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Welcome to SG Petch Hyundai in Durham

Authorised Hyundai dealer: new cars, approved used, repairs, MOT, service, parts

Hyundai Model Range

IONIQ 5 N
Electric
Available from
£65,000
Latest Offers
Model Range
KONA Electric
Electric
Available from
£34,995
Latest Offers
Hyundai Kona Electric
Model Range
KONA
Petrol
Hybrid
Available from
£26,050
Latest Offers
Hyundai Kona
Model Range
IONIQ 6
Electric
Available from
£47,040
Latest Offers
Model Range
IONIQ 5
Electric
Available from
£43,445
Latest Offers
Hyundai IONIQ 5
Model Range
New TUCSON
Petrol
Plug-in Hybrid
Hybrid
Available from
£32,000
Latest Offers
New Hyundai Tucson
Model Range
NEW i20
Petrol
Available from
£20,880
Latest Offers
Hyundai i20
Model Range
i20 N
Petrol
Available from
£26,565
Latest Offers
Model Range
NEW i10
Petrol
Available from
£15,530
Latest Offers
New Hyundai i10
Model Range
i30 N
Petrol
Available from
£35,165
Latest Offers
Hyundai i30 N
Model Range
i30
Petrol
Available from
£22,710
Latest Offers
Hyundai i30
Model Range
BAYON
Petrol
Available from
£21,580
Latest Offers
Hyundai Bayon
Model Range
SANTA FE
Diesel
Hybrid
Plug-in Hybrid
Available from
£43,255
Latest Offers
Model Range
All-new SANTA FE
Plug-in Hybrid
Hybrid
Available from
£46,495
Latest Offers
Model Range


Customer Reviews

Overall Rating

Always very helpful and patient no matter how many queries are thrown at them.

Derek Elston
Posted 3 weeks ago
Overall Rating

Amazing experience. Knowledgeable, patient, and kind staff members. Nice showroom. I can't fault it. - Natalie

Anonymous
Posted 1 month ago
Overall Rating

Very happy

Stephen Jameson
Posted 1 month ago
Overall Rating

Customer service has been excellent so far. Choosing and ordering my new Motability vehicle with Roger was a breeze. Roger was very helpful, polite and professional throughout the process and nothing was too much trouble. I felt that he...

Alison Dowson
Posted 2 months ago
Overall Rating

Great service by the team at SG Petch, I'm really happy with my vehicle and the service I received.

Ellis Mather
Posted 2 months ago
Overall Rating

Very helpful staff - hassle free car purchase Common sense approach Sarah D was fantastic!

Anonymous
Posted 3 months ago
Overall Rating

Straightforward, honest approach to all aspects of the purchase. Good communications and help.

Alan March
Posted 4 months ago
Overall Rating

I was very happy with the the way Steve the motorbility agent dealt with me all the way through the purchase. Helpful in every way.

Raymond New
Posted 5 months ago
Overall Rating

All good. Great service

Lesley Wade
Posted 6 months ago
Overall Rating

I’ve used SG Petch for 10 years. My new car is possibly the best changeover ever. An excellent offer , quickest documentation organisation ( even with DVLA stuff). So far really pleased with my new Tucson. Thanks to Ray, Derek...

Anonymous
Posted 7 months ago
Overall Rating

Steve and Phil were great Good service good communication

Cher Lonergan
Posted 8 months ago
Overall Rating

Apart from the long wait for my car to be manufactured; the whole transaction was seamless. Many thanks to “Steve” for walking me through the whole process. I had not driven for fourteen years, and never driven an automatic, let...

Jennifer Galt
Posted 10 months ago
Overall Rating

Excellent customer service & love my new car. I have been a loyal customer for over 10years & would not go to any other car dealership now all the staff are very helpful & considerate of their customers needs & have...

Dawne Metcalf
Posted 11 months ago
Overall Rating

The changeover to a new car was made very easy

Maureen Deacon
Posted 11 months ago
Overall Rating

Very happy with the service provided by Ray Yates, no hassle, no big pressure to buy, went out of his way to source the right car for me very quickly 10 out of 10 thanks Ray

Carmel Clarke
Posted 11 months ago
Overall Rating

Staff were very knowledgable and kept in contact with me throughout whole process of my new car. They gave me all information and made process easy. Ray the salesman was really good and knew his stuff.

Sally-Beth Beetham
Posted 1 year ago
Overall Rating

The ease of purchasing our new car was due to the friendlyness and care the sale staff gave us and the hassle free procedure.

Lesley Dyson
Posted 1 year ago
Overall Rating

All the staff are Brilliant.The whole experience was done in a very pleasant manner especially Adam .

Kenneth Harvey
Posted 1 year ago
Overall Rating

A big surprise, we had a phone call from Steve at SG Petch saying that our new Kona had just been delivered via transport lorry. We were initially told that we would have it in July time, but we...

Robert Bush
Posted 1 year ago
Overall Rating

Invariably great sales and service from the staff of Steve Petch. Been a customer since about 1982 and that in itself should testify to the quality of service provided. Happy customer

ETHAN JOYCE
Posted 1 year ago
Overall Rating

Excellent communication and service, thank you!

Anonymous
Posted 1 year ago
Overall Rating

The dealership was extremely helpful in helping with the process of ordering my new Hyundai. Adam also arranged a lone car for us to use because of the delay in the supply of all new vehicles.

Richard Atkinson
Posted 1 year ago
Overall Rating

Staff were very helpful with the process of my vehicle's delivery process and handover

Adam Bracken
Posted 1 year ago
Overall Rating

The staff were friendly and helpful. The delays with the provision of the Motability car were beyond SG Petch's control. On the day of the pick up, the car did not have the expected £20 of fuel added...

Natalie Tolhurst
Posted 1 year ago
Overall Rating

With my husband being in the same trade we know what is expected. Adam is great hence why we keep returning to him.

Kay Coates
Posted 1 year ago
Overall Rating

Can't falter the service always 100% always very easy to get on and answering questions

Joseph Rogerson
Posted 1 year ago
Overall Rating

Faultless experience salesman was very knowledgeable,this is my second car from Sg Petch and hopefully won't be the last.

Janice Rodgers
Posted 1 year ago
Overall Rating

Very pleased with SG Petch.Staff very helpful and attentive but not pushy.Just the right balance.

Anonymous
Posted 1 year ago
Overall Rating

Andy was very welcoming and made use feel comfortable. He went through everything we needed to know about our new car in full detail. We are very satisfied with the service we received. Thank you Andy.

Joanne Boyle
Posted 1 year ago
Overall Rating

It was time for my next Motability car and I contacted SG Petch and made an appointment. I am impressed with my Hyundai I20. It's very comfortable with many extras. The service at Petch was brilliant, Steve Payne was very...

Sylvia Gordon
Posted 1 year ago
Overall Rating

Sg Petch were very helpful when I purchaed my new car. Steve was amazing and made the process very easy.

Jane Brophy
Posted 1 year ago
Overall Rating

I received excellent customer service,while at SG petch we t through everything I needed to know about the car I choose,And went through every part of the mobility scheme with me,and I was more than happy to take delivery of...

Geoffrey Daggett
Posted 1 year ago
Overall Rating

I'm delighted with my new car from SG Petch. This was my third experience, but my first with the Hyundai part of the business. Ray Yates was excellent to deal with; he was really quick to respond to...

Mark Frazer
Posted 1 year ago
Overall Rating

Pleased with the recent purchase of my Ioniq5. Adam was most helpful and efficient during the handover and was able to drive away with a high degree of confidence.

Peter Partington
Posted 1 year ago
Overall Rating

First-class service and always friendly. showroom is always keeped clean and tidy

Alfred Henderson
Posted 1 year ago
Overall Rating

Service given was excellent, everything went as promised, very satisfied customer.

Ronald Henderson
Posted 1 year ago
Overall Rating

The service in the past has always been excellent this time not so much orded a new car in January with a delivery date of May frist contract was a tear message end of April saying delivery was now...

John Cheeseman
Posted 1 year ago
Overall Rating

Was very happy with the salesman Adam Grant we were dealing with he kept us well informed about the car and was very helpful with telling me all about the car.

Mark Walton
Posted 1 year ago
Overall Rating

Very friendly helpful and genuine staff

Rose Tolley
Posted 1 year ago
Overall Rating

Initially I had a couple of issues but they have been dealt with quickly and to my satisfaction. Friendly staff too!

Andrea Santon
Posted 1 year ago
Overall Rating

Really good service and friendly helpful staff

Jamie Percival
Posted 1 year ago
Overall Rating

Very friendly and accomodatying salesman. This is the second Hyundai we have bought from them and I will definitely be going back for a third.

Alan Parker
Posted 2 years ago
Overall Rating

Excellent service. Top Marks to Shannon Condron. Very helpful especially setting everything up and full explanation of new electric car.

Alan Harle
Posted 2 years ago
Overall Rating

All easy and hassle free

Stewart Grainger
Posted 2 years ago
Overall Rating

The amount of the part exchange was excellent and the general treatment by ray was as good as you could expect anywhere so would return if i was thinking about getting another car

Michael Renehan
Posted 2 years ago
Overall Rating

Would highly recommend SG Perch Durham, bought a car for my son earlier in the month, the salesman was brilliant and made the whole experience very enjoyable and hassle free.

Anonymous
Posted 2 years ago
Overall Rating

Excellent service from start to finish well recommend

John Armstrong
Posted 2 years ago
Overall Rating

Very efficient salesman, however I was told the car I was about to buy had only 11,000 miles on the clock, it actually had over 13,000 miles on. Told there would be a full tank of petrol for me but...

Ian Davies
Posted 2 years ago
Overall Rating

Sg Petch County Durham (particularly Roger) was a fabulous experience for my daughter buying her first car. Roger went above and beyond in helping to make this happen and he wasn't a pushy salesman hoping to make a sale...

Emily Cheesey
Posted 2 years ago
Overall Rating

Great service and loving the car .

Kieron Yew
Posted 2 years ago
Overall Rating

Excellent customer service.

Susan Hunt
Posted 2 years ago
Overall Rating

Great customer service, everything explained well a total stress free experience thank you Andy 😊

Joanne Thompson-Dalkin
Posted 2 years ago
Overall Rating

Salesperson very helpful. Car handed over when requested with the minimum of fuss.

Anonymous
Posted 2 years ago
Overall Rating

Emma was incredibly accommodating and made the entire process quick, easy and the least stressful transaction I’ve ever experienced. Very happy with our new car, Emma worked perfectly within our budget.

Robert Scott
Posted 2 years ago
Overall Rating

a great sale price but mistakes were made during the new car handover, theses were fixed but it spoilt the new car experience

Steven Emery
Posted 2 years ago
Overall Rating

2ndcar i have bought from sg petch durham thanks to alan could not do enough for me would recommed this garage to anyone

Anonymous
Posted 2 years ago
Overall Rating

Very happy with our new car Andy the salesman was very welcoming lovely man Highly recommended garage

William Tuttle
Posted 2 years ago
Overall Rating

Bought a Hyundai Tucson after viewing many from other locations dealers, dealt with Adam who put no pressure on us, listened to what we were after and was clear and informative without being pushy at all. We are over the...

Johnathan Anthony
Posted 2 years ago
Overall Rating

I’d definitely recommend SG Petch to everyone the service was fantastic.. very friendly and they always give 120%

Angela Dixon
Posted 2 years ago
Overall Rating

I continue to use this company due to the services offered and helpful informative staff. As a female not being patronised by being asked what colour I want before any other specifications is a positive for a start.

Norma Goff
Posted 2 years ago
Overall Rating

Whole process made easy by Andy Payne who was always available to help & answer queries - no matter what time of day (or evening in one instance). We are really happy with the car which looks great & is...

Barry Hook
Posted 2 years ago
Overall Rating

Absolutely faultless service from Andy from start to finish. Very knowledgeable, friendly and helpful. Made buying this car an absolute breeze. Highly recommended.

Donna Nixon
Posted 2 years ago
Overall Rating

We recently bought our third car from SG Petch, the service was as always friendly and professional with a family business feel.

Steven Chicken
Posted 2 years ago
Overall Rating

Excellent service from start to finish and the salesman I dealt with, Lee, was helpful, polite, friendly and professional throughout. I will definitely deal with SG Petch again.

Daniel Abbott
Posted 2 years ago
Overall Rating

Very helpful sales staff, not at all pushy

Anonymous
Posted 2 years ago
Overall Rating

SG Petch had the exact car I'd been looking for. The sales advisor Adam was so helpful giving me initial advice, right through to making my purchase. I found the general prices at SG Petch very competitive for the type...

Thomas Fletcher
Posted 2 years ago
Overall Rating

I found Emma was a very helpful on buying the car no pressure given and would recommend to Family Friends

Christine Soulsby
Posted 2 years ago
Overall Rating

Love the car but not the sat nav to difficult for older people you need mobile phone with you all the time

Barry Whitfield
Posted 3 years ago
Overall Rating

The usual excellent service I have had these past 5 years

Anonymous
Posted 3 years ago
Overall Rating

In spite of Corvid was happy with the way everything went.

Judith Gilhepsy
Posted 3 years ago
Overall Rating

Brilliant service from choosing to receiving the car

Anonymous
Posted 3 years ago
Overall Rating

Would highly recommend this firm as they made the whole process of buying a new car during lockdown easy and efficiently.

Alan Parker
Posted 3 years ago
Overall Rating

Had a good deal for our new i10 the sales team were really good to work with, can't fault the car really pleased.

Kevin Reed
Posted 3 years ago
Overall Rating

Always excellent service wouldn’t go anywhere else thankyou sg petch for looking after me

Denise Gettins
Posted 3 years ago
Overall Rating

It was hard as we could not test drive.We could not be shown any thing but we have managed

Raymond Bailes
Posted 3 years ago
Overall Rating

First class service from Eric and Emma at the Durham branch. Wouldn't hesitate to use them again, both of them were fantastic

Anonymous
Posted 3 years ago
Overall Rating

A lack of information lead to me not getting the exact spec of car I wanted leaving me feeling disappointed poor communication

Anonymous
Posted 3 years ago
Overall Rating

Adam grant car sales both attentive, considerate and efficient. He does what he promises. Petch carry family owner traditions which is always helpful.

Roy Stabler
Posted 3 years ago
Overall Rating

I always buy cars from them and have done for years, the staff are extremely helpful and very friendly.

Ruth Whitfield
Posted 3 years ago
Overall Rating

Alan at Durham SG Petch was an excellent salesman, He didn't pressurise us at all and was very knowledgable about the car we brought. I would be very pleased and happy to recommend Alan to anyone who was looking for...

George Davies
Posted 3 years ago
Overall Rating

Easily the most straightforward car purchase I have ever made

Lesley Blackie
Posted 3 years ago
Overall Rating

Always had great service from SG petch, bought several new cars over the years, I moved to York two years ago but I still traveled up to Durham to buy a car, think that says it all,

Sharon Black
Posted 3 years ago
Overall Rating

Lovely experience dealing with SG Petch. Made selling and buying a new car simple and enjoyable, thank you.

Shona Lavery
Posted 3 years ago
Overall Rating

Covid 19 restrictions had an impact on my experience, but it was easy to book a test drive of a car I'd seen online, and the salesman even found a pre-registered car, which he retained for me until I got...

Stephen Harrison
Posted 3 years ago
Overall Rating

Painless buying experience. Very professional in their approach

William Archer
Posted 3 years ago
Overall Rating

Adam was excellent even with all the covid restrictions.

Karen Rowell
Posted 3 years ago
Overall Rating

the sale was great no pushiness just kind polite and helpfull

Shannon Ward
Posted 3 years ago
Overall Rating

Adam was a real gent -buying my car was so easy --be back there for my next new car

Derek Turner
Posted 3 years ago
Overall Rating

excellent service, sold a car by Ray who was so efficient friendly and professional, even stayed late to help us after being let down by another dealership.Would definitely reccomend them and would use again for our next car purchase

Adam Miller
Posted 3 years ago
Overall Rating

adam in the Hyundai dealership was very helpful

Roy Mcglen
Posted 3 years ago
Overall Rating

I have now had 4 cars, from 2 different branches, from SG Petch. Each time, the sales staff were very friendly but were not pushy. Purchase was very straight forward with a good part exchange rate for my previous vehicle...

Enid Dalton
Posted 4 years ago
Overall Rating

Always first class service and show room is clean and tidy.

Alfred Henderson
Posted 4 years ago
Overall Rating

Very good service

Margaret Sparks
Posted 4 years ago
Overall Rating

I couldn't fault the service provided in any way. Every aspect of it was first class.

Jim Banks
Posted 4 years ago
Overall Rating

Recently traded in my 05 Hyundai Getz for a 64 Hyundai i20 sport model and I couldn’t fault the service at all! I dealt with Sarah right from the start and she was so helpful all the way from just...

Zoe Fairless
Posted 4 years ago
Overall Rating

We first made contact with Melissa Murray via Email, regarding a low mileage 66 plate Hyundai Santa Fe we had seen on Auto Trader. Melissa was very helpful, and sent us a walk round video of the vehicle...

Jonathan North
Posted 4 years ago
Overall Rating

Received very good advice staff very pleasant and helpful.

Doris Sewell
Posted 4 years ago
Overall Rating

Friendly salesman who gave us time to make our minds up by ourselves. The car was well presented when we collected it.

Anonymous
Posted 4 years ago
Overall Rating

First car purchase from SG Petch but have used both Nissan and Hyundai service department’s for my business lease car needs for 6 years. Located the car I wanted at Darlington dealership and Durham dealership had the car brought to Durham...

Durham
Posted 4 years ago
Overall Rating

We had a very good experience when we came in to part exchange our car for a new one, The member of staff Adam Grant was very friendly courteous and helpful. We traded in a 3 year old Hyundai...

Maureen Cole
Posted 4 years ago
Overall Rating

Very good impression from first meeting with Ray,was very easy to talk with,informative about extras available but never pushy,had a small problem with tyre pressures after a couple of days took car back to durham,saw Ray he took me...

Stephen Atkinson
Posted 4 years ago
Overall Rating

Service was second to none. Great guy, Lewis, met and covered all we needed to know.

Gillian Paterson
Posted 4 years ago
Overall Rating

We went to Petch to buy a pre reg Tuscon,the salesman was very good and made everything go smoothly

Christine Powell
Posted 4 years ago
Overall Rating

Fantastic friendly service. Could not have been more helpful!

Elspeth Thompson
Posted 4 years ago
Overall Rating

Efficient, thoughtful service. I would definitely use them again

Christine Akrill
Posted 4 years ago
Overall Rating

very good service from start to finishand the car was well present

Michael Hughes
Posted 4 years ago
Overall Rating

Excellent service, friendly, helpful staff and love my new car

Lisa McLean
Posted 4 years ago
Overall Rating

Very friendly staff at the Durham showroom

Gary Patrick
Posted 4 years ago
Overall Rating

good service very pleasant salesman Adam Grant helpful polite offered drinks

Keith Watson
Posted 4 years ago
Overall Rating

Everything about the service received is simply first class, from the moment you make the first contact till the end of your business with them. Special mention for the man who always looks after me and my family, Adam Grant,...

Gordon Gibson
Posted 4 years ago
Overall Rating

Went into garage on Tuesday was offered what I thought was an excellent deal picked up my new car up the following Tuesday all sorted. Service excellent. Sales staff excellent one happy customer.

Keith Storey
Posted 4 years ago
Overall Rating

Helpful and friendly staff

David King
Posted 4 years ago
Overall Rating

Needed a change of car. Son came with me as he is in the motor trade. Was looked after by Ray. He gave constructive and impartial advice. No pressure and no sales rubbish. Dare I say an honest car salesman!...

Veronica Howarth
Posted 4 years ago
Overall Rating

Always get a better deal from SG Petch than any of the other franchised dealers in the area.

Joseph Hall
Posted 4 years ago
Overall Rating

Very helpful and listened to my requirements. Form filling was efficiently completed.

Anonymous
Posted 4 years ago
Overall Rating

Service is everything you should expect from a car dealership, but so rarely get. Staff extremely pleasant and prepared to go the extra mile to make sure everything is as it should be. I am now on my...

Peter Elliott
Posted 4 years ago
Overall Rating

excellent customer service from lewis , he was both helpful and friendly , overall a great experience , many thanks

Richard Callan
Posted 4 years ago
Overall Rating

The staff at SG Petch Durham are very helpful and listen attentively to your requirements. Then they go and expedite your request quickly and efficiently. That is the reason that this is my fourth new car with this dealership. ...

Eric
Posted 4 years ago
Overall Rating

Down to earth honest trader. Went to a large chain initially who were disinterested and offered ridiculous trade in. Purchasing my Hyundai Ioniq from Michael was a pleasure, straight forward, easy and honest. I always prefer a family firm and...

John Sammons
Posted 4 years ago
Overall Rating

I have had 3 cars from SG Petch before, benefiting from the Motability Scheme. The 4th car & service/sales has not disappointed. Looking forward to 3 years of hassle free motoring & service in a splendid new car....

Natalie Tolhurst
Posted 4 years ago
Overall Rating

Overall a good experience, salesman (Connor) courteous, did try once to blind us with figures regarding upgrading to a newer car, not pushy. Only problem after buying the car was finding the satnav worked in KPH, had to go online...

Sylvia Briggs
Posted 4 years ago
Overall Rating

I was buying a car from over 100 miles away due to limited availability. That said, everyone I dealt with on the day was unfailingly friendly and helpful, and the car itself was exactly as expected and in excellent condition...

Calum McFarlane
Posted 4 years ago
Overall Rating

A very enjoyable process when purchasing our new car. The staff were very professional and the service throughly was excellent . Thank you.

Stephen Mortimer McGee
Posted 4 years ago
Overall Rating

Very friendly .excellent salesman

William Young
Posted 4 years ago
Overall Rating

very friendly and welcoming explained every thing in detail

Richard Rafferty
Posted 4 years ago
Overall Rating

the staff especially RYAN HILL who i dealt with were brilliant gave me all i needed to know

Kenneth Harvey
Posted 4 years ago
Overall Rating

Sales person very good but after sales is rubbish not helpful at all.would recommend the sales but not the service depth.

Miriam Patterson
Posted 4 years ago
Overall Rating

Good service all round. Sales team were good and didn' t feel pressured into making my decision. Car was ready to pick up when arranged.

Anonymous
Posted 5 years ago
Overall Rating

Excellent service from Connor Burrell at SG Petch, would recommend Connor for his expertise and knowledge of Hyundai cars especially the Hyundai Ioniq. Communication was fantastic and delivery was perfect. My trust in car dealerships has been restored with this outstanding...

Andrew Joyce
Posted 5 years ago
Overall Rating

Been very happy with our dealings with sg petch so much so we are currently in the process of buying one for our sone

Anonymous
Posted 5 years ago
Overall Rating

I was treated with respect and friendliness throughout the purchase procedure. Nothing was a problem and every possible piece of information was given and explained in detail. Every member of staff with whom I was in contact was courteous and extremely...

Anonymous
Posted 5 years ago
Overall Rating

Good service satisfied with all aspects of the sale and staff

Pat Ramshaw
Posted 5 years ago
Overall Rating

I couldn't have wished for any better treatment on my initial experience & purchase of a Hyundai i30N Performance @ SG Petch, Durham. Adam Grant has been such a brilliant representative of the company & always willing to assist in any...

Ryan Wilkinson
Posted 5 years ago
Overall Rating

very very good service from Mr Connor Burrell, I'm very happy with my new car, Thankyou Susan Key(Mrs.)

Susan Key
Posted 5 years ago
Overall Rating

Excellent service from SG Petch, Durham. Buying my new car was an absolute pleasure. Nothing was too much trouble. Will definitely be a returning customer.

Anonymous
Posted 5 years ago
Overall Rating

Been going to S G Petch in Durham for many years the salesman I have always dealt with Adam ,he is very good at his job and will continue to use them when I want to change my car.

George Rennie
Posted 5 years ago
Overall Rating

Excellent service all round. Very happy with our purchase

Anne Dugo
Posted 5 years ago
Overall Rating

Lovely car nice staff

Aimee Matthews
Posted 5 years ago
Overall Rating

Always been satisfied Good customer service

Anonymous
Posted 5 years ago
Overall Rating

Helpful, courteous,detailed and pleasant .

Voilet Moran
Posted 5 years ago
Overall Rating

Thank you to Mr A Copeland who made us welcome to look round your showroom and brought our car from Middlesbrough show room to let us look at it we were so happy with it and of course...

William Ward
Posted 5 years ago
Overall Rating

Very well looked after. Helpful.

Ian Watt
Posted 5 years ago
Overall Rating

Ryan, Roger and Adam from Durham provided excellent service on 8th February 2019. I was made to feel very welcome and they took time to make sure that I was buying the right car

Anonymous
Posted 5 years ago
Overall Rating

Very pleased with the service and help we received. Everything proceeded as we had been told by the salesman.

Robert Remmer
Posted 5 years ago
Overall Rating

Excellent service from knowledgeable sales staff. Very pleased with my new Electric Vehicle and will definitely return to this company for my future servicing and replacements.

Raymond Cooper
Posted 5 years ago
Overall Rating

Very professional and friendly atmosphere

John Clifford
Posted 5 years ago
Overall Rating

Never heard from anyone since picking up my car to check if everything is okay.

Miriam Patterson
Posted 5 years ago
Overall Rating

Excellent, helpful and friendly staff. Thanks to Richard and the team for delivering my sons new car to the house ready for his birthday.

Simon Wilkinson
Posted 5 years ago
Overall Rating

Professional helpful and courteous.

George Hodgson
Posted 5 years ago
Overall Rating

Brilliant service from everyone - especially Connor

Jeanette Sherwood
Posted 5 years ago
Overall Rating

We were delighted with the service we received at S.G. Petch. The sales representative Adam was extremely friendly, knowledgeable and a pleasure to deal with. We found the garage premises to be very pleasant. I would certainly recommend buying a...

Sarah Coley
Posted 5 years ago
Overall Rating

We received great service from Perch. We would particularly mention Connor and Dave for their help as we were allowed a courtesy car while we waited for insurance payment.

Bernard Snook
Posted 5 years ago
Overall Rating

Excellent service, from beginning to end with friendly staff and good value

Hazel Thompson
Posted 5 years ago
Overall Rating

Great service. No pressure from professional sales staff!

Anonymous
Posted 5 years ago
Overall Rating

The service and curtesy was exceptional

Craig Critchley
Posted 5 years ago
Overall Rating

Adam in sales is brilliant

Elliott Keen
Posted 5 years ago
Overall Rating

Excellent customer service. The sales executive Andy Yates was professional and friendly he made the whole process easy and the car was ready for collection at the time agreed on my first visit

Norman Cowan
Posted 5 years ago
Overall Rating

Good, helpful car buying experience with Ryan.

Anonymous
Posted 5 years ago
Overall Rating

excellent service given by connor

Julie Brown
Posted 5 years ago
Overall Rating

I recently bought a new car from Petch and found the help and assistance from Chris, the salesman, to be very good. He obviously knew his stuff and dealt with my wife and I in a friendly and courteous manner,...

Derek Elston
Posted 5 years ago
Overall Rating

Well just to say what amazing service we had at SG Petch, in particular thank you to Connor Burrell.

Andrew Denholm
Posted 5 years ago
Overall Rating

Real good treatment in all department s

Joanne Wilkinson
Posted 5 years ago
Overall Rating

The customer service was first class from booking a test drive to buying and taking delivery of the car . Overall a very positive experience .

Anonymous
Posted 5 years ago
Overall Rating

I bought my car from Adam grant and he was one of the better salesmen I have had And I have bought a few cars over the years I cannot be any happier with the service I have received so thank...

Anonymous
Posted 5 years ago
Overall Rating

Had a problem understanding a sign on the dashboard was phoned back the same day to let me know what the problem was and didn't make me feel silly for asking

Janet Straker
Posted 5 years ago
Overall Rating

Ordered a Hyundai Ioniq electric over the phone, I was very happy with the deal. I was sent a personalised video of the car allowing me to see both the car, and to put a face to the salesman I...

Graham Mackay
Posted 5 years ago
Overall Rating

We had been looking for a car for some time. Needed something that ticked all the boxes. We eventually came up with the Tuscon but couldn't find the one with the right spec. Our trawl of the internet eventually found...

Shelagh Blower
Posted 5 years ago
Overall Rating

First class service from Adam and he new what he was talking about

Alfred Henderson
Posted 5 years ago
Overall Rating

very pleasant and friendly great service

Rebecca Dowson
Posted 5 years ago
Overall Rating

Sound practical advice.

Edmund Marchant
Posted 5 years ago
Overall Rating

Alan our salesman was brilliant and very knowledgable and helpful. He made the whole experience Wales and pleasant. The man who handled the handover of our old car with the new one was not he just seemed to want to...

Ashley Tennant
Posted 5 years ago
Overall Rating

Excellent service from Michael at SG Petch Durham. Everything that I requested was completed to my satisfaction. I would highly recommend.

Martin Rocks
Posted 5 years ago
Overall Rating

Excellent service was given by Lewis

Loretta Craig
Posted 5 years ago
Overall Rating

I was really happy at the support I received when changing my car.

Anonymous
Posted 6 years ago
Overall Rating

Good service with plenty of advice

John Davison
Posted 6 years ago
Overall Rating

They were great

Joshua Hunt
Posted 6 years ago
Overall Rating

Lewis was amazing! He got us the car we wanted and gave us a fair price on our p/x. Good the new car in a weeks time! Thank you very much!

Daniel Usvat
Posted 6 years ago
Overall Rating

I found the staff very pleasant and helpful, especially Chris Dunwell. My questions were answered and there was no persuasion or hard sell tactics to get me to purchase a vehicle which sells itself. I assure you I wouldn’t be...

Alyson Baty
Posted 6 years ago
Overall Rating

Very helpful and very polite they did everything we ask for

Roy Hope
Posted 6 years ago
Overall Rating

Service always kept me up to date on the purchase of my new car. Friendly staff.

Anonymous
Posted 6 years ago
Overall Rating

Dealt with Adam Grant in Hyundai sales for our new Ioniq Hybrid on Motability very nice honest and understanding he did everything he said he would and on time to boot. We had to travel up from Sheffield for the...

John Gray
Posted 6 years ago
Overall Rating

They provided a very good service & were very helpful.

Michael Swales
Posted 6 years ago
Overall Rating

Lewis, the Sales Advisor, gave us very helpful advice and was attentive to our needs.

Anonymous
Posted 6 years ago
Overall Rating

The staff involved were down to earth and clear in explaining the offer and its add ons. The offer itself was easily acceptable and the whole process has gone smoothly

Gordon Duckworth
Posted 6 years ago
Overall Rating

Sales assistant helpful, not pushy, after sales very good.

Christine Bills
Posted 6 years ago
Overall Rating

Professional. efficient and honest discussions and transaction.

Anonymous
Posted 6 years ago
Overall Rating

I have been buying cars from SG Petch for many years now and have always been very satisfied with the care and attention given. The salesmen never hurry you, you are allowed to take your time and do...

James Hall
Posted 6 years ago
Overall Rating

dealt with very well from start to finish ,nothing at all to complain about everything done on time etc by chris dunwell ,nice friendly chap even though hes from hull .

Eva Turner
Posted 6 years ago
Overall Rating

From the moment we stepped into the showroom we were treated with great respect, were not harassed, just helped when we asked for advice. When we decided on an Hyundai Tucson car we were encouraged to test drive one to...

Ian Dennison
Posted 6 years ago
Overall Rating

excellent value, communication and service.

Simon Peter Van Eeden
Posted 6 years ago
Overall Rating

Everyone I spoke to was very helpful. A great customer experience from SG Petch Durham.

Jean Shillito
Posted 6 years ago
Overall Rating

Been a customer for some years, both my wife and myself, an action which speaks for itself. Staff always helpful and fair, an attitude which is not always evident in the motor trade. Always had confidence to recommend S G Petch...

Alan Clavering
Posted 6 years ago
Overall Rating

The car is wonderful. The young man was kind.

Anonymous
Posted 6 years ago
Overall Rating

The very good friendly service from Connor was outstanding.

Maureen Ridgley
Posted 6 years ago
Overall Rating

Great service, very helpful sales and finance staff who made the transaction very smooth. I would be happy to recommend S G Petch for sales and service in future.

Elaine Watson
Posted 6 years ago
Overall Rating

SG Petch were very helpful when picking my new car would get future car from them

John Kitson
Posted 6 years ago
Overall Rating

Third car from this dealership. Great service from all departments. Thank you for making the sales process so easy.

Steven Platts
Posted 6 years ago
Overall Rating

Extremely happy with there service I received Alan was great and gave me advice when needed so helpful and friendly and wasn't just after the sale together we found the perfect car for me

Kerryann Hall
Posted 6 years ago
Overall Rating

S G Petch are a totally professional customer focused company and having purchased a used car from them, I will most certainly buy from them again.

Richard McMann
Posted 6 years ago
Overall Rating

I wanted to use a local dealer and went to SG Petch following a recommendation. I would go back to Petch as they were helpful and friendly making my purchase of a new car easy and efficient.

Alan Holmes
Posted 6 years ago
Overall Rating

No pressure on us to make a decision. No hovering over us. Very informative and pleasant salesman. Very good deal.

James Clark
Posted 6 years ago
Overall Rating

Just bought an ionic plug in, my second car from Petch. The service was first class. Very friendly staff, no pushy salespeople. Colin Hodgson a really friendly and helpful guy and so knowledgeable about the car explained every detail about...

Peter
Posted 6 years ago
Overall Rating

Simple and clear

Steven Turnbull
Posted 6 years ago
Overall Rating

Eric dealt with me very nicely Thank you Mrs graham

Ann Graham
Posted 6 years ago
Overall Rating

A very quick reliable service

Anonymous
Posted 6 years ago
Overall Rating

Helpful, pleasant staff.

Alan Clark
Posted 6 years ago
Overall Rating

Level of service from Adam Grant (salesman) was excellent

Derek English
Posted 6 years ago
Overall Rating

I was free to browse at leisure, no high-pressure salesmen.

Anonymous
Posted 6 years ago
Overall Rating

I bypassed my nearest Hyundai dealer to go to Petch as there are no hidden charges, extras or unnecessary sales pitch. Just honest, friendly & pleasant staff with fair deals & excellent after care.

Helen Mitchell
Posted 6 years ago
Overall Rating

Colin Hodgson- approched us on the fore court in a very friendly manner no pressure at all asked what we were looking for and left us too look around. We got our eye on a Hyundai X35 asked...

Julie Harrison
Posted 6 years ago
Overall Rating

Salesman Adam Grant made buying our new i20 a very enjoyable experiance with his easy and unforcefocefull manner plus his knowledge of the car. He also made sure we were competent with the details of the car before we drove...

Thomas Wardle
Posted 6 years ago
Overall Rating

My requirements were listened to and the car and the financing which were suggested were exactly what I wanted and needed. Each step was clearly explained and time was given for documentation to be read before signing.

Anonymous
Posted 6 years ago
Overall Rating

Fantastic car dealership. Eric who does motability is very welcoming and friendly.

Sarah Dowson
Posted 6 years ago
Overall Rating

Customer satisfaction

Alexander McVitie
Posted 6 years ago
Overall Rating

The salesman made me feel important as if I was the only one purchasing a car

Anonymous
Posted 6 years ago
Overall Rating

Great service given by Eric

George Colpitts
Posted 6 years ago
Overall Rating

Excellent service from Chris Dunwell in sales.

Karen Rowell
Posted 6 years ago
Overall Rating

Excellent service for buying and servicing.

Michael Costello
Posted 6 years ago
Overall Rating

I've just bought an Ioniq premium SE electric from the Durham branch of SG Petch. I think the service has been outstanding! I sent an email overnight and had a call back the following morning which was very efficient. ...

Thomas Backhouse
Posted 6 years ago
Overall Rating

Good service and relevant advice provided, very happy with the purchase.

Anonymous
Posted 6 years ago
Overall Rating

There was no pressure from the salesman Colin Hodgeson, who was excellent and very helpful all the way from us being the nosey tyre kicker to signing for the car. He went out of his way to be of...

David Battensby
Posted 6 years ago
Overall Rating

first class service as always with helpful advice

Keith Eliot
Posted 6 years ago
Overall Rating

The salesman was very patient, courteous and helpful.

Anonymous
Posted 6 years ago
Overall Rating

Professional, friendly and knowledgeable, without being pushy.

Anonymous
Posted 6 years ago
Overall Rating

Everything was fine,,courteous and helpful,all somewhat spoilt by the fact that the whole transaction took over one month because of various delays.

Edward Donnelly
Posted 6 years ago
Overall Rating

its the first car bought off sg petch ,impressed me with the extra fuel in the tank cheers for that alan

Alison Warris
Posted 6 years ago
Overall Rating

Excellent service again from Connor, his manager Danny also very good

Karen Dent
Posted 7 years ago
Overall Rating

Every time my wife and I visited S G Petch concerning the purchase of our new car we were made to feel like old friends and honoured guests. And at the end of it all we felt that we had...

Keith Pratt
Posted 7 years ago
Overall Rating

Great customer service.

Anonymous
Posted 7 years ago
Overall Rating

I received great attention and advice from Alan who helped me decide on best finance deal with no pushiness at all. My used vehicle was beautifully finished and valeted on collection. Really 1st class service - many thanks!

Anonymous
Posted 7 years ago
Overall Rating

Nice attitude to us and very helpfull

Leah Hewitson
Posted 7 years ago
Overall Rating

Adam made the purchase as smooth as possible, kept us updated regularly and nothing was a hassle. I'd recommend him to friends no problem.

Kay Coates
Posted 7 years ago
Overall Rating

100% commitment from your team.

Robert Parker
Posted 7 years ago
Overall Rating

Went out of their way to find a car that met my requirements. Salesman was easy to deal with when purchasing new car , good price for car traded in and delivery on time.

Jon Platten
Posted 7 years ago
Overall Rating

They gave me a deal I was happy with, as well as adding a few extras. This is the third i30 I have bought from their Durham Branch and, as always, their service was exemplary. Special thanks to...

Kathryn Standring
Posted 7 years ago
Overall Rating

Lovely frendly man .all staff smiling .very clean place

Jonathan Carrick
Posted 7 years ago
Overall Rating

Thank you for making the purchase of our daughter's i20 Coupe so easy - no wonder we keep coming back to you.

Lynn Wilkinson
Posted 7 years ago
Overall Rating

There was no pressure at all from the salesman Glen Anderson.He was very pleasant and had good knowledge about the car I wanted to purchase.He kept me up to date with regular phone calls about the car I ordered and...

Linda Mears
Posted 7 years ago
Overall Rating

Very good, friendly customer service. Thank you to Glen for a trouble free switch.

Hilary Atkinson
Posted 7 years ago
Overall Rating

Easy to talk to and explained all I needed to know about my new car

Ian Scott
Posted 7 years ago
Overall Rating

Excellent customer care and wonderful car ThNk you SG Petch

Hilary Clavering
Posted 7 years ago
Overall Rating

Kept me updated as to progress of securing a car. Approachable manner of both salesman and manager.

Wendy Bagnall
Posted 7 years ago
Overall Rating

Professional efficient staff who do what they say they will do and have a great product to sell and service

Alan Clavering
Posted 7 years ago
Overall Rating

Great service, a fair price and great customer service that goes beyond the purchase stage. Always felt valued as a customer - the best dealership I've experienced. The car is great as well!

Anonymous
Posted 7 years ago
Overall Rating

We were treated in a very friendly way and with respect by all staff would recommend SG Petch to anyone wanting to purchase a car

Joseph Hobson
Posted 7 years ago
Overall Rating

Really friendly staff, would recommend to anyone

Aimee Matthews
Posted 7 years ago
Overall Rating

Customer service both pre and post purchase was excellent. Connor was helpful in understanding and meeting my vehicle needs.

Anonymous
Posted 7 years ago
Overall Rating

Been a SG Petch customer for over 20 years and visited to browse, Derrick Henderson asked us if he could be of assistance we told him what we were looking for and we could not have found a more helpful...

Robert Coates
Posted 7 years ago
Overall Rating

Very helpful and friendly staff. They dealt with all questions and queries quickly and efficiently. There was one minor hiccup that was swiftly resolved to my complete satisfaction.

Jonathan Percy
Posted 7 years ago
Overall Rating

THE SALESMAN ERIC IS ALWAYS 100 % I HAVE HAD 6 NEW HYUNDAIS FROM HIM...

Thomas Bowes
Posted 7 years ago

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