Overall Rating

Excellent car Excellent customer service Great team

Anonymous

Posted 6 days ago

Overall Rating

has a specific task to buy my husband an alternative vehicle as a Christmas surprise. The staff were very accommodating.

Lorraine Crawford

Posted 5 months ago

Overall Rating

This is the 5th car I have bought at Petch Middlesbrough and as always I was happy with the service. Always helpful and professional; this is particularly true of Gareth Wood. Gareth has sold me three cars now and I...

Lynne Ferry

Posted 5 months ago

Overall Rating

Always outstanding service and friendly helpful staff

Jill Soloman

Posted 8 months ago

Overall Rating

Dear Sir/Madam I have purchased several cars from SG Petch ,Middlesbrough, the latest being a fiat 500X, which we are very happy with. I always like to deal with the same salesman, Gary Maughan, who i feel i can speak honestly...

Peter Cain

Posted 10 months ago

Overall Rating

Staff pleasant and welcoming on arrival. Problem solved within hour.

Gillian Beach

Posted 10 months ago

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I had bought a couple of Hyundai i10s from Petch at Middlesbrough in the past, but I decided I wanted something bigger for holidays in Britain. I originally fancied moving up to an i20 but I spotted a Fiat Tipo...

Adrian Smith

Posted 11 months ago

Overall Rating

Very professional and helpful.

Michael Palmer

Posted 11 months ago

Overall Rating

The Sales person called Indi was fabulous...he guided and advised in a very professional manner …. Well done and Thank you again x

Bridget Hornby

Posted 1 year ago

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Went to look at Fiat 500 for my daughter.. Andy the sales man in the showroom was very approachable and knowledgeable on the cars.. Nothing was a problem he was very helpful and instead of purchasing a second hand we...

Sharon Brown

Posted 1 year ago

Overall Rating

Very pleased with the service I received I like the no messing on approach. Christine was really friendly and gave good advice and was knowledge about the car her was selling, It's the second time I have used SG Petch...

Heather Spark

Posted 1 year ago

Overall Rating

Helpful and professional from start to finish

Anonymous

Posted 1 year ago

Overall Rating

Excellent telephone assistance and impressive showroom and selection. We were looking for a small, low mileage runaround and got exactly that.

Karen Baron

Posted 1 year ago

Overall Rating

Fiat/Alfa Romeo dealers have had a poor reputation. However, in my experience, S G Petch are working hard to improve this. Not only did I get an outstanding deal at SGP Middlesbrough, during the process Gary Maughan could not...

Anonymous

Posted 1 year ago

Overall Rating

The salesman was extremely friendly and helpful - the sale was quick and efficient and I am very happy with the car. We have used Petch in the past to purchase cars for my daughter and would happily recommend...

Eileen Edwards

Posted 1 year ago

Overall Rating

Excellent throughout.

Samantha Hodgson

Posted 1 year ago

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Always receive a brilliant and personal service.

Anonymous

Posted 1 year ago

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Wonderful service .. Christian looked after us well.. nothing too much trouble The Middlesbrough staff are a credit to Petch garage from making us welcome .. cups of coffee.. and our new car which is now called Carol Thank you...

Terence Sayers

Posted 1 year ago

Overall Rating

Great service understand my requirements prepared to work with me on price and model

Graeme Hinchliffe

Posted 1 year ago

Overall Rating

Super helpful, great staff

Jessica Matthews

Posted 1 year ago

Overall Rating

Very polite, friendly and professional service. Approachable and relaxing atmosphere made purchasing a straightforward experience. Good contact maintained throughout. Handover not as I would have wanted but they are happy to re-valet. Have helped with insurance cover until I can...

Andrew Beevers

Posted 2 years ago

Overall Rating

Lovely and helpful bunch of staff. Made me feel comfortable and didn’t pressure me into buying something I didn’t want unlike most business’. Would highly reccomend SG Petch Middlesbrough.

Anonymous

Posted 2 years ago

Overall Rating

Charlotte was extremely knowledgable and very helpful. She listened to what I wanted & found a brilliant car for me

Jean Milburn

Posted 2 years ago

Overall Rating

Excellent customer service. Bought from SG Petch a few times now wouldn't go anywhere else

Anonymous

Posted 2 years ago

Overall Rating

After making an initial enquiry we were promised a call back which we didn't get. However we visited the showroom the next day and had very good service from Josh, no complaints at all. I purchased a nice...

Maureen Willoughby

Posted 2 years ago

Overall Rating

Laura was great in showing me different models and knowing what I wanted to pay no pressure to make a quick decision

Amanda Burns

Posted 2 years ago

Overall Rating

Excellent service from Craig Brown certainly helped me buy my fiat panda and answered my questions ,was personable and efficient

Sheila Collins

Posted 2 years ago

Overall Rating

Excellent Service and Sales, No Bull Just straightforward deals.

Laura Swales

Posted 2 years ago

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The sales staff are very friendly at the Middlesborough branch especially Ian Noble & Gareth the sales man. We have always been highly satisfied we have purchased our last 4 vehicles from them that says it all

Barry Foster

Posted 2 years ago

Overall Rating

I have been absolutely delighted with the service and support from all the staff but in particular Craig Brown who is a credit to your organisation..and I love my Fiat 500. Mel Dobson

Melanie Dobson

Posted 2 years ago

Overall Rating

my 4th car from SG Petch. Brilliant service every time from all staff in reception, admin. and service but exceptional service from Charlotte Jennings in sales for whom nothing seems to be too much trouble. Thank you all

Denise Sparks

Posted 2 years ago

Overall Rating

I received amazing customer service from SG Petch in Middlesbrough. Josh in particular was excellent throughout. I adore my new fiat 500 Collezione its perfect! After wanting one for so long i still can’t believe i actually own one. Thank...

Danielle Roberts

Posted 2 years ago

Overall Rating

Really good service, very happy with our new car.

Nicholas Lewis

Posted 2 years ago

Overall Rating

Excellent customer service

Beverley Allan

Posted 2 years ago

Overall Rating

Highly professional and helpful experience. Josh was very knowledgeable and nothing was too much trouble. No pressure to buy and very reassuring when I explained my health conditions. Overall a great experience and I have already recommended SG Petch to...

Joanne Fosher

Posted 2 years ago

Overall Rating

Charlotte was very helpful and professional from start to finish. Would definitely recommend.

Jessica Barrow

Posted 2 years ago

Overall Rating

Excellent service, well done Abi

Brian King

Posted 2 years ago

Overall Rating

Excellent service and communication friendly no pushy attitude by sales staff. Wellldone. May be calling in soon to have SAT NAV update as no Bedale bypass on the system

Gill Kipling

Posted 2 years ago

Overall Rating

Fantastic service from start to finish, great deal and excellent customer service, we are very happy. Thank you :)

Carl Silcock

Posted 2 years ago

Overall Rating

Bought a used car from SG Petch a month ago and dealt with Craig Brown. He was very obliging and efficient throughout. The car was taxed and MOT'd and (as far as I can currently tell) was delivered...

Anonymous

Posted 2 years ago

Overall Rating

Staff very welcoming friendly ,polite ,Gave good advice ,Gave good information on new cars with special promotion offers

Margaret Wyke

Posted 2 years ago

Overall Rating

We came to look for a vehicle for our daughter and started looking at the New cars. We asked Gary if they had any used mint green Fiat 500’s. Gary should us the perfect car and we pointed out...

Paul Jeal

Posted 2 years ago

Overall Rating

Amazing help and assistance finding the perfect car that suites my needs. Tony Hill from SG Petch, Middlesbrough, was brilliant, very easy to talk to and 100% professional! Great guy! Thank you Tony for helping me find the perfect car...

Fiona Staite

Posted 2 years ago

Overall Rating

Charlotte was fab. She listened to my needs for a car I wanted and did everything she possibly could to help me fab service and fast response.

Kirsty Reedman

Posted 2 years ago

Overall Rating

Excellent experience. First time I had bought a car on my own. Sales team were very helpful and took notice of my needs and situation. I travelled from Essex to Middlesbrough to change my car and have recommended to friends...

ALYSON JAMES

Posted 2 years ago

Overall Rating

I would highly recommend SG PETCH MIDDLESBROUGH .Excellent service . Having dealt with Gary who was very friendly and informative nothing was too much trouble. I would not hesitate to recommend this company.

Anthony Broderick

Posted 2 years ago

Overall Rating

Very helpful! Will go out of there way to get you the deal/car you want.

Anonymous

Posted 2 years ago

Overall Rating

This is the third car my family has bought off you the fact we keep returning tells you how pleased we are with your service. Always polite pleasant and never give the hard sell on anything you don't want unlike...

Diane Irwin

Posted 2 years ago

Overall Rating

The service and personal touch was excellent. Everything was dealt with in a professional way and Sophie was outstanding, she did everything that was required and I can't thank her enough for all her help, well done young lady

Brian King

Posted 3 years ago

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Friendly, approachable smiley staff who go above and beyond. Gave realistic and helpful advice in viechles and answered all my questions willingly.

Rachel Parker

Posted 3 years ago

Overall Rating

Outstanding customer relations. Excellent product knowledge. Keen desire to fulfil my wishes in terms of car specifications. First rate help and advice from Abby Richardson, who did not try to sell me a car, but did everything possible to guide...

John Harrington

Posted 3 years ago

Overall Rating

friendly informed service, sensible pricing and the willingness to negotiate. Plus we like the car

Keith Farrar

Posted 3 years ago

Overall Rating

The personal touch is very important.

Caroline Smith

Posted 3 years ago

Overall Rating

Gave me a very good deal on a new car. Also gave me the opportunity to delay collection due to the snow.

Diane Bartle

Posted 3 years ago

Overall Rating

Tony Hill at SG Petch Middlesbrough was superb and welcoming, really did his best to get what I was after and Id reccomend anybody to go see tony for a new car!

Anonymous

Posted 3 years ago

Overall Rating

Sales Advisor was very helpful and friendly. Made the whole process easier.

Gemma Gosling

Posted 3 years ago

Overall Rating

All staff very helpful and ready to answer any queries you may have

Margaret Beazley

Posted 3 years ago

Overall Rating

Excellent customer service and after sales support. All the staff made you feel very welcome.

Stewart Bentley

Posted 3 years ago

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Excellent service from Gary . Really friendly team . You have a customer for life . Thank you

Lynn Blackburn

Posted 3 years ago

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Buying my car was made so easy... all the staff at the Middlesbrough centre were so very helpful especially Tony Hill who i would highly reccomend when purchasing a car.

Nichola Freeman

Posted 3 years ago

Overall Rating

we're very helpful in finding the right car for my daughter

Ray Scott

Posted 3 years ago

Overall Rating

Wonderful customer service and very helpful staff.

Anonymous

Posted 3 years ago

Overall Rating

They gave me a good price for my car and the transactions were quick and easy. The sales person Gareth was very easy to deal with.

Kerry Harrison

Posted 3 years ago

Overall Rating

This is the 3rd Fiat punto that I have purchased from S G Petch and although the last one had a number of teething problems they were quickly sorted out by the firm. The transition to purchase the new vehicle...

John Elstob

Posted 3 years ago

Overall Rating

"great service petch found me. new panda and a great deal thankyou very much. "

Alan Hoey

Posted 3 years ago

Overall Rating

Very helpful

Anonymous

Posted 3 years ago

Overall Rating

The sales person Karen Shuttleworth was excellent, very knowledgeable, nothing too much, very fair and explained everything in detail.

Louise Ward

Posted 3 years ago

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S G Petch were very good in dealing with my needs and requirements from walking in the door to driving away in my new car.

Adrian Scrafton

Posted 3 years ago

Overall Rating

Our SG Petch contact Jake, was I believe new to his role, but was very professional and made the process of purchasing the car a very enjoyable one. He was very confident in dealing with us and when he...

Anonymous

Posted 3 years ago

Overall Rating

We have purchased many cars from s g petch and always find them very knowledgable, helpful and always give excellent service

Jodi Rigg

Posted 3 years ago

Overall Rating

Abby who sold me the car was professional and didn't mess about. was

Dawn Cummings

Posted 3 years ago

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Extremely friendly and down to earth service. Did not feel pressured at all which was really important to me, and was kept informed at all times. Very happy!

Aimee Fleming

Posted 3 years ago

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Came in for a service and mot and went home with a new car. Fantastic help, and no pressure, from Charlotte Jennings. See you in 3 years.

Derek Sparks

Posted 3 years ago

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Everything worked smoothly and apart from a rather slow computer system there were no problems. Staff were pleasant and the test drive was fine.

June Feather

Posted 3 years ago

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Very welcoming and helpful great experience and love my first car

Courtney Jones

Posted 3 years ago

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Well I'm sort of happy the sales Girl Abby Richardson is brilliant at her job there is nothing she can't do to make you happy with your sale .But my car had a Electrical failure 6 days after I picked...

Caroline Doddy

Posted 4 years ago

Overall Rating

Great staff always happy to help and always go above and beyond, highly recommend!

Andrea Sotheby

Posted 4 years ago

Overall Rating

I always go to sg petch i have bought a new car from them and two used cars over the past few years i a. Pleasedwith the service and friendliness of the sales team

Eric Lees

Posted 4 years ago

Overall Rating

Lucy Boyle is probably one of the most patient car sales persons I've ever known! I met her the first time in February when I first considered purchasing my Fiat 500 and she spent time helping me chose my car...

Monica Mcgowen

Posted 4 years ago

Overall Rating

Friendly and efficient service.

Lisa Roberts

Posted 4 years ago

Overall Rating

The colleague I dealt with was absolutely fantastic, a lovely, caring, friendly man and I would certainly go back

Payten Stockton

Posted 4 years ago

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Selling me a beautiful car at a very good price.

Anonymous

Posted 4 years ago

Overall Rating

Buy all our cars from here, excellent, friendly service, good after care. Would recommend.

Sharon O

Posted 4 years ago

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Abbey and the team were just so helpful

Karen Henderson

Posted 4 years ago

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Very good salesperson.

Fiona Cook

Posted 4 years ago

Overall Rating

Gary Maughan the salesman, he was down to earth made me feel comfortable and didn't talk jargon. Gary accommodated my needs and ensured I was satisfied with my purchase. Overall I would definitely use SG Petch in the future. ...

Heather Spark

Posted 4 years ago

Overall Rating

When I recently bought my car I dealt with Karen who was brilliant nothing was too much trouble. She was very informative on the cars, helpful and friendly and the whole transaction went smoothly. It's my third car from S...

Tracey Wilson

Posted 4 years ago

Overall Rating

Lucy was extremely helpful and explained everything clearly regarding my car purchase. She was very friendly and I felt well listened to and understood while communicating with her. The process was very easy and I would definitely recommend other friends...

Rebecca Lisle

Posted 4 years ago

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Exceptional customer service was the primary reason you scored 5 stars and the deal was second to none. ...brilliant and will be back! :-)

Russell Richardson

Posted 4 years ago

Overall Rating

Great customer service and very helpful.

Molly EDDON

Posted 4 years ago

Overall Rating

I'm absolutely in love with my new Fiat 500s. Lucy has been so helpful and honest sorting me out with my car. The service at SG Petch is absolutely top notch and I would recommend it to anybody.

Emily Walker

Posted 4 years ago

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Pleasant sales man. Not pushy. Didn't feel pressurised. Excellent service

Karen Russell

Posted 4 years ago

Overall Rating

The service

Amy Wilson

Posted 4 years ago

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Fantastic service. Very personable sales team. Gary has sold us cars before and there has never been any pressure to buy like at other dealerships.

Rhian Sleight

Posted 4 years ago

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Excellent customer service !!

Susan Robinson

Posted 4 years ago

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Friendly service, attentive and helpful but not pushy. Will definitely use again.

Julia Knatchbull-Hugessen

Posted 4 years ago

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The salesman did exactly what i wanted Brilliant service

Andrew Briggs

Posted 4 years ago

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Excellent customer service from Tony Hill

Sarah Morter

Posted 4 years ago

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The service I received from Gareth was top class. So happy with my new car and would highly recommend SG Petch to anyone.

Robynne Mouissie

Posted 4 years ago

Overall Rating

The salesperson abby on fiat was very helpful and couldnt do enough for us on our new fiat 500 bought just before christmas. As soon as you enter the dealership it has a very friendly atmosphere and everybody was...

Elizabeth Smith

Posted 4 years ago

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Very friendly and welcoming staff explained all about the car, took a test drive and now I have a new Fiat Panda which I'm very pleased with.

Marlene Noble

Posted 4 years ago

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Oh wow I luv my new fiat 500. Abby from SG Petch did the most fantastic job of finding me the best car I've ever had. Can't thank you enough. Merry Christmas to you all. Xx

Andrea Campbell

Posted 4 years ago

Overall Rating

The second 500 we have had from S G Petch. Great service and value from Gareth, we love the new car!

Claire Wainwright

Posted 4 years ago

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Fabulous service from start to finish. Had an accident in my previous car, the staff at Sg Petch where brilliant with me really supportive and full of advice. The car sales man who was assisting me in picking my new...

Stephanie Winward

Posted 4 years ago

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Fantastic customer service. Good variety, and Connor the sales rep made us feel that nothing was too much trouble

Liam Gibbs

Posted 4 years ago

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A very friendly, professionally run company

Hugh Monaghan

Posted 4 years ago

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The sales assistant was helpful and obliging

Carol Saunders

Posted 4 years ago

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Friendly, informative.....NOT pushy

Joanne Maidens

Posted 4 years ago

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Indie Singh is brilliant...explains everything clearly...makes customers feel at ease...sells great cars. Thank you.

Rachel Wills

Posted 4 years ago

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Very happy apart from lack of floor mats ! Which I think should be supplied as good customer service practice.

Gillian Snape

Posted 4 years ago

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Always a joy to buy a car from SG Petch, welcomed from walking threw the door to driving the car of the forecourt .

Geoffrey Johnston

Posted 4 years ago

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The staff are always really helpful and given fantastic customer service

Kay Kinson

Posted 4 years ago

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The whole process was made very easy and pain free, Gary our sales representative was fantastic through the whole process.

Nichola Harrington

Posted 4 years ago

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Very professional service and also really helpful

Nance Wrigley

Posted 4 years ago

Overall Rating

I was worried about buying a new car as my first car had been given to me from my mum when she got a new one, but from the moment I walked into SG petch I felt at ease. Gareth...

Rececca Arnold

Posted 4 years ago

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Went to SG Petch Middlesbrough to buy my wife a Fiat 500 . Great dealership with a vast range of nearly new and used cars . This is backed up by a sales team who made me feel under no...

Mark Harris

Posted 4 years ago

Overall Rating

They were very friendly and helpful

Deirdre Wilson

Posted 4 years ago

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Best deals by far, quick and efficient!

Shannon Robson

Posted 4 years ago

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Friendly helpful service made car buying so easy

Junelaine Turnbull

Posted 4 years ago

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I went in looking for a new car i didn't know what make or model of car i wanted but i knew i didn't have a lot of money to spend a month. I was looking at the used cars...

Natalie Mowbray

Posted 4 years ago

Overall Rating

The staff gave me all the help and advice I needed to purchase my new car. Everyone was very friendly and the service was quick and efficient.

Nicole Topham

Posted 4 years ago

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Very understanding ,professional ,not pushy in any way I was very happy with the service given to me ,Thankyou Mr Hill !!!!!!

Julia Cox

Posted 4 years ago

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Very happy with the car, best car I have had

Diane Dawson

Posted 4 years ago

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Very pleased with the service I received Staff very helpful no complaints at all

Maureen Willoughby

Posted 4 years ago

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Very friendly dealership, we were made to feel very welcome immediately. Our sales representative Gary (Maughan) was so patient with our daughter and made it a lovely experience for her buying her first car.

Sandy Obrien

Posted 5 years ago

Overall Rating

Lucy the sales girl was really helpful

Eleanor Mullen

Posted 5 years ago

Overall Rating

I am delighted with my Fiat 500. The service I received from SG Petch, Middlesbrough was excellent. May I also say that Abby Richardson, Fiat Franchise Manager is an extremely valuable member of the team. I have already recommend SG...

Maria Carr

Posted 5 years ago

Overall Rating

Abby was brilliant and kept me up to date with what was happening with my car at all times. No lengthy waits at the garage everything was sorted for me just to pop in sign for my car and then...

Dawn Mills

Posted 5 years ago

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Service was brilliant, all the staff are really friendly, especially Tony who done my deal for me!

Sauney Dobson

Posted 5 years ago

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We came with a plan and the team responded in a very positive manner and the whole process was smooth and effortless. Very good inter personal relationship.

Peter Smith

Posted 5 years ago

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We have bought many cars from many dealers over the years, none have impressed us as much as SG PETCH have. Every employee that we had contact with were lovely, we will be recommending SG PETCH to everyone we know. BEST Regards Jackie...

Jackie Hughes

Posted 5 years ago

Overall Rating

Excellent service. Everyone I encountered was very helpful and friendly without being pushy - certainly dispelled the 'car salesman' label! The whole buying process was quick and easy and conducted in a totally efficient manner. Delighted with my new Fiat 500...

Wendy Morrison

Posted 5 years ago