Overall Rating

Saw the car we wanted made an appointment dealt with by Dave salesperson. Had a test drive on our own. Car ready a week later and drove away. It was the most pleasant car purchase I have ever made. Will...

Shelley Danby

Posted 2 weeks ago

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the overall service that we received was nothing other than impeccable! this company is a true credit to the motor industry as a whole. well done, and thank you

David Craven

Posted 1 month ago

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Very efficient. At a difficult time they made everything so easy and Antony was very easy to get on with and very helpful

Benjamin Hartshorne

Posted 2 months ago

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Excellent customer service from the guys at SG Petch. Kept me updated throughout and made the whole process of buying easy.

Anonymous

Posted 2 months ago

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Excellent sales staff friendly and very helpful.

Andrew McMaster

Posted 2 months ago

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I have been to other car dealers in the past for my mobility car but none were as good and efficient. Chris of Darlington SG Petch sorted out the ideal car for my disabilities (ms) he went beyond helpful...

Deborah Benson

Posted 2 months ago

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Excellent service helpful in every way couldn’t have asked for any better

Yvonne wennington

Posted 3 months ago

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Very helpful staff, in particular Danny Hawkes and his boss Chris

Stephen Hunnisett

Posted 4 months ago

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Excellent service right throughout the process couldn't fault any of the staff i dealt with. Explanations about the process were clear and you new precisely what was happening and when.

Christopher Shaw

Posted 5 months ago

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Dealing with Chris at Darlington was very easy he is a superb professional someone I would happily deal with again and again... An absolute credit to SG Petch ... Also dealt with Anth he also was a pleasure to deal...

Michael Dixon

Posted 5 months ago

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Professional advice, not pushy at all, very knowledgeable and nothing was any bother. Very helpful and listened to our needs. Did not try to sell us something we did not want. Ordered a car and the deal was done with...

John Turnbull

Posted 5 months ago

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Excellent sales department and salesman. Can only fault I could say is the exterior and interior was not as clean as I would have expected. It was a wet day on collection but there was mud on the cills before we ...

Alan Warden

Posted 7 months ago

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As always it was a pleasure even under traumatic circumstances to buy a car from you.Anthony and Andrew were very sympathetic even offering the loan of a car when mine was delayed.My lovely 208 GTS Prestige was written off after...

Gloria Ridley

Posted 7 months ago

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We would purchase another car from SG Petch - so that tells you everything.

Julie McLuckie

Posted 7 months ago

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A smooth and easy experience.

Anthony Milburn

Posted 7 months ago

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Chris and Andrew were extremely helpful in helping me replace my car and find the perfect new one, both deserve 10s as I was a very awkward customer and they did everything they could to make sure I was happy...

Kloe Wallace

Posted 8 months ago

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The entire experience was refreshing. I had been to other dealers and did not get the professional and excellent service SGPetch provided. From enquiry to purchase. Mr.Anthony Nelson Senior Sales Executive was extremely patient with the many...

Karen Carney

Posted 8 months ago

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Brilliant customer service, and I am very happy with my purchase.

Anonymous

Posted 8 months ago

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Very friendly reception from Anthony and felt my needs were listened to and the right car found. Despite delay in receiving the new car, due to taxing issues and missing data, I felt Anthony was very helpful and kept me...

Anita Learmonth

Posted 9 months ago

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Staff were very friendly & helpful & the car is great !!

Anonymous

Posted 10 months ago

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I’ve just received my first motability vehicle, being my first experience at this it all seemed a bit daunting at first. I certainly need not have worried, I was immediately met at the showroom by Shaun Harker , the sales rep...

David Cumiskey

Posted 11 months ago

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I have just taken my new car again on finance . I had taken my other car in for a service and M O T and Mandy and Gregg recommended that I look and think about changing my car ....

Elizabeth Hubbard

Posted 1 year ago

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Fantastic team many thanks Shaun and Andy for great customer service would recommend them to anyone 👍

Michael Whateley

Posted 1 year ago

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Very good service as usual, sorry for our part with the mislaid trade in log book, now found and with you. First journey to Maidenhead and back 520 miles... perfect. Thanks Peter.

Peter Gilbertson

Posted 1 year ago

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Very pleasant staff, made the process easy and were efficient.

Maria Devine

Posted 1 year ago

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Polite professional family dealership previously 32 years valued customer with Ford... asked salesman Greg why I should purchase 3008 gt line premium... his knowledge on the car and the after sales service gave me 3 years peace of mind driving....

Alan Cessford

Posted 1 year ago

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Excellent service from start to finish. Kept updated on progress of order. Good handover, excellent service from Shaun all round.

Kathy Hall

Posted 1 year ago

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Brilliant service and very helpful. Greg Robinson did a wonderful job. Love my new car!

Daniel Booth

Posted 1 year ago

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The showroom was very clean and tidy. The staff are very friendly and knowledgeable about what they sell. They make you feel like a valued customer, even when, buying a second hand car.

Heather Hill

Posted 1 year ago

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I would first like to thank you for a lovely experience I have had buying my car, at what can be a bewildering time. Greg Robinson was especially helpful, friendly and knowledgeable with a constant smile on his face. A...

Tara Kennion

Posted 1 year ago

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Very helpful, didn't feel pressured during the purchase.

Helen Wailes

Posted 1 year ago

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Excellent service

Steven Clarke

Posted 1 year ago

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The staff were knowledgeable and helpful. I did not feel pressured in any way and the purchase was very easy. The car was delivered on time and has been a successful vehicle for me.

Robert Whitehouse

Posted 1 year ago

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Pleasant easy deal,very good sales team,very happy with the service we received and more importantly very happy with the car. Thanks to all.

Stuart Dowson

Posted 1 year ago

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I was very happy with the service I received.

Anonymous

Posted 1 year ago

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This is the second purchase from SG Petch, customer service is second to none, that is why I came back.

Carole Tuckey

Posted 1 year ago

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The sales team were very helpful and it was this that convinced me to purchase the car. The after sale follow up was also very good.

Brian Moore

Posted 1 year ago

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Excellent service from shaun

Robert Gittins

Posted 1 year ago

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Excellent customer services

Deborah Oliver

Posted 1 year ago

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For the friendly and helpful information about the cars.

Anonymous

Posted 1 year ago

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friendly helpful staff every thing was ready and sorted with no fuss and on time we were made to feel valued customers

Steven Parry

Posted 1 year ago

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Very good service and after sales nothing to much trouble and everything we asked was explained very well, the sales assistant was very good and patient.

Joan Gibson

Posted 2 years ago

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Sales personnel fully understood our needs and resolved any concerns quickly and effectively. Hand over went smoothly.

Michael Fallon

Posted 2 years ago

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Shaun Harker helped us by giving us all the information we needed without any pressure at all. Every member of staff we spoke to was polite and courteous. We will definitely be buying from S G Petch Darlington...

Laraine Wheatley

Posted 2 years ago

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I have recently bought an ex demo 308 GTi from S G Petch Darlington and the service was first class. The Peugeot sales team were spot on, did everything they promised, returned calls promptly and made sure the purchase went...

Anonymous

Posted 2 years ago

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Great car. Relaxed, friendly service. Nothing too much trouble.

Howard Evans

Posted 2 years ago

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All the staff that I dealt with were all friendly and very helpful from start to finish Would highly recommend thank you 😃

Allison Burn

Posted 2 years ago

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Friendly, efficient, a pleasant experience

Bernadette Devine

Posted 2 years ago

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Nothing was to much trouble for them 10/10 THANK YOU.

Kenneth Allen

Posted 2 years ago

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Honest,friendly,professional,efficient

Gloria Ridley

Posted 2 years ago

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agreed vehicle deal and that's exactly what we got.

Anonymous

Posted 3 years ago

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Very friendly helpful service. Kept in informed at all time with what was going on with the delay in receiving my car.

Anonymous

Posted 3 years ago

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Informed and unbiased advice on choice of vehicle. No pressure and generous test drive time.

John Teesdale

Posted 3 years ago

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Excellent service, Jon and Luke took time to find exactly the right car for me, were able to find the right deal that suited my needs

Anonymous

Posted 3 years ago

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SG Petch were excellent all the staff Were excellent & The 3008 want can I say The tops

William Sanders

Posted 3 years ago

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excellent service from Geof your motability person

Kenneth Bates

Posted 3 years ago

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good customer attention without going over the top

Anonymous

Posted 3 years ago

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Sales staff were willing to negotiate regarding the price of the car. I also had to change the collection date at short notice and this did not cause a problem. Good communication with the salesman via e-mail throughout the process...

Craig Rankin

Posted 3 years ago

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Very helpful, cooperative and understood my needs.

Phil Mark

Posted 3 years ago

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Very good service from manager John, salesman Luke,and Mandy on desk,keep up the good work,Thank you all.

Kenneth Armstrong

Posted 3 years ago

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Very happy with the service I received.

Ruth Ruckley

Posted 3 years ago

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Managed to find a used Peugeot that I wanted and excellent service from start to finish. Would recommend and definitely use again

David Slater

Posted 3 years ago

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Excellent service from Andrew iverson.very good deal on part exchange and good price for new car

Peter Conroy

Posted 3 years ago

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the exchange of vehicles was dealt with professionally and hassle free

John Rogerson

Posted 3 years ago

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Buying my car was very straightforward, the salesman wasn't pushy & he only recommended additional products that were beneficial to me rather than trying to sell me everything possible

Joanne Falkingham

Posted 3 years ago

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I would like to thank Mr Geoff Urch for all the help and guidance on helping us choose our Peugeot 2008. Geoff went the extra mile to help to get us the car of our choice. The choice...

John McGough

Posted 3 years ago

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Yvonne was Brilliant, she was professional polite and very honest. Not to pushy and made me feel very welcome. Connected with her straight away and promised everything with the Deal like offered

Emma Reed

Posted 3 years ago

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We met a saleman who did not push the product so that a commision could be gained. Time was taken to explain the options available, a courteous test drive was conducted and good information was given about the product. We...

Christopher Wheeler

Posted 3 years ago

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Very friendly made my wife and myself very welcome.

Barry Fawcett

Posted 3 years ago

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I could not have been more happy with the service we received from the team amd would. Recommend you to any other person Especially John and Harry

Derek Blenkiron

Posted 3 years ago

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Excellent service from start to finish

Anonymous

Posted 3 years ago

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Very helpful gave us al the information we needed

Glen Thompson

Posted 3 years ago

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By responding in a professional but friendly manner to my needs in purchasing a new vehicle and helping me make the right choice.

Winifred Smith

Posted 3 years ago

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I dealt with a man called Harry with the Peugeot team. I felt secure in where my money was going and his caring and professional nature ensured that my best interests were met.

Michael Hay

Posted 3 years ago

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They listened to our requirements and helped us to achieve them, this made the car buying experience easier.

Lynda Wagner

Posted 3 years ago

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Sales person Geoff very attentive and thorough. Very mindful of disability. I would be very happy to use SG Petch services again.

David Williams

Posted 3 years ago

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Helpful advice Efficient Pleasant Easy and smooth transaction

Caroline Rutter

Posted 3 years ago

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Went the EXTRA mile so we had the RIGHT car

Eileen Raine

Posted 3 years ago

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Really helpful staff

Georgia Gaskill-Dunn

Posted 3 years ago

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They made the process of selling our old car and buying a new one simple and stress free - apart from having to pay, of course.

Anonymous

Posted 3 years ago

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Highly satisfied with the way that Geoff Urch looked after my Wife and I and did not "PUSH" us into buying the car that we have now got. Nothing was a problem to him and we really appreciated how nothing...

Denis Grubb

Posted 3 years ago

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Extremely happy with their service! couldnt help me enough! Paul and Andy were fab!

Ashleigh Simpson

Posted 3 years ago

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Some very good bargains to be had at the moment. Very well looked after by the staff.

Maureen Gwilliam

Posted 3 years ago

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Excellent customer service, very helpful and courteous. I would definitely use SG Petch in the future and would recommend them to anyone who is in need of a new vehicle

Kevin McCauley

Posted 3 years ago

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Fast friendly and helpfull salesmen not pushy

Peter Chandler

Posted 3 years ago

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Fantastic Service from the staff at SG Petch Darlington branch. Would recommend buying your next car from them

Barbara Young

Posted 3 years ago

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A big thankyou to you all,love my car, thanks for all your help

Kathleen Sanders

Posted 3 years ago

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Helpful and engaging staff, not pushy and happy to throw things into the deal. Manager really friendly and introduced himself. Would definitely buy again from here.

Brett Lambert

Posted 4 years ago

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all the staff are very happy to help they will do there best to help you on the car sales and service department .

Kathleen Everall

Posted 4 years ago

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We found the salesman and the manager very helpful with good advice. They explained everything about the cars very thoroughly and allowed us time to make a decision without pressure. They both had a friendly attitude without being overbearing, as...

Sheila Raw

Posted 4 years ago

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Extremely good throughout selection of a car, dealing with my queries and handover. In fact, from start to finish.

Margaret Newall

Posted 4 years ago

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I cant praise the customer service that I received from the Peugeot department highly enough. At every stage of my purchase, from viewing the cars to signing the papers, the salesman Harry Hinchley, was excellant. I now have a wonderful...

Linda Easby

Posted 4 years ago

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I returned again after purchasing my previous car, so that in itself speaks volumes in the service I was provided with

Owen Jackson

Posted 4 years ago

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The sales staff could not have been more helpful especially Harry Hichley,I got a fantastic deel couldn't have asked for better , they sorted out getting my private number plates on the new car for me ,I got Some extras...

George Taylor

Posted 4 years ago

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Found the staff very supportive and knowledgable about our purchase. Was pleased to deal with Geoff. Given all the information needed to make up our minds. Thank you for your excellent service

Raymond McGarry

Posted 4 years ago

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I had no problems with SG Petch the staff were very efficient and helpful .

Terence Harrison

Posted 4 years ago

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I received excellent guidance from Geoff at S.G Petch when I was looking for a new car. The service and professional attitude was brilliant and all my questions were answered. Time was taken for me to consider whether my choice...

Catherine Mcnaughton

Posted 4 years ago

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Friendly helpful staff provided all the necessary information to allow us to make the decision on which car to purchase

Jeffrey Calder

Posted 4 years ago

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My purchase was handled by a brilliant young man called Dan Cooper. He made everything about my purchase so easy and enjoyable. He was a delight to deal with and i can happily say he was a credit to sg...

Angela Brooks

Posted 4 years ago

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Very professional and helpful Many thanks to geoff urch at the Darlington branch

Carol Gatenby

Posted 4 years ago