experience very pleasant and funny. I will always get my cars from S. G. Petch.

Susan Wade

Posted 1 year ago

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Our SG Petch contact Jake, was I believe new to his role, but was very professional and made the process of purchasing the car a very enjoyable one. He was very confident in dealing with us and when he...

Anonymous

Posted 1 year ago

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All as promised couldn't fault the service tony hill the salesman did a great job

Kenneth Thompson

Posted 1 year ago

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The Sales side was very accomodating considering the complete hash up the bank made with the loan. We got the 3 years free servicing with the car, so will wait and see what the Servicing Dept is like (have had...

Anonymous

Posted 1 year ago

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The sales person charlotte was friendly, knowledgeable and very helpful, taking time to find a car that suited me

Rachel Phoenix

Posted 1 year ago

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Excellent Customer service, Gareth was very patient with us and was very informative about the options to purchase available to us. I particularly like the friendliness of all the staff, they introduced themselves to us and made us feel welcome....

Sue Odonnell

Posted 1 year ago

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We have purchased many cars from s g petch and always find them very knowledgable, helpful and always give excellent service

Jodi Rigg

Posted 1 year ago

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Abby Richardson saw us through all the necessary paperwork and was courteous and friendly in our purchase of our second Abarth

Michael Andrews

Posted 1 year ago

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Abby who sold me the car was professional and didn't mess about. was

Dawn Cummings

Posted 1 year ago

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The whole experience, from the initial visit to collecting our new car, was dealt with professionally and without any pressure. I was able to select the car I actually wanted and was given all the finance options available to make...

Anonymous

Posted 1 year ago

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I've had a few Hyundai cars now and I'm over the moon with thus one , the staff , Becky and Charlotte are really great , very helpful and always pleased to see us , kenny usually collects my...

Evelyn Timlin

Posted 1 year ago

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Extremely friendly and down to earth service. Did not feel pressured at all which was really important to me, and was kept informed at all times. Very happy!

Aimee Fleming

Posted 1 year ago

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Got matching local deal, good communication & service plus follow up call to make sure everything was fine.

Keith Walker

Posted 1 year ago

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Came in for a service and mot and went home with a new car. Fantastic help, and no pressure, from Charlotte Jennings. See you in 3 years.

Derek Sparks

Posted 1 year ago

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No fuss, no hard pushy selling, quick and easy. Good price for car. Very happy.

Tron Skjelhaug

Posted 1 year ago

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Very helpful and informative

Claire Todd

Posted 1 year ago

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Everything worked smoothly and apart from a rather slow computer system there were no problems. Staff were pleasant and the test drive was fine.

June Feather

Posted 1 year ago

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Very welcoming and helpful great experience and love my first car

Courtney Jones

Posted 1 year ago

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Lucy Boyle looked after us very well. She asked about our mileage and advised us accordingly.

Angus Levie

Posted 1 year ago

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No pressure

Alan Henderson

Posted 1 year ago

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Gave friendly, helpful service at point of sale but disappointed the car was not fully serviced, as promised, when I collected it. Only partially serviced. I would think it usual to do full service at point of sale.

Lesley Hopwood

Posted 1 year ago

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Well I'm sort of happy the sales Girl Abby Richardson is brilliant at her job there is nothing she can't do to make you happy with your sale .But my car had a Electrical failure 6 days after I picked...

Caroline Doddy

Posted 1 year ago

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Great staff always happy to help and always go above and beyond, highly recommend!

Andrea Sotheby

Posted 1 year ago

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Personal attention by Gareth definitely a valuable asset to Hyundai

David Peckitt

Posted 1 year ago

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Great experience answered every question I had

Rachael Mason

Posted 1 year ago

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Friendly staff

Chloe Jones

Posted 1 year ago

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Excellent service, price and efficiency from Josh, Rebecca, and team.

David Edwards

Posted 1 year ago

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Garry provided us with an excellent service. He answered our many questions and concerns carefully, without pressure and found us an excellent second hand car whilst negotiating the best exchange value for Amiga that he could. He was right...

Gordon Clarke

Posted 1 year ago