Overall Rating

Excellent service from start to finish from SG Petch and in particular Joseph Halliday. There was never any pressure forced upon me to buy a new car. He listened to all my needs and found me my dream car. Couldn't...

Julie Benson

Posted 1 week ago

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I was very impressed with the prompt, helpful and friendly service. The deal including a part exchange could not have been arranged more quickly and salesman Simon Danks went out of his way to allow us to view the...

Anne Walshaw

Posted 4 weeks ago

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Brilliant service would never go anywhere else

Margaret Lambert

Posted 1 month ago

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Very friendly and straight forward to deal with. My second new van in fourteen months from SG Petch and by far the best deal I could find. I very much like Glyn in commercial sales and am happy to do deals over...

Geoffrey Jobling

Posted 1 month ago

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Kevin was a charming sales man did all that was expected Thank you

Shelagh Molloy

Posted 2 months ago

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Polite and efficient.

Sheila Dawson

Posted 6 months ago

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Excellent service, from start to swift collection of vehicle. Highly recommended.

Andrew Swan

Posted 7 months ago

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excellent from start to finish with car purchase no pushy salesmen selling extra products i was offered but declined as i was to a budget took out service plan did a great deal on that for me would recommend...

Lewis Barnes

Posted 7 months ago

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Excellent service from Kevin in the Fiat sales department and a really good deal for my second Abarth from Darlington SG Petch. Love the car!

Jane Harvey

Posted 7 months ago

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The individual who work at SG Petch are amazing and they made me feel so comfortable and that they wanted the best for me. The people that dealt with me where fab and tried there best to give me the...

Holly Williams

Posted 8 months ago

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Happy with the customer service of S G Petch.

Catherine Bentley

Posted 9 months ago

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Kevin who sold me my car was excellent, went above and beyond to ensure I was happy with my car!

Jessica Woodmass

Posted 9 months ago

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Great personal service from Dave Carney from the moment he contacted me via video link on my iPad to contacting a couple of days after collecting the car to ensure that everything was to my satisfaction. Full marks!

Graham Gibbs

Posted 10 months ago

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The salesman didn't know car had adblu tried to make general conversation no reply Said he would call me got a video of him talking how do you talk to that no call Video call is not for me ...

John Haggart

Posted 10 months ago

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Excellent service from Kevin could not fault in any way. He was very friendly and professional throughout.

Kerry Newsome

Posted 11 months ago

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the service was good,but the new car could off been handed over in a better condition, more attention to detail when valeting.

Patricia Mulholland

Posted 11 months ago

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A big thanks to all the staff in the Darlington branch and a special thanks to Kevin Nelson

John Ralston

Posted 1 year ago

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Not very happy when you lost car keys

David Crabtree

Posted 1 year ago

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Excellent customer service. Listened to our requirements and acted upon them. Very happy with our car and the whole experience.

Ian Baxter

Posted 1 year ago

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Fantastic service, great car.

David Oxtoby

Posted 1 year ago

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Excellent car, good customer service, knowledgeable salesmen

Leslie Thompson

Posted 1 year ago

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Although experienced in the purchasing of personal vehicles this was my first visit to SG Petch. The sales person, Kevin, was attentive, answered all my questions and made the whole transaction a pain free experience. After purchasing, I...

Kathryn Robinson

Posted 1 year ago

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SG Petch made the whole buying process very straightforward. Dave Carney listened to me and delivered the right deal for my needs and budget. Well done and thank you.

Hugh Wood

Posted 1 year ago

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Great and very helpful customer service.

Anonymous

Posted 1 year ago

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I found Kevin Nelson who sold me my car extremely helpful and courteous.

Carole Hudson

Posted 1 year ago

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Easy to deal with delivery as agreed

Anonymous

Posted 1 year ago

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I bought a new Fiat at SG Petch Darlington. The salesman Mike and his manager were extremely helpful and I was kept updated throughout the process, even sending me a video of my car coming off the transporter. I...

Rachael Million

Posted 1 year ago

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From the start of the process to the end it was handled with professionalism and total clarity. A very happy experience.

William Shepherd

Posted 1 year ago

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Extremely good, professional service.

Michelle Phipps

Posted 1 year ago

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WE had great service from a young lady called Charlotte who had just joined your company and we were her first sale. I love the car. Many thanks.

Maureen Elward

Posted 1 year ago

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Brilliant customer service. Staff are extremely friendly and couldn't do enough to help us! We will definitely be back!!

Liam Coates

Posted 1 year ago

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Motability salesman was very helpful, name is Ryan very pleased with the handover gave me his card incase of help for anything at all

Charles Pratt

Posted 1 year ago

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Recently purchased a car. dealt with a lovely lady called Elaine. needed to return the car a week later with a problem. I rang on the morning; they asked to see the car just after lunch, identified the problem and...

Joanne Glendenning

Posted 1 year ago

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Excellent service pleased with my new car.

Lynne Bailey

Posted 1 year ago

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I have now bought my second car from SG Petch everyone I have dealt with have been helpful and knows what there talking about

Emma Wright

Posted 1 year ago

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Excellent customer service. Helpful and went the extra step. Contacted me and updated me on my car at the tints they said they would. Very obliging, was age to do most things via email to save having to physically call...

Trudi Jameson

Posted 1 year ago

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I can not speak highly enough of Andrew, Henry and the team. Having recently experienced a bereavement they handled the part exchange of cars with care and sensitivity. They were patient with me through my new car selection process and after...

Kizzy Riley

Posted 1 year ago

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This the second car bought from SG PETCH and have found them helpful, knowledgeable and efficient.

Tim Jenkins

Posted 1 year ago

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Great service Anthony Payne was great and very helpful

Sharon Gill

Posted 1 year ago

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Excellent service given could not have done more to help with an easy stress free purchase given i was 300 miles away from them, and did most of it through emails, price excellent and even taxed and full tank of...

Michael Duke

Posted 1 year ago

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We had a great experience from Anthony your salesman. He pulled out all shops and you are lucky to have him on the team.

Barbara Ralph

Posted 2 years ago

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Straight forward transaction,polite service,hassle free and easy to comprehend purchasing process.

George Howes

Posted 2 years ago

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Hi Thnak you to all that have felt with me over the years and given fab service

Katherine Smith

Posted 2 years ago

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it was very good and I was very happy with it all and the sales man was very good with me

Thomas Paterson

Posted 2 years ago

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Got a Mobility vehicle,found Kevin Bell very very helpful no complaints at all, Strongly recommend SG Perch.

Peter Metcalfe

Posted 2 years ago

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From the first enquiry with Andrew, to the face to face with Ray in the show room, the service was attentive but not pushy, very helpful, knowledgeable and friendly. No hard sales tactics which would have lost them the sale....

Trudi Jameson

Posted 2 years ago

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I always get so well looked after when I go to arrange a new car. Thank you to Ray Bolam.

Amanda Gledhill

Posted 2 years ago

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I can't recommend Simon Danks high enough. If you're after a car from SG petch then he is your man. Genuine and went above and beyond. Never once tried to push the car on me and it was always my...

Bethany Atkinson

Posted 2 years ago

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Dealt with Andrew Nevison, great guy tried his very best to get to the deal which work for both of us.

Christopher Moody

Posted 2 years ago

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Got the car for Christmas from my brilliant husband, the girls on the service desk made beautiful bows for the car, it looked great, a fabulous surprise Thanks S G Petch

Louise Gordge

Posted 2 years ago

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Excellent service. Quick, efficient and pleasant. Ray Bolam provided an excellent, no fuss, no hard sell service from my initial query, to the run down of what was different in the new Panda. Very happy both with SG Petch and...

Jackie Branton

Posted 2 years ago

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Professional friendly approach easy instruction helpful and accommodating

Richard Breward

Posted 2 years ago

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Friendly and efficient

Phyllis Blaxall

Posted 2 years ago

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Excellent

Susan Sanderson

Posted 2 years ago

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Sheila Egan Had great service from Andrew Nevison in Fiat new car sales. He took time to listen to me about what type of car I was looking for, then quickly sourced exactly the car I wanted. I would also...

Robert Egan

Posted 2 years ago

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Ray Bolam dealing with me after some problems.

Anonymous

Posted 2 years ago

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I was very impressed with the salesperson when we first visited the show room and how professional he was in explaining everything. I was not impressed at all when I came to pick up the vehicle as the work which...

Thomas Foster

Posted 2 years ago

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Friendly courteous service, had all the answers to any questions raised

Beth SMITH

Posted 2 years ago

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Buying a new car was very easy, all options were explained and there was a selection of models with various trim levels to look at. The salesman was very helpful.

David Oxtoby

Posted 2 years ago

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Great service and a really good deal from Paul Leadbetter & Shaun Harker. Love the car. Thanks. I will definitely be using SG Petch when I need to change my daughters car soon. Thanks.

Alison Sutton

Posted 2 years ago

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Ryan was brilliant. Responsive, communicated well and described the car well prior to distance purchase. Top stuff and would highly recommend them to others...

Jonathan Stott

Posted 2 years ago

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Andrew Nevison and Ray Boland in the Darlington branch were fantastic. They were extremely helpful, supportive, reassuring and informative. I love my car, a very big thank you.

Elizabeth Thompson

Posted 3 years ago

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Brilliant service from Kevin Bell from start to finish yet again, always very helpful indeed. Would certainly go back to Kevin in the future. Thanks again.

Stanley Kemp

Posted 3 years ago

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Had exactly what I was looking for made a good deal and nothing was to much trouble including keeping the vehicle for 6 weeks until lease ran out on old one

Paul Jowett

Posted 3 years ago

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Excellent service, nothing was too much trouble! Will definitely buy from again Kevin is a star!

Paul Helliwell

Posted 3 years ago

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First class service from Ryan Thank you

Richard Peary

Posted 3 years ago

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Absolutely over the moon once again. I have bought several cars from sg petch and ever time the customer care is amazing here's to more new cars.

Joanne Stephenson

Posted 3 years ago

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I was very happy with the service from start to finish

Christine Wilson

Posted 3 years ago

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first class service from a professional team

Ian Goundry

Posted 3 years ago

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I was very happy with the service that I received from Ryan. He was informative and helpful and nothing was too much trouble for him. I am very pleased with my car and I would recommend SG Petch to my...

Halle Dixon

Posted 3 years ago

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Staff very friendly and helpful. Able to answer all my questions. Provided a good service and I left happy with the car I wanted.

Patricia McBride

Posted 3 years ago

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Friendly efficient service

Jestina Miles

Posted 3 years ago

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Excellent service and fantastic-to-drive new Fiat Tipo.

Andrew Kay

Posted 3 years ago

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I recently needed to purchase a smaller car than my previous one - a Mercedes GLA, & was persuaded by my daughter to have a look at the Fiat 500. It was a wise decision. Ryan Robertson was the charming,...

Graham Gibbs

Posted 3 years ago

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Very reliable and kept me up to date with progress

Jean Pegg

Posted 3 years ago

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Very welcoming and informative

Amanda Gallagher

Posted 3 years ago

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very friendly and professional service

Peter Bailey

Posted 3 years ago

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Having been a customer of SG Petch for a number of years for vehicle purchase, servicing and MOTs I know quite a few of the staff and always receive a good level of service therefore when wishing to make another...

June Gledhill

Posted 3 years ago

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Knowledgable salesman , very courteous and helpful.

Lorraine Weber

Posted 3 years ago

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I've had 3 cars now of sg petch not a problem with sales team they a all very good I've always seen Brian Lee top bloke bend over backwards to get the best deal .

Steven Minns

Posted 3 years ago

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Personalised service. Fantastic staff. Professional and courteous. Found the perfect car to suit my needs.

Carol Gent

Posted 3 years ago

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Ray was very friendly and helpful in assisting us in our purchase of the 500x

Matthew Allinson

Posted 3 years ago

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Good professional service Ray made the job of buying a car easy and less daunting.

Ivor Harris

Posted 3 years ago

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Great service from Ray and the team. Went out of there way to try and get my little Fiat here before Christmas. Only down side is when buying a sat nav I'd expect an upto maps????. But still...

Christopher Hallissey

Posted 3 years ago

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Listened to what we wanted / needed and worked hard to meet our needs. Very good communication throughout and smooth handover. Extremely helpful, courteous and knowledgeable.

Wendy Aitken

Posted 3 years ago

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The staff

Rosalind Turner

Posted 3 years ago

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Listened to what I wanted and got me the best deal. Very accomodating

Zoe Stikans

Posted 3 years ago

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Very helpful

Jeanette Wishart

Posted 3 years ago

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This is the second Fiat 500 I have bought, on both occasions I have been impressed with the sales team. On this occasion Kevin could not have been more helpful, I did not feel rushed or pressured, even though I...

Denise Cowey

Posted 3 years ago

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Customer service was exceptional, which means a lot going into a Car Sales area on my own. They covered various options of finance for me to look at and consider and were very patient with me. The after care...

Mandy Welland Taylor

Posted 3 years ago

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The people at SG PETCH garage in Darlington really made my experience great, they were very helpful and friendly! Only negative point was that I didn't revive my service call untill over a week after buying the car, instead of...

Anonymous

Posted 3 years ago

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I have always bought my cars from SG PETCH. The staff go the extra mile for the customer and a special mention on this occasion to Kevin salesman for Fiat .

Jane Pearson

Posted 3 years ago

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all the staff were extremely helpful and welcoming, the coffee was good to.

Barry Woodhouse

Posted 3 years ago

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Huge thanks to Tony Allen for his friendly and professional service.

Jessica Long

Posted 3 years ago

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Great service from Kevin, second car we have purchased from him.

William Washington

Posted 4 years ago

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Recently bought my Fiat 500X from SG Petch. The service from start to finish was exceptional. Jack approached me on the sales floor and immediately listened to what I was looking for and what my budget was. There was no...

Jennifer Hardy

Posted 4 years ago

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This is the third car that I have bought from SG Petch in Darlington ,and I can't praise them enough. Everyone concerned made the process easy and pleasurable . David and Dan were both friendly and professional and explained everything...

Susan Jamieson

Posted 4 years ago

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Ray in Darlington helped me when I bought my first car. I test drove the fiat 500 lounge and ordered it the next day. He was so helpful throughout the whole process and helped me overcome any first time buyer...

Emily Pike

Posted 4 years ago

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Ray was a fantastic, very kind and honest man. He gave us lots of information and really helped in buying my first car. I particularly liked the personalised video messages I think that the customer service that I received was...

Sophie McArthur

Posted 4 years ago

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Ray Bolam was brilliant in getting me sorted for my first car. Very informative and kept me up to date with everything so I knew exactly what was happening. Highly recommended.

Leanne Bookless

Posted 4 years ago

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Bought a brand new fiat 500, dealt with Jack and David, couldn't be happier with the service!

Emily Metcalfe

Posted 4 years ago

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The Darlington team were very friendly and very informative. I bought a Fiat 500 lounge in White. I can't fault the sales team and finance team! Very happy with the customer service!... Although i do have a complaint about the...

Victoria Gatenby

Posted 4 years ago

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Brilliant friendly service. Helpful and not pushy.

Charlene Thirlwell

Posted 4 years ago

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Lovely staff at S G Petch Darlington! Very helpful! & I absolutely love my little Fiat 500! Thank you all so much for your help! :)

Milli Greener

Posted 4 years ago

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Amazing service the whole time!! Couldn't ask for more, Thank you

Rebecca Sanders

Posted 4 years ago

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Brillant customers service, don't push for a sale, made me feel relaxed and gave clear information so I understood every part of the buying process. Definitely use sg perch again.

Michelle Williams

Posted 4 years ago