
Welcome to SG Petch Mazda in Durham
Welcome to SG Petch Mazda in Durham. We sell new and used Mazda cars, Mazda parts and accessories and offer full service facilities for your Mazda car
Customer Reviews
Overall RatingExcellent service once more from SG Petch. Roger Crozier needs special call out for keeping me well informed throughout the whole process. His service is the reason I come back to SG Petch for my vehicles.
Paul LatimerPosted 6 days ago
Overall RatingVery happy with the staff, especially Alan from sales, Derrick and Lee, but the whole team is great, very friendly and helpful. They are one of the main reasons we bought a second Mazda. Would definitely recommend SG Petch Durham! Very...
Laura MoldovanPosted 1 month ago
Overall RatingExcellent dealership couldn't be happier with my purchase and Alan was an amazing sales person from start to finish.
AnonymousPosted 2 months ago
Overall RatingExcellent salesman. Treat with respect. This is my fifth Mazda so they must be doing something right
Colin NicholsonPosted 2 months ago
Overall RatingA very comfortable, easy purchase with no hassle and complete satisfaction.
Victor DemainPosted 3 months ago
Overall RatingS.G.Petch are Ahead Of All The Rest When Buying A Car, They Really Are The Best For Service With A Smile And Staff That Go The Extra Mile For Cars With Star Appeal And Zest Visit S.G. Petch I could not speak highly enough of S.G....
Dorothy McQuillanPosted 3 months ago
Overall RatingFriendly and helpful staff
Ian CraggsPosted 3 months ago
Overall RatingGood effiecent service
Richard HardyPosted 3 months ago
Overall RatingOn the 1st March 2022, We picked up our new Mazda 2 from SG Petch Durham. This is my eleventh Mazda and by far the best. Automatic, Self charging Hybrid….Brilliant drive. But more importantly was the service received by Alan Copeland….I...
John WhitePosted 3 months ago
Overall RatingQuality personnel service
Richard MartinPosted 3 months ago
Overall RatingMy wife and I are very happy with the Mazda 2 we bought (hers) and the service and deal fitted in with our budget and I only wish I bought my car from them a month earlier. I'm not allowed...
Ian JamesonPosted 3 months ago
Overall RatingFantastic service, sold and bought a new mazda and can't fault the staff at all. Great team and all queries dealt with very quickly. Roger especially has made this process a delight.
Adrianne WallacePosted 4 months ago
Overall RatingThe purchase of my new car was handled very professionally throughout from first enquiry to final pick-up. Any query was addressed fully and calls were always returned and/or emails answered.
Gary NicholsonPosted 4 months ago
Overall Ratinggood reputable firm
AnonymousPosted 5 months ago
Overall RatingRoger was very helpfully and the purchase of the car went very smoothly. If when I identified an issue after living up the car the service desk sorted out the repair within days.
Andrew InglisPosted 5 months ago
Overall RatingPurchased my first car just before the festive period. From start to finish, I couldn't have asked for a better experience. The service was exceptional and the whole process was made easy by Alan.
AnonymousPosted 5 months ago
Overall RatingExcellent service , there was no pressure to buy the car .And Roger Crozier was very helpful and with a professional attitude .
Anne LiddlePosted 7 months ago
Overall RatingVery good and friendly service.
AnonymousPosted 7 months ago
Overall RatingExcellent service good advice and brilliant follow up
Edward WaltonPosted 7 months ago
Overall RatingExcellent service and care. Worked very hard to secure our business. We are so pleased with car.
John GoatmanPosted 8 months ago
Overall RatingBrilliant from start to finish, couldn't be happier with the service provided
AnonymousPosted 8 months ago
Overall RatingVery professional and friendly, Mathew friendly and spent time discussing and answering any questions I had.
Frederick ButtonPosted 9 months ago
Overall RatingWas very pleased with how everything was handled through the recent change over of my new car especially the helpfulness of Alan.
Linda MercerPosted 9 months ago
Overall RatingExcel service with quick sale and exchange. Will be back when next one due!
AnonymousPosted 9 months ago
Overall RatingSg petch in Durham just got out sixth car from them Alan salesman always gets us a excellent deal very friendly and relaxed .
Jean HaggartPosted 9 months ago
Overall RatingGreat service as always
John SutheranPosted 9 months ago
Overall RatingOUR SALES MAN ALAN WAS BRILLIANT, FULL OF KNOWLEDGE, HAD PATIENCE AND HAD A BRILLIANT PERSONALITY. HE HELPED DEFINITLEY TO EASE ANY WORRIES OR CONCERNS AND GAVE AN EXCELLENT EXPERIENCE. THANKS ALAN MIKE AND LISA
Michael WilliamsPosted 9 months ago
Overall RatingExtremely pleasant experience buying my new car from SG Petch. I was quoted the best price, by far, to exchange my old car for a brand new Mazda CX5.
Peter LeaverPosted 11 months ago
Overall RatingI have to say I was very satisfied with all aspects of my experience when purchasing my Mazda2 and this was entirely due to the professionalism of the salesman, Alan Copeland, who fully explained everything in connection with the purchase...
Alan TurfreyPosted 11 months ago
Overall RatingBasically, everything went really well with our purchase of the MX5. Roger was very approachable, friendly, helpful, informative and not at all "pushy." In fairness it was a very easy sale, as it was exactly the car we...
Robert EdwardsPosted 1 year ago
Overall RatingExcellent friendly service from Alan, very very pleased with our new Mazda CX 30. A good deal offered straight away, so no need for messing about.
Clive WeakePosted 1 year ago
Overall RatingMy first stop for my new cars, always get a great deal. My personal salesman Roger was very professional and nothing was a bother to him, the purchase of my new car went through quickly and to my satisfaction.
Brian DonnisonPosted 1 year ago
Overall RatingGreat service very pleasant sales team
Paul ValentinePosted 1 year ago
Overall RatingI enjoy a very strong feeling of loyalty to SG Petch. It results from receiving the benefit of expert opinion on the choice of car and the care and customer support which has been demonstrated during several years of...
John KirtonPosted 1 year ago
Overall RatingI recently bought a new car from Petch and found the service both professional and knowledgable. The information was concise and friendly. My car was delivered in the stated time frame without any fuss and in line with the Covid...
Geraldine YatesPosted 1 year ago
Overall RatingExcellent service - helpful, friendly, knowledgeable.
AnonymousPosted 1 year ago
Overall RatingDue to the current covid situation not the preferred hand over, but Roger did the best he could under the circumstances and hope to see him in 3 years time all being well.
Anthony EmmersonPosted 1 year ago
Overall RatingDue to the current lockdown it is a different experience purchasing a new car but the Mazda sales team make every effort to ease you through the buying and collection process.
Clifford RoutledgePosted 1 year ago
Overall RatingExcellent service even with covid restrictions in place.
Ronald ConnollyPosted 1 year ago
Overall RatingWe dealt with Matthew in the Seat department and he is an absolute diamond. 100% would recommend SG Petch just based on our dealings with him. Hes a top guy and is also incredibly handsome.
Jonathan WadePosted 1 year ago
Overall RatingJust bought my second new car from S G Perch Durham, on both occasions the sale's staff have been spot on, down to earth, helpful and definitely not pushy. Many thanks to Derrick for making things go as smoothly...
Gary TyersPosted 1 year ago
Overall RatingWas offered £1000.00 more for my car than Renault dealer.I tried a used car but it was not for us.Emma looked into another car for us and took a lot of time, she picked another car with the same...
Colin MarleyPosted 1 year ago
Overall RatingProbably the best garage I've ever dealt with. Disappointed with the car itself due to quite major faults cropping up in the early stages of ownership, however, Emma and the team are very professional, helpful and always do the right...
Sam Walling McloughlinPosted 1 year ago
Overall RatingRecently picked up my new (used) car, which was in outstanding condition. The whole purchase process was proffesional and relaxed with very a knowledgeable sales team. The whole experience was enjoyable, which is not always the case with some garages....
Paul RichardsonPosted 1 year ago
Overall RatingExcellent customer service from start to finish with very helpful & professional staff Alan Copeland was very knowledgeable & helpful. I cannot fault my experience & I love my new car. Well done S G Petch you have a...
AnonymousPosted 1 year ago
Overall RatingGreat service from Alan
AnonymousPosted 1 year ago
Overall RatingVery helpful and helped enormously getting me exactly the second hand car I wanted. Thanks to Alan.
Desiree UnsworthPosted 1 year ago
Overall RatingAlan, the salesman, was helpful and friendly without being in the slightest bit pushy. He arranged test drives in the vehicles we requested. Bearing in mind we were in the middle of the Covid19 restrictions the hospitality area was a little...
David FultonPosted 1 year ago
Overall RatingThe sales advisor told us everything we wanted to know and more in an unpressurised environment and I test drove 2 cars and settled on the second one. The trade in was uncomplicated and reasonably priced and I would recommend...
Carmel GuyPosted 1 year ago
Overall RatingDespite the unforseen delays to receiving my car, the service I received was superb.
Gillian PattersonPosted 1 year ago
Overall RatingOnly issue to mention was limited stock available. Sales team were good no complaints
John HewitsonPosted 1 year ago
Overall RatingVery good service and very friendly staff
Ken HopePosted 1 year ago
Overall RatingEverything explained in simple terms....no sales pressure.
John CarneyPosted 1 year ago
Overall RatingWe have used SG Petch before and as such, knew that we would receive excellent service. Roger couldn’t be more helpful. He found us the right car and organised a very good deal. We’re very happy.
Judith SimpsonPosted 1 year ago
Overall RatingExcellent and very professional sales person Roger Crozier he did everything he could for us, as we were heading to EMG in Cambridge where we bought are last car, it saved us a long journey and very pleased with the...
John JenningsPosted 1 year ago
Overall RatingExchanged my 2017 Mazda 2 for a brand new 2020 model. Went to the Durham showroom for fact and figures and couldn't have received better treatment. Roger Crozier was attentive to my needs and supplied all the information without any...
Christina ThompsonPosted 1 year ago
Overall RatingWe decided to change our car just as lockdown was approaching; the deal was completed and car ordered. Roger was very knowledgeable and allowed us as much time as we needed to make our decision. Due to lockdown we had...
AnonymousPosted 1 year ago
Overall RatingI would definitely recommend this dealership when l recently bought a car just after the showrooms reopened. It was easy arranging a part exchange deal over the phone with Neil Coates, no hard sell and the price agreed was fair...
Tony AdamsPosted 2 years ago
Overall RatingNeil took care of all matters under the current restrictions, nothing was too much trouble. Would use SG Petch again in the future.
AnonymousPosted 2 years ago
Overall RatingGreat customer service. Salesman Roger was excellent
Timothy KirkbridePosted 2 years ago
Overall RatingVery friendly, understanding requests and customer budget to get the right car at the right price that suits both parties. Good communication and helpful.
Stephen WhitePosted 2 years ago
Overall RatingMy second mazda from sg petch very friendly, helpful and professional company wouldn't go anywhere else.
Joan HetheringtonPosted 2 years ago
Overall RatingThis is our 3rd Mazda purchased from SG Petch , cannot fault the service we have had especially from Alan Copeland , any problems are quickly resolved & the vehicle is fab
John TattersPosted 2 years ago
Overall RatingThis is my second new CX-5 car from SG Petch in Durham. Very happy with salesman Alan Copeland's attention during the whole process on both occasions - I like his straight-talking no-nonsense approach. The car was delivered on time and...
Eric SkipseyPosted 2 years ago
Overall RatingWe have used S G Petch for our last 3 cars and on each occasion the staff (all different) have been very helpful and professional and the experience has been relatively enjoyable.
Patricia EvansPosted 2 years ago
Overall RatingBuying a car is not my favorite thing to do but overall it was a pretty good experience.
Stephen MundellPosted 2 years ago
Overall RatingVery professional company and staff,with special mention of Alan C. at Durham,who dealt with our initial enquiries and consequent purchase of a Mazda 3 with patience and honesty.This was our third successive vehicle bought from SG Petch and we have...
James NixonPosted 2 years ago
Overall RatingRoger was very personable and helped to make the whole buying experience very enjoyable. Car purchased was a nearly new Mazda CX-5 plate no NX19 DJD
Martin GreenwoodPosted 2 years ago
Overall RatingFrom the very first phone call enquiry for a test drive through to driving away in our new Mazda it was a smooth, friendly and professional process. Alan Copeland the sales person was very personable, informative and a pleasure to...
DurhamPosted 2 years ago
Overall RatingSales service by Roger Crozier was very good and I am very pleased with the car.
DurhamPosted 2 years ago
Overall RatingAlan was very polite and friendly, not too pushy when we wanted to think about buying the car.
Ailsa SaundersPosted 2 years ago
Overall RatingGreat service from the full team, Sales, Accounts & Service. Went to look at the CX3, test drive setup as requested, excellent service during the purchase of the car & again when picking up. SatNav needed resetting after installing ApplePlay, excellent service...
Clive MaughanPosted 2 years ago
Overall RatingGreat customer service, would definitely recommend. Ray was fab he answered all of our silly questions - very helpful and much appreciated.
Kimberley SutherlandPosted 2 years ago
Overall RatingRay was fantastic. Great guy all round considering when I walked in I had no clue what I wanted. Nearly 4 weeks in and I'm loving my new car and so grateful to him for helping get where I needed...
Laura HunterPosted 2 years ago
Overall RatingFantastic customer service from all involved with the purchase of my new car.
Gary MoanPosted 2 years ago
Overall RatingQuick, easy transaction. No pressure!
Robert KnoxPosted 2 years ago
Overall RatingExcellent professional service knowledgeable staff a real pleasure to deal with ,
John ScanlonPosted 2 years ago
Overall RatingThe Service was faultless, from the moment we walked into the showroom, right through to picking up the car. I must mention Alan Copeland at the Durham branch, who was polite, understanding, knowledgeable, throughout. Even the aftercare, he gave us a...
John WhitePosted 2 years ago
Overall RatingGreat service. Victoria was very helpful.
Tibor FarkasPosted 2 years ago
Overall RatingGood customer service
AnonymousPosted 2 years ago
Overall RatingAlan Copeland was a lovely salesman and could not do enough for us. Even though we had a slight problem with the manager ordering us the wrong colour car, it was quickly rectified and we are getting used to...
AnonymousPosted 2 years ago
Overall RatingVery good service. Customers are well looked after
Robert SephtonPosted 2 years ago
Overall RatingExcellent experience all round which was made even better when my new car was delivered 1 week before the estimated date. Many thanks to Roger at Mazda Durham was happy to accommodate to my unusual requests!
AnonymousPosted 2 years ago
Overall RatingFantastic experience at SG Petch. Roger, the sales person was friendly, knowledgeable and helpful without being pushy. The car is everything I was looking for and more. Would definitely recommend.
Kelly OliverPosted 2 years ago
Overall RatingIf you are looking for some wheels with real appeal Go to S.G. Petch, Durham, for a very good deal They will get you on the road in a real good car And the salesman there are truly stars
Dorothy McQuillanPosted 2 years ago
Overall RatingExcellent service during new vehicle purchase.
Gerard GallagherPosted 2 years ago
Overall RatingFantastic customer service, Alan and Dave could not have been more helpful.
Brian WilkinsonPosted 2 years ago
Overall RatingFrom start to finish these are the most helpful garage I have been to
Thomas PescodPosted 2 years ago
Overall RatingVery welcoming and helpful. I am totally satisfied with my new car and the service I have received. Victoria Dine has been very good and everyone I have dealt with, Lee for example in the service dept have been great....
Victoria HicksonPosted 2 years ago
Overall RatingGgeat service I recommend, thank you.
Damian SygitowiczPosted 2 years ago
Overall RatingAbsolutely amazing service from Alan Copeland from start to finish. Cannot thank this man enough for how helpful he was and making my experience stress free. Would highly recommend.
Jill CarrPosted 2 years ago
Overall RatingVery welcoming, professional and not pushy. Sales executive lady was extremely patient and helpful explaining things to my wife and myself.
Malcolm HaddickPosted 2 years ago
Overall RatingRobert was polite and most helpful.
Alexander McleodPosted 2 years ago
Overall RatingEnjoyed walking around your show room and forecourt very impressed with the various makes of cars. The sales team were not overpowering and were informative with all aspects of enquiries. Eventually I settled for a Mazda CX 3. Enjoyed the...
Hugh BrownPosted 2 years ago
Overall Ratinggood service by sales person which was let down by the lack of interest while she was on holiday.
AnonymousPosted 2 years ago
Overall RatingAlan Copeland was an excellent salesman
Jacob OrrissPosted 2 years ago
Overall RatingTaken delivery of new Madza2 car.Roger the salesman was very helpful and made sure everything went very smoothly.Very happy with car and total buying experience and would not hesitate in dealing with them.
Lynda UsherPosted 2 years ago
Overall RatingSales staff knowledgeable and very helpful. Would use them again.
AnonymousPosted 3 years ago
Overall RatingExcellent service from SG Petch Mazda and we love our new car!
Victor DemainPosted 3 years ago
Overall RatingI have returned to SG Petch for my vehicle for the past 9 years and the service and aftercare have been excellent. Chris ensures that we are always well informed of the suitability of the vehicle for our family's...
Daniel DavisonPosted 3 years ago
Overall RatingFrom our first visit & test drive to picking up the car all staff were very helpful & friendly. Alan is extremely knowledgeable, and made the process so smooth.
David LittlePosted 3 years ago
Overall RatingAlan was amazing sorted everything out and made buying the car so quick and simple. Thankyou guys for everything my car is amazing and so were you guys thankyou.
Max AldredPosted 3 years ago
Overall RatingWe are extremely happy with the service we received from Alan at the Durham garage.
AnonymousPosted 3 years ago
Overall RatingExcellent service from start to finish
Charles CowanPosted 3 years ago
Overall RatingGreat service happy to help kept me informed all through transaction
Hannah BannisterPosted 3 years ago
Overall RatingGood customer satisfaction at the time of purchase although the car had not been cleaned as there was a covering on grime on the outside.
Jeffrey IngramPosted 3 years ago
Overall RatingGood sales staff, too much information in the form of paperwork and then sending the same paperwork via e-mail and the show room is intolerable to sit in, in full sun trying to sign paperwork - so uncomfortable!!
AnonymousPosted 3 years ago
Overall RatingExcellent Sales Team who ensure a professional, courteous and friendly experience.
Clifford RoutledgePosted 3 years ago
Overall RatingI received excellent service from Alan, who was honest, concise, professional and friendly. I would recommend this garage to other customers. Well-worth travelling a 400 mile round trip for my new Mazda.
Lorraine AshleyPosted 3 years ago
Overall RatingMy experience when dealing with the Mazda staff at SG Pecth far exceeded my expectations. They could not do enough in helping me to buy a new car, guiding me each step of the way. Excellent customer service from...
Judith ShawPosted 3 years ago
Overall RatingExcellent service from Roger Crozier of SG Petch Durham. We are very pleased with our MX5
Frank LiddellPosted 3 years ago
Overall RatingWe have always been very satisfied with advice and service provided at SG Petch Durham. The sales staff have always been very professional and helpful and we would certainly recommend their approach to selling cars.
Margaret SouthworthPosted 3 years ago
Overall RatingAnother new car, same great service
AnonymousPosted 3 years ago
Overall RatingNo hassle amazing service from start to finish Alan Copeland was very helpful
Jean HaggartPosted 3 years ago
Overall RatingAmazing service with Lewis from start to finish, 100% recommend him at SG Petch (Durham branch).
Desmond LeungPosted 3 years ago
Overall RatingI have put my trust into SG Petch for a few years, in fact after counting we have bought 17 cars (Mazda & Seat) in the last 12 years between 4. This tells a lot about the standard and value....
Andrew HarkerPosted 3 years ago
Overall RatingI recently bought a brand new Mazda CX-5 from the Durham branch of SG Petch and had excellent service from start to finish. My sales advisor Victoria was very friendly, helpful and patient with me when I had additional questions...
AnonymousPosted 3 years ago
Overall RatingAmazing sales service, the two people taking care of me were excellent also a very good after sales service. Just perfect. Many thanks
Francis JohnsonPosted 3 years ago
Overall RatingExcellent customer service and attention to the customer needs provided. Everything about the car and service plan was explained in great detail which made the whole purchase easy and enjoyable.
Paul ArthurPosted 3 years ago
Overall RatingWhen looking for a new car we visited numerous dealerships in the Durham city area. There were two that gave us the best service and S.G. Petch was one. The Mazda sales person was welcoming (and not pushy), was able...
AnonymousPosted 3 years ago
Overall RatingAll staff were very friendly and helpful and answered all my questions
Stephen PurvisPosted 3 years ago
Overall RatingFirst class service
Graeme StobbartPosted 3 years ago
Overall RatingI recently bought a Mazda 3 from SG Petch Durham, the service was excellent, friendly, and not at all pushy. Particular thanks to Victoria Dine who was really professional, giving us a personal service in our purchase.
AnonymousPosted 3 years ago
Overall RatingThis is the second car I’ve purchased from SG Petch and I am very happy not just with the car but with the great service I received especially from Alan.
Anna OPosted 3 years ago
Overall RatingExcellent service slight hiccup with first vehicle but it was resolved very quickly no hassle. Alan the salesman was good to deal with not pushy vey helpful explained everything well Would recommend the Durham branch
Carole SheekeyPosted 3 years ago
Overall RatingSalesman Ray Yates was very easy to deal with. The car i purchased was very well presented on collection. Pleased with SG Petch and would recommend them.
AnonymousPosted 3 years ago
Overall RatingVery easy transaction with all points simply explained. Would buy again. Thanks to Ray Yates.
ANDREW SPENCERPosted 3 years ago
Overall RatingVictoria was excellent, big thankyou!
Valerie ScowenPosted 3 years ago
Overall RatingOnce contact had been established with the dealership, the experience was overwhelmingly positive from start to finish. The staff were professional and friendly, worked hard to meet my requirements, provided comprehensive information at every stage and delivered what they said...
Kenneth HazelwoodPosted 3 years ago
Overall RatingAfter 3 or 4 thoroughly disappointing interactions with various dealerships and individual car sales people - what had started out as an exciting pleasant experience, quickly nose-dived into almost torment dealing with utter dimwits intent on TRYING to pull the...
AnonymousPosted 3 years ago
Overall RatingVery helpful and good service
AnonymousPosted 3 years ago
Overall RatingHad a fabulous experience buying my new Mazda 2 with Victoria and Derek at SGpetch Durham - great deal lovely hospitality and follow - up - would recommend
AnonymousPosted 3 years ago
Overall RatingThe sales team at Mazda Durham are professional and helpful, and most importantly willing to do a good deal that suits both sides.
AnonymousPosted 3 years ago
Overall RatingWe are very pleased with the service we received at Belmont SG Petch.Victoria was very helpful and very efficient .We are very pleased with our new car.
Geoffrey BellPosted 3 years ago
Overall RatingExcellent sales and service personnel That’s why I have recently changed my Mazda 3 for my 10th Mazda including 2 Mazda 2200 vans
Robin MiddletonPosted 3 years ago
Overall RatingThank you to Roger at S G Petch for helping the experience of buying a car to be a great one. There was no ‘sales pressure’ which is often the case in many garages. He was friendly, patient and professional...
Janice CainPosted 3 years ago
Overall RatingSo far very pleased with our purchase, no hassle buying and no pressure forced on us.
AnonymousPosted 3 years ago
Overall RatingVery helpful and understanding what I wanted, explained things I didn't understand
Amanda ThompsonPosted 3 years ago
Overall RatingThe staff are warm, friendly and very knowledgeable. I did not feel pressurised to make any specific decisions with the options made to me.
Robert GrahamPosted 4 years ago
Overall RatingExcellent service friendly staff don't push you into buying a car
Caitlyn SkeochPosted 4 years ago
Overall RatingGood sales, good finance deal, made to feel a valued customer. Would have been a higher award but I had to return the car 2 days after I got it to repair a wing mirror.
Lee RoundsPosted 4 years ago
Overall Ratingvery happy
Ian LarnachPosted 4 years ago
Overall RatingEXCELLENT SALESMEN EXCELLENT CUSTOMER SERVICE NOTHING IS TO MUCH TROUBLE
Grace HoughtonPosted 4 years ago
Overall RatingI was well looked after throughout the car buying process. Kept up to date frequently on the progress and everything went smoothly.
Peter SmithPosted 4 years ago
Overall RatingSlick and friendly service
David AustinPosted 4 years ago
Overall RatingFriendly relaxed atmosphere, listened to our requests to make a satisfactory deal.
Anthony EmmersonPosted 4 years ago
Overall RatingExcellent service from Alan Copeland that made the transaction simple and very straight forward.
Thomas HeslopPosted 4 years ago
Overall RatingThe salesman, Alan Copeland, was very professional and friendly and provided a first class service. I would be happy to continue dealing with SG Petch in the future.
Ken HallPosted 4 years ago
Overall RatingGreat service very happy
Elisabeth BrownPosted 4 years ago
Overall RatingGood service and helpful.
Emily AndrewPosted 4 years ago
Overall RatingProvided an excellent bespoke service that put the customer first. Purchased 2 cars from the Mazda garage and both have been excellent, the sales aren’t pushy but are very friendly and accommodating, big shout out to Darren (Daz) who has...
John FaulknerPosted 4 years ago
Overall RatingWe got a great deal and the experience of buying the car was made pleasurable not stressful thanks to Daz who couldn't do enough for us
Ian HowlettPosted 4 years ago
Overall RatingBought several cars from S G Petch, everyone hassle free, Alan Copeland always happy to help, good salesman & friendly to be honest all the Mazda sales are.
Leslie ArmstrongPosted 4 years ago
Overall RatingVery helpful, dealt with in a timely manner. Plesent and easy to get on with.
AnonymousPosted 4 years ago
Overall RatingBuying the car and trading in the old one was trouble free and agreeing a deal was a good experience.
Robert WaltonPosted 4 years ago
Overall RatingAlways good to deal with. Nothing is any trouble to them.
Ken HopePosted 4 years ago
Overall RatingSourced the car that I wanted at a price I was happy with.
David OliverPosted 4 years ago
Overall RatingGreat customer service very friendly staff and nice environment. It would have been nice to have car mats included as there are studs visible to fit them
AnonymousPosted 4 years ago
Overall Ratingvery friendly informative salesperson, with good knowledge of the product. Never pressured into buying car. Left up myself to decide, which I apprecaited
James TaylorPosted 4 years ago
Overall RatingVery helpful, courteous, friendly service given without any pressure. Sales transaction well explained and carried out smoothly as was the hand over of the car.
John BlakeyPosted 4 years ago
Overall RatingNice car & good service from Lewis. He found us a higher spec car for less money after we took too long to decide on the car we were interested in.
James TaylorPosted 4 years ago
Overall RatingGreat service, no pushy sales stuff. Walked in looking for a new Mazda MX5 RF and thats what i got. Even provided the same model as a courtesy car for the brief wait to pick it up. Could not ask...
David PearsPosted 4 years ago
Overall RatingSalesman service, Excellent, no pressure, very helpful efficient, nothing was a problem, everything explained simply no jargon at all! Alan Copeland, Sales Executive secured me a brand-new Mazda 2 Sport Nav Auto within...
Edna WrightPosted 4 years ago
Overall RatingGood service & a good deal
AnonymousPosted 4 years ago
Overall RatingNo pressure from sales team & great after sales care. Nothing too much trouble & took care of changing over number plates etc.
Erika KoltaiPosted 4 years ago
Overall RatingSmooth transaction from start to finish. Recommended
Paul SmithPosted 4 years ago
Overall RatingExcellent experience, we live over 200 miles from Durham so were reliant on the excellent videos from Daz (Darren). Daz always responded as promised, and the presentation of the car on collection was excellent. Thanks!
Robert ThompsonPosted 4 years ago
Overall RatingGot the car i wanted hassle free great set of guys from start to finish every detail explained to me so i understood only had my car a few days and they have been it touch to see if all...
Joan HetheringtonPosted 4 years ago
Overall Ratingservice and care were very good have bought cars from s g petch before allways been very happy thank you
Trevor MilburnPosted 4 years ago
Overall RatingA massive thank you to Colin Hodgson who made the whole car buying experience stress free and who is by far the best car sales person I have dealt with to date. We were really impressed with the level of...
Paul SimpsonPosted 4 years ago
Overall RatingGood deal & good customer service.
AnonymousPosted 4 years ago
Overall RatingSalesman Allen was so helpful and very patient with us, he was brilliant. Only slight issue was the valeting didn't include inner door trims but other than that great service
AnonymousPosted 4 years ago
Overall RatingThis is are 3rd car we have had form SG Petch Masda. We have always dealt with Georgia Harley as we have always had first class service.We have got to know Georgia now and only deal with her as she goes...
Melanie MawsonPosted 4 years ago
Overall RatingFriendly staff and service.
Colin NicholsonPosted 4 years ago
Overall RatingWith great attention to what car I was looking and thoughtful customer service I would not go anywhere else but S.G.Petch, Durham.
Dorothy McQuillanPosted 4 years ago
Overall RatingService and professionalism from Derek and Adam from first entry into the showroom to picking the car up was first rate. Helpful with advice and hitting the timescales promised.
Patricia EvansPosted 4 years ago
Overall RatingFrom start (browsing your website) to finish (pick up) the purchase of our new car took less than 24 hours. All of the personnel we encountered were courteous, efficient, helpful and what we really liked was the fact that...
Helen StobbartPosted 4 years ago
Overall RatingA friendly pleasant approach, very knowledgeable about Mazda.
AnonymousPosted 4 years ago
Overall RatingGood service all round, sensible on price and kept me informed throughout. Darren was my single point of contact for the transaction, he spent a good deal of time ensuring I understood everything about the car and it's controls which...
AnonymousPosted 4 years ago
Overall RatingExcellent service
AnonymousPosted 4 years ago
Overall RatingExcellent salespeople and well kept cars
Susan AndersonPosted 4 years ago
Overall RatingSG Petch Mazda team are amazing, they assisted us every step of the way in reaching a decision on our choice of new car. Thank you.
Clifford RoutledgePosted 4 years ago
Overall RatingJust bought my first car with SG Petch Durham and the process was smooth from start to finish. Daniel, Dave and Derrick were all lovely, really helpful, and no question was too daft for them to answer! I'm very happy...
Erin CarrPosted 4 years ago
Overall RatingDaniel Flaherty, along with the other members of the sales team at the Durham branch, was friendly, professional, helpful, patient & efficient and he was instrumental in both my son & myself each purchasing a new Mazda CX3 AWD Sport....
Ronald BarkerPosted 4 years ago
Overall RatingEverything happened as it was supposed to, the staff were very easy to deal with and more than one person knew about our purchase so it didn't matter who we spoke to. Business was concluded in double quick time.
Tina ElliottPosted 4 years ago
Overall RatingBy finding me the perfect car for our needs.
Susan CraigPosted 4 years ago
Overall RatingAfter a phone call informing us of the launch of the new Mazda 2 Sports model my husband and I paid a visit to the garage. Darren Borland explained everything about the new model without any sales pressure and left...
Christina ThompsonPosted 5 years ago
Overall RatingThe sales staff are amazing. Alan copeland was my salesman and was excellent throughout the whole process including a aftersales issue I had with the windscreen. Derek was also very helpful in sorting me a courtesy car.
AnonymousPosted 5 years ago
Overall Ratingvery helpfull,relaxed approach and understanding our requiremnts
Gurmail KangPosted 5 years ago
Overall RatingGood information, no pressure, genuine staff
Andrew SloanPosted 5 years ago
Overall RatingFrom start to finish buying the car was a pleasure. We weren't 'pounced on' but help, particularly Colin Hodgeson was most helpful
Bernard SnookPosted 5 years ago
Overall RatingI bought a fantastic Mazda2 Sport, 5yrs old with only 23k on the clock. The car was like new. Superb condition when I picked it up, drives like a dream. A big thank you to your salesman Alan Copeland, very...
Alan TromanPosted 5 years ago
Overall RatingExcellent service from Darren as usual. Everyone also very helpful and friendly. Nothing is a trouble.
Jennifer BlackmorePosted 5 years ago
Overall RatingRecently purchased a Mazda 2 long distance. Colin was great - really helpful and made everything simple and straight-forward. Would highly recommend, Very happy with car. THANK YOU!!
Anna DonovanPosted 5 years ago
Overall RatingMade me welcome. Gave me all the information that I needed in order to make a decision.
Frank ChatfieldPosted 5 years ago
Overall RatingLove my used Mazda 2 Sport! Both Daniel and Derek at Durham gave excellent service. Listened and responded to all my requests. Extremely helpful in securing a deal without me feeling pressured.
AnonymousPosted 5 years ago
Overall RatingAlex Head,sold us three of our four Mazda 6 cars. To us he enbodies the spirit of how a quality product should be sold. He is amiable ,knows his product,accurate in his information and keeps you informed. ...
William ArmstrongPosted 5 years ago
Overall RatingGreat sales team, friendly and informative. Made purchasing my new car a pleasant experience and I love the car!!
Carole ScottPosted 5 years ago
Overall RatingGood information about cars and specific features. Good deal with no pressure to purchase. Took onboard our requirements.
Alan TottyPosted 5 years ago
Overall RatingVery professional dealership that listens to its customers, no pressure selling, excellent product knowledge, very helpful and kept me informed from start to finish. All staff at Mazda SG Petch are an absolute pleasure to deal with especially Darren Borland....
Glen MccloyPosted 5 years ago
Overall RatingEfficient fast and friendly service
Anne WallPosted 5 years ago
Overall RatingFrom the test drive to the collection of my new vehicle I was kept informed. It was a smooth and stress free process from beginning to end.
Kirsty WilkinsonPosted 5 years ago
Overall RatingAllan Coupland was very helpful and explained everything fully in a friendly manner
Donald TerryPosted 5 years ago
Overall RatingThey were very helpful in both choosing the vehicle and explaining the finances.
Anna KiddPosted 5 years ago
Overall RatingExcellent service from Chris Dunwell. Told him what I wanted and he came up with the options. Looked after the sale from start to collection and did what he said he would do.
Arthur WhartonPosted 5 years ago
Overall RatingFantastic service, explained everything in full, took time to show us all the gadgets on our new car, great service
Wendy RicePosted 5 years ago
Overall RatingDon't know if happy is the right word but from the initial pros and cons of the various models through to the buying procedure and then to the after - sale consideration - all good
Timothy BevanPosted 5 years ago
Overall RatingI was pleased with the whole sales process. I was able to take a test drive by myself so there was no pressure to buy. Derrick was friendly and knowledgeable. Although there was 6 months left on the mot the...
AnonymousPosted 5 years ago
Overall RatingSalesman we dealt darren (Daz Boland was excellent and so easy to deal with).
Ann LittlePosted 5 years ago
Overall RatingExcellent service from SG Petch Durham from the day I walked in looking at Mazda cars to purchasing my replacement Mazda 2 a few months later. Also thank you to Derrick for his excellent customer service.
Carol NailPosted 5 years ago
Overall RatingNice cars, friendly staff that had good car knowledge. Did not feel pressurised into buying a car. Explained all car functions very well. Bright clean showroom.
Terence McMahonPosted 5 years ago
Overall RatingAlan Copeland sold us the best possible mazda 3 we could have wished for , we got a very good deal
John TattersPosted 5 years ago
Overall RatingVery enjoyable experience from start to finish, the service we received when purchasing our cx 5 was excellent in every aspect and could not be faulted, we were very well looked after by Alan on our three visits to the...
AnonymousPosted 5 years ago
Overall RatingExcellent customer service and helped us choose the right car. Alan attended to all our requirements
AnonymousPosted 5 years ago
Overall Ratinggreat service, car perfect for my needs
AnonymousPosted 5 years ago
Overall RatingAlan was very efficient and organised. He was welcoming and friendly and always made us feel at ease with no pressure. Very good knowledge of Mazda cars. Would definitely recommend.
Kathryn JamesPosted 5 years ago
Overall RatingSalesman very easy to deal with on the day of purchase.
Julie PricePosted 5 years ago
Overall RatingVery helpful staff. Gave me the information I required regarding the purchase of my vehicle.
Denise SalmonPosted 5 years ago
Overall RatingGood, straightforward communication, all my questions answered with the minimum of fuss. Every effort was made to accommodate my wishes, even changing from one manufacturer to another. Communication was always excellent .The whole process was made easy and enjoyable from...
Martin LeakePosted 5 years ago
Overall RatingThe staff at the garage in Durham, are very personable, very easy to chat to, not pushy not sales focussed but customer need focused. They are patient and have an excellent understanding of the cars they are working with. Very...
John CartwrightPosted 5 years ago
Overall Ratingthey offer a very personal touch which is the reason I make a 700 mile round trip to buy a car from them.
Steven WallacePosted 5 years ago
Overall RatingWe bought our car on the Black Friday deal and were delighted with the offer made. We were never put under any pressure and after an unaccompanied test drive we placed an order for a new Mazda 3.
Peter BickfordPosted 5 years ago
Overall RatingGood customer service.
Gareth PhillipsPosted 5 years ago
Overall RatingAll aspects of their service were first class from initially talking through the vehicles I was interested in to final sale.Special mention to Derrick Henderson.
Keith BerryPosted 5 years ago
Overall RatingI knew what I wanted, and at what cost to me, my requirements were met, without any hard sell.
Audrey ThompsonPosted 5 years ago
Overall RatingFriendly. Not pushy.
David AustinPosted 5 years ago
Overall RatingVery profesional, open and customer oriented. We contracted 2 Mazda cars , so this tells everything.
Oana ParkerPosted 5 years ago
Overall RatingExcellent service from all receptionists and was particularly happy with the service provided by Mr Alan Copeland at Durham.
George MartinPosted 5 years ago
Overall RatingI have been a customer for SG Petch since 2005 when I brought my first Mazda. During my time with them, I have had two more cars and all my Mazda servicing and MOT's done there. They have always...
Trevor BaileyPosted 5 years ago
Overall RatingExcellent customer service Derrick Henderson is a credit to the company very professional and helpful
James WedderburnPosted 5 years ago
Overall Ratingvery good service derrick from mazda always so helpful
Jean HaggartPosted 5 years ago
Overall RatingWe felt that the staff went out of their way to help and ensure everything was just as it should be. Special thanks to Alex.
Stewart StonebankPosted 5 years ago
Overall RatingExplained everything comprehensively and in a straightforward way. Staff extremely polite and friendly
Leslie PilchPosted 5 years ago
Overall RatingThis was the fourth Mazda I have purchased since 2008, I have always found the staff to be knowledgeable, helpful and friendly. This has been the case especially over the past two purchases, Alex who sold me a CX5 in...
Gary WalkerPosted 5 years ago
Overall RatingReliable and trustable
AnonymousPosted 5 years ago
Overall RatingOn my intial vist I was really pleased with the way the young lady dealt with my enquiry, also to let me sit in the MX5 outside. On my return to test drive was really pleased, so after thinking about...
George McKitterickPosted 5 years ago
Overall RatingGood deal, good car and friendly service
AnonymousPosted 5 years ago
Overall RatingVery pleased with the service i received especially mathew newall at durham and j coates in darlington friendly helpfull and no preasure ...geat thanks
Paul ThompsonPosted 5 years ago
Overall RatingFriendly helpful knowledgeable sales staff in Mazda department
Yvonne RylePosted 5 years ago
Overall RatingAlan Copeland, first class service all round, excellent, well done.
John WhitePosted 5 years ago
Overall RatingVery attentive on arrival, was able to give full information on purchase of the vehicle including full financial details and vehicle specifications. Offered a chance to test drive a vehicle. Very friendly staff whom I feel are approachable with any...
AnonymousPosted 5 years ago
Overall RatingFriendly professional service. Clean, smart surroundings. Knowledgeable sales staff. Tea, coffee and water offered.
Kevin HarperPosted 5 years ago
Overall RatingExcellent customer service from start to finish. Many thanks to Derrick who made it all so easy. Came from London to collect car . Would do it again next time .
Janet AdamsPosted 5 years ago
Overall RatingAlan Copeland first class.No sales pressure, unlike other garages we have been to in the last couple of months. I have bought of Alan before when he worked at Toyota. I was glad to see a smiley face I...
David SindenPosted 5 years ago
Overall RatingThe service we received was second to none.Georgia was fabulous in all that she did.Very helpful and the buying of the car went very smoothly. Thank you all.Mel & Jim
Melanie MawsonPosted 5 years ago
Overall RatingI was appointed a representative, who dealt with me throughout the "car buying process". Derek was very informative and looked after me very well.
David BoglePosted 5 years ago
Overall RatingVery friendly staff.
Denise RumleyPosted 5 years ago
Overall RatingProfessional, courteous, friendly, informed and informative staff (Alex and Alan) fair deal & I bought the car!
Helen McraePosted 5 years ago
Overall RatingI have always had exceptional service when purchasing a vehicle from S G Petch at the Durham sales room. This time was no exception,as the sales executive Derrick Henderson was so attentive and handled any queries so well, especially his...
Robert DeftyPosted 5 years ago
Overall RatingVery friendly and helpful service from this family dealer. Offered a competitive price for sale and trade in, made the whole experience pleasant and easy. Would buy from these guys again!
Keith BrewinPosted 5 years ago
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