Overall Rating

Salesman - Steve Kennedy - Darlington - recent purchase of Hyundai I10 - Very patient - informative with no pressure. Nothing too much trouble. Would recommend highly. Lis Bows 21st April 2018

Lisbeth Bows

Posted 5 days ago

Overall Rating

Very friendly Staff - Mike Jordinson in particular. Found the ideal car for the right price.

Linzi Davis

Posted 2 weeks ago

Overall Rating

Friendly, reliable advice and efficient staff at all times.

Sandra Huggins

Posted 2 weeks ago

Overall Rating

Good sales service

Terry Willoughby

Posted 2 weeks ago

Overall Rating

Very happy with service, very polite and NOT pushy, got the car we wanted and at a good price

Elizabeth Dawson

Posted 4 weeks ago

Overall Rating

We have purchased a number of new Hyundai vehicles from SG Petch at Darlington over quite a few years and the fact that we have returned to them again and again testifies to our satisfaction as to how we are...

Anne Hendry

Posted 1 month ago

Overall Rating

friendly salesman, knowledgeable,

Tony Nicholson

Posted 1 month ago

Overall Rating

No hard sell.. Just provided all the information needed to make an informed decision about what would best suit my needs. I never felt pressurised to buy anything but once I had decided to purchase everything ran smoothly and on...

Stephen Grainger

Posted 1 month ago

Overall Rating

Excellent. Steve Kennedy delivered first class service in advising on and arranging my purchase.

Michael Ansboro

Posted 2 months ago

Overall Rating

Fast service, flexible to deliver car to us

Katie Orme

Posted 2 months ago

Overall Rating

They were personal, and always returned phone calls

Aaron Tarleton-Hodgson

Posted 2 months ago

Overall Rating

As of now, I've been more than happy with the service!

Andrew Hamilton

Posted 2 months ago

Overall Rating

Having purchased Hyundais from Petch before, as soon as I saw the Kona, I was straight back. Mike Jordinson, as with previous purchases, looked after my every need. So, once again I'm the proud owner of Hyundai's newest car, and...

Nicholas Cooke

Posted 3 months ago

Overall Rating

We recently went to look at purchasing a new car and visited SG Petch in Darlington. We were greeted by a lovely young man, Shaun Harker, who was very polite, friendly and professional. He talked to us about various cars,...

Christopher Riddle

Posted 3 months ago

Overall Rating

I could not fault the service I received, and enjoyed buying my new car.

Barbara Simpson

Posted 4 months ago

Overall Rating

As usual always very professional and helpful and Mr Alan Reid always makes things go smoothly

Nigel Bendle

Posted 4 months ago

Overall Rating

The sales executive, Mr Steve Kennedy was totally professional in all his efforts in finding the car to fit my needs which resulted in my purchase of an Hyundai i10.

Winifred Retallick

Posted 5 months ago

Overall Rating

Friendly Helpful assistance from the moment one walked through the front door of the showroom

Anonymous

Posted 5 months ago

Overall Rating

Excellent customer service. Nothing was too much trouble. Recommend the team highly

Kylie Smith

Posted 5 months ago

Overall Rating

Excellent service

Susan

Posted 6 months ago

Overall Rating

sales staff could not of been more helpfull kept up to date on delivery and handover

Tom Bell

Posted 6 months ago

Overall Rating

by supplying my new car quickly and with a minimum of fuss

David Place

Posted 6 months ago

Overall Rating

Excellent customer service from Andy. Thank you very much

Andrew Dixon

Posted 6 months ago

Overall Rating

The car with the new version of gleeful shine also they filed the tank up too my deligh.

John Wheater

Posted 6 months ago

Overall Rating

Recently bought a car from petch Darlington. Couldn't be happier with the car or the service I received from Steve Kennedy. He went through everything thoroughly before I pulled away with my purchased car. Very easy purchase ! ...

Carol Perry

Posted 7 months ago

Overall Rating

Were helpful when I bought both of my cars and needed assistant in some paper work and they helped me with that

Christine Wilson

Posted 7 months ago

Overall Rating

Excellent customer service. Everything explained clearly and all round just a great buying experience

Anonymous

Posted 7 months ago

Overall Rating

Made me feel like an individual. The paperwork was clearly explained how to pay for the car. I received a personal video that my car had arrived at the garage which was lovely.

Sarah Ditchburn

Posted 7 months ago

Overall Rating

great service

Pennie Bowtell

Posted 8 months ago

Overall Rating

Very good service

Anonymous

Posted 8 months ago

Overall Rating

I got just what I was looking for, Ray (Bennett) was extremely helpful. Great service!

Lydia Cartwright

Posted 9 months ago

Overall Rating

They were friendly, utterly professional and explained everything we needed to know about the car we were buying and kept us up to date on date leading to our driving a new car from their forecourt.

Michael Dent

Posted 9 months ago

Overall Rating

Mike was extremely helpful and found the car which suited my wife 100 percent. My wife has had a rough time lately with radiotherapy so just wanted her to have something positive and give her independence. Couldn't speak highly enough...

Graham Wood

Posted 9 months ago

Overall Rating

I was looking for a small city car for my wife and went to SG Petch in Darlington. I was greeted by the saleslady Yvonne who greeted me on arrival and i chose to buy a hyundi ...

Anonymous

Posted 10 months ago

Overall Rating

The whole experience of getting a new car after my original car was written off by a careless lady driver was was first class. From ordering a new car to delivery a week later was superb.

Louise Gordon

Posted 10 months ago

Overall Rating

From beginning to end, the purchase of the car was easy and painless. Mike kept us fully informed of what was happening and his humour was at an appropriate level.

Anonymous

Posted 10 months ago

Overall Rating

The salesman was knowledgeable about the product. He made sure that I understood what was happening as each stage of the sales process. Having bought the car any queries I have had have been answered willingly.

Anonymous

Posted 11 months ago

Overall Rating

They helped with choosing the right car at the right price & added extras (extended warranty etc.). Very friendly and happy to recommend them.

Tracy Edwards

Posted 11 months ago

Overall Rating

The salesman performed well under difficult circumstances due to a completely ridiculous situation. The car that I purchased was bought in and then sold without the correct documentation as the V5 was not available and I only found this...

Anthony Rogers

Posted 11 months ago

Overall Rating

Honesty, transparency and reliabilty

Marise Ragan

Posted 11 months ago

Overall Rating

Very professional and seamless change of vehicles

Michael Robson

Posted 11 months ago

Overall Rating

Very good personal service, efficient and knowledgeable sales staff, prompt attention.

Brian Stevens

Posted 1 year ago

Overall Rating

I was greeted immediately treat with respect and I felt valued as a customer. Very relaxed atmophere and no pressures.

Julie Smith

Posted 1 year ago

Overall Rating

Salesman was very attentive and sent personal videos to me showing me the car and explaining everything I had to do for a smooth hand over.

Wendy Church

Posted 1 year ago

Overall Rating

The service I received was fast and efficient. Ray Bennett was very knowledgeable, honest and made the whole buying experience very pleasant. I have already recommended S G Petch to my friends and family.

Maureen Pearson

Posted 1 year ago

Overall Rating

Although I had a change of staff during my buying period, everything was fully explained to me.

Eileen Simmonds

Posted 1 year ago

Overall Rating

just bought or 2nd car from Petch, sales team good, helpful etc, but to be really honest I was going to go elsewhere as I am not to impressed with the after sales care. Waiting nearly four month for a...

Alan Hodgson

Posted 1 year ago

Overall Rating

Politeness excellent salesmanship

Denis Avery

Posted 1 year ago

Overall Rating

Very welcoming, great service and quick turn around on the purchase of a new car.

Andrea Farlow

Posted 1 year ago

Overall Rating

They looked after me very well

Bryan Thomson

Posted 1 year ago

Overall Rating

Excellent service I knew what car I wanted and never felt pressured into a sale. Simon made everything easy and explained everything to me . Would have been 5 stars but I pointed out there was mould on the seat...

Karen Kelstrup

Posted 1 year ago

Overall Rating

they were very courteous ,helpful and polite. could not have asked for. thank you all the team

Kevin Brennan

Posted 1 year ago

Overall Rating

Excellent customer service, no pressure sales tactics. Felt completely at ease, being a woman customer alone.

Janet Angel

Posted 1 year ago

Overall Rating

My daughter had a good idea of the type of car that her and her partner wanted, your salesman took note and showed them a variety of cars. they eventually chose one, the paperwork was done very quickly, and the car...

Ian Congreve

Posted 1 year ago

Overall Rating

Ray was so helpful not pushy , nothing was a problem for him .

Caroline Musgrave

Posted 1 year ago

Overall Rating

Very good service from all departments involved in the purchase of our new vehicle. 2 years ago we purchased a vehicle from SG Petch and based on that very good experience we decided to return again and experienced the same...

John Humphreys

Posted 1 year ago

Overall Rating

Jack Hodgson was brilliant from start to finish, answered all our questions and advised us on what options we had and no question was too small.

Lynne Carter

Posted 1 year ago

Overall Rating

Excellent explanation of my car deal without being too pushy. Very friendly and caring staff with excellent product knowledge.

Jane Berry

Posted 1 year ago

Overall Rating

Excellent service. Following my test drive of a i10 I was allowed to take one out for the afternoon to get a feel for the car. That was on the Tuesday and I collected my new car on the Thursday!...

Graham Walker

Posted 1 year ago

Overall Rating

Very helpful and polite staff. Non pushy. A pleasure to deal with

Lisa Welford

Posted 1 year ago

Overall Rating

They were efficient and respectful

Christine Wilson

Posted 1 year ago

Overall Rating

We have had good attentive service from Jack whilst ordering the new car and collecting the car. However when we had a problem today with a warning light we didn't feel very valued in fact we were treated quite of...

Denise Robinson

Posted 1 year ago

Overall Rating

excellent salesman went the extra mile. have used them before and will again.

Maureen Vickers

Posted 1 year ago

Overall Rating

I wanted a new mobility car, to change from Nissan to Hyundai having previously owned a Hyundai ATOZ. We called in and spoke to Mike Jordinson who put us at ease, made us comfortable. There was no fuss,...

Li-Jade Torode

Posted 1 year ago

Overall Rating

Very fair deal, excellent prompt and polite approach - what more can you want. Never dealt with the Company before - but very happy to recommend ... .......from mr david ripley ..............

David Ripley

Posted 1 year ago

Overall Rating

Reasonably efficient sales process at Darlington. Incomplete service record was eventually completed by service manager after salesman did not call back. Salesman at Middlesbrough seemed rather unfriendly when I did not buy car after test drive, but I was not...

Anonymous

Posted 1 year ago

Overall Rating

This will be the third car I have bought from SG Petch - the service is excellent, I usually need to wait while service or anything else is being dealt with and the staff are thoughtful and always ask if...

Judith Bainbridge

Posted 1 year ago

Overall Rating

good deal on the car, great communications from salesman. full tank of fuel on collection was the icing on the cake.

Tina Webster

Posted 1 year ago

Overall Rating

Everything we asked for was performed to our greatest satisfaction. I would certainly have no qualms about recommending SG Petch to anyone.

Kevin Nelson

Posted 1 year ago

Overall Rating

Knowledgeable, helpful salesman, not pushy. Friendly and efficient advice on finance.

Anonymous

Posted 1 year ago

Overall Rating

I felt very comfortable when purchasing my new car. No high pressure salesman just someone who wanted to help. Had not intended to buy on the day, I was more interested in getting info and having a test drive. However...

Philip Anderson

Posted 1 year ago

Overall Rating

We have used SG Petch before and especially their Hyundai representative Steve Kennedy. He is a mine of information and makes purchasing a new car an excellent experience. This is a local company who excel in personal service, you really...

Christine Smith

Posted 1 year ago

Overall Rating

The sales person at SG Petch Darlington,Jack Hodgson and his colleague the Business Manager, Alan Reed Went out of their way, to make sure my wife and I obtained a satisfactory trade in price and a great deal to...

Stephen Wildmore

Posted 1 year ago

Overall Rating

From start to finish nothing was too much trouble for Steve from Darlington Branch. He was very attentitive to customer needs and details and made the transition very smooth and easy. Would highly recommend

Andrea Mallon

Posted 1 year ago

Overall Rating

Car was delivered on time and ready for us when we arrived for collection

John Perry

Posted 1 year ago

Overall Rating

Very friendly competent service from garage personnel

Judith Dack

Posted 1 year ago

Overall Rating

The staff were helpful and polite. They were not pushy like some sales people and the main thing I liked was the fact that I was involved in the conversation not just my husband a thing I have found in...

Gillian Stephens

Posted 1 year ago

Overall Rating

Extremely helpful and friendly staff. No pressure was put on us to buy the car. Very good service from all depts. well done SG Petch !!!

Melvyn Horner

Posted 1 year ago

Overall Rating

excellent, smiling staff with knowledge of their products to back their happy appearance.The staff I met had tidy clothes and smart clean footwear, a sign of attention to detail that's what this customer wants the little things matter....

Valerie Coe

Posted 1 year ago

Overall Rating

Efficient and accommodating. Provided several options for the type of car that we were looking for in terms of model, new cars and demonstrator/almost new. Purchase arrangements well explained.

John Warburton

Posted 1 year ago

Overall Rating

They gave us a decent trade in price for our car. They allowed us to drive different types of vehicle, no pressure in favour of one model or another, it was our choice.

Eric Cope

Posted 1 year ago

Overall Rating

I was very satisfied with my car purchase. The sails man mr.Elijah Watson was extremely professional and helpful, he came across as a nice guy. This is the 2nd car I have bought from Petch and certainly have No complaints. I...

Richard Croft-Hill

Posted 1 year ago

Overall Rating

We dealt with a charming and personable young man who went out of his way to ensure we would be happy buying from SG Petch

Briony Powton

Posted 1 year ago

Overall Rating

The service from Jess and hand over were excellent - would definitely recommend SG Petch to friends and family

Gavin Belton

Posted 1 year ago

Overall Rating

I would highly recommend S G Petch after receiving excellent customer care and after care. This was our first experience in choosing a car through the mobility scheme. The mobility salesman was so knowledgeable and took...

Geoffrey Schollick

Posted 1 year ago

Overall Rating

Very friendly and helpful. Process was very easy and smooth. Will use them again next time

Richard Connolly-Francis

Posted 1 year ago

Overall Rating

Excellent service, worked hard to find us a great car for our budget which exceeded expectations.

Darren Rutherford

Posted 1 year ago

Overall Rating

ITS JUST AS I WANTED. QUICK,EASY TO PARK,SLICK GEAR CHANGE LOSES A STAR OVER VERY SHARP BRAKES BUT THEN THE OLD CAR WAS CLAPPED

John Dodgson

Posted 1 year ago

Overall Rating

Got my new motility car from S.G Petch Hyundai on 24th June. The changover from my old car was very easy relaxed and hassle free. I delt with Mike Jordinson who was very efficient . professional helpful and polite. The...

Julie Welsh

Posted 1 year ago

Overall Rating

Had a fab experience, Elijah was very friendly and enthusiastic in all aspects of his Job. Thank you for helping me at this difficult time and getting me something on the lines I was used to driving.

Kerrie Davison

Posted 1 year ago

Overall Rating

the young man Elijah Watson and other of his colleagues shouldn't have been more helpful..Many thanks for great service and all done with a smile and lots of positive and friendly treatment...

Tessa Galloway

Posted 1 year ago

Overall Rating

Very good customer service, friendly and helpful.

Marie Longhorn

Posted 1 year ago

Overall Rating

Well up to the SG Petch Standard

Anthony Young

Posted 1 year ago

Overall Rating

We went to get our first motability car for our young son, the salesman was friendly, knowledgeable and very helpful. We were kept informed and involved throughout the whole process and it all went very smoothly. We will come back...

Robert Bayles

Posted 1 year ago

Overall Rating

Sale was efficient and friendly

Michelle Anderson

Posted 1 year ago

Overall Rating

Very good, non-pushy sales. Lovely showroom. We felt listened to, looked after and felt we were able to reach a good price on a used car. The car was serviced and prepared really well. I had an after sales query...

Chris Vale

Posted 1 year ago

Overall Rating

Winning someones trust is vital, S G Petch has achieved that in my opinion

Raymond Tron

Posted 1 year ago

Overall Rating

We were very happy with the way we helped by our salesman and all the other were very pleasant no complaints up to now hope this continues,

Eric Coatsworth

Posted 1 year ago

Overall Rating

great service from a great team, nothing was too much trouble, all queries answered any concerns dealt with and no quibble. once we had chosen our vehicle we were given the best advice on engine size for our needs...

Tom Johnson

Posted 1 year ago

Overall Rating

Went to view a number of vehicles wishing to up date what I had. Was given some good advice and a good deal so decided to buy a new vehicle. Was not disappointed and went away from the show room...

Lena Lofthouse

Posted 2 years ago

Overall Rating

Steve Kennedy was very helpful throughout the sales process. Kept us informed, on a regular basis, of the delay in the delivery of our new Tucson Handover, very professional, he knew all the cars "bells and whistles" and spent time explaining...

Lloyd Phoenix

Posted 2 years ago

Overall Rating

A very pleasant experience in what can be a very harrowing time (buying a car). The first salesman talked the sales pitch, didn't offer a test drive, didn't bother to follow up and caused my wife and I to look more...

Colin Yates

Posted 2 years ago

Overall Rating

We were invited to go to a special promotional weekend of 'special offers'. My first impression when we arrived was disappointing as although I had explained what we would be interested in the sales staff didn't seem to have been given...

Beatrice Langley

Posted 2 years ago

Overall Rating

Salesman was helpful but not pushy, good deal on car with warranty and servicing, which was exactly what I was after.

Michele McGuire

Posted 2 years ago

Overall Rating

Mike, the salesman was helpful and interested in what we wanted. Gave us all the info we needed but wasn't pushy and left us to make our own decisions.

Kathleen Rose

Posted 2 years ago

Overall Rating

We had excellent customer service,all staff very friendly and helpful.

Stacey Dawn Spindley

Posted 2 years ago

Overall Rating

Kevin from SGPetch near Darlington was very helpful, and made the process of buying a car very easy and stress free. He was able to ensure that I got the best deal possible, and handled everything very professionally throughout the purchase. I...

Emily Churlish

Posted 2 years ago