Overall Rating

Simple, straight forward transaction, Chris was polite, efficient and easy to deal with, thanks.

Chris Hale

Posted 4 days ago

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Fab service from SG Petch, friendly staff and no pressure sales.

Sue Midgley

Posted 2 weeks ago

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Really pleased with the good customer service from Dan. Thank you.

Jill Marsden

Posted 3 weeks ago

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Very good customer service. Nice staff and I definitely recommend this place.

Shakeel Munawar

Posted 1 month ago

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SG Petch are a family run business they r curtious and very frendly i find them extremely professional and very thoughtful will definitely recommend them to my friends and colleagues

Julie Stockdale

Posted 6 months ago

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Brilliant service, car was sourced and delivered very quickly. Chris, sorted it all out for us.

Janet Beevers

Posted 6 months ago

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Reg at SG Petch was superb in the handling of our recent purchase. No hard sell, just good old fashioned customer service with a smile. The car looked like a new one when we collected it, having been...

Linda Ogley

Posted 8 months ago

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Friendly, efficient and, during the COVID emergency, very flexible and responsive.

Stephen Deane

Posted 9 months ago

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Very friendly and informative very pleased with all aspects of the service provided by James!

Shelley Seddon

Posted 9 months ago

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Such lovely, helpful staff, a fast process and welcoming showroom adhering to strict COVID protocols. I feel like I've become part of a family rather than bought/ leased a car. THANK YOU

Emilie Rodgers

Posted 10 months ago

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Despite the problems created by Covid 19 SG Petch made ever effort to enable the purchase of my vehicle to go ahead with the least inconvenience to me. They honoured the deal made in February, 7 months earlier, and Thomasz...

Anonymous

Posted 10 months ago

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From initial contact to the completion of the part exchange the service was 1st class. The new vehicle was immaculately clean.

Anthony Rowan

Posted 10 months ago

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My experience at SG Petch, York was good. I walked in looking for a car, knowing what I had in mind and budget. Within 24 hours I had signed up for Fiat Panda. Very happy!

Pauline Calvert

Posted 10 months ago

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Good approach by Salesman, good knowledge, not pushy. Well organised pick up. So far, vehicle OK.

Martin Spayne

Posted 11 months ago

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Fantastic service, I bought the car for a birthday present for my wife. Reg the chap who sold me the car in my opinion could not of been better, a credit to a very good company Thanks again S G Petch...

Susan Firth

Posted 1 year ago

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Easy to get hold of. Easy to deal with. Prompt action and details.

Laurence Tansley

Posted 1 year ago

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Im extremely happy with my Fiat Tipo Street and the service i received from your Chris Boyce,he went the extra mile literally to make my purchase as easy as possible. Many thanks it will be a recommend from me to anyone...

Andrew Murray

Posted 1 year ago

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was pleased with the way i was treated all told, not really much to say, then treated with respect. thanks

Karen Trainer

Posted 1 year ago

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Friendly, professional and helpful. Made me feel like a valued customer. Very pleased with my car and the deal we were able to agree.

Richard Brighton

Posted 1 year ago

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As usual an impeccable customer experience from s g petch. Peter from fiat sales was polite, knowledgeable and was positively persuasive in helping me choose my car. Superb.

Carl Manning

Posted 1 year ago

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Simply cannot fault S G Petch of York on the purchase of our new Fiat. We actually went into the showroom on a Saturday to look at a completely different new Fiat. The car we bought was actually on display...

Lynda Gornall

Posted 1 year ago

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Very helpful member of staff, Peter took time to run through all the cars gadgets, and the after service was excellent too, A very nice car thanks at a really competitive price!!

Brian Webster

Posted 1 year ago

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We are very happy with our new Fiat 500 Twinair. Jonny was marvelous. Very helpful and attentive.

Antoni Kajkowski

Posted 1 year ago

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From my initial conversation with Dan, to our completion of the car purchase I have enjoyed a very positive experience with SG Petch. My queries were dealt with in a speedy fashion, the personal video presentation was crystal clear and...

Niall Harrington

Posted 1 year ago

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Excellent service, friendly and informed staff, offering first class advice.

Kathleen Oliver-Heaton

Posted 1 year ago

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Very pleased with customer care,from start to finish.we love the car,thank you:)

Michael Thompson

Posted 1 year ago

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Very efficient and attentive service. Very helpful. Peter came to pick us up from our hotel to collect the car. Would definitely recommend.

Mary Westley

Posted 1 year ago

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Excellent service and some of the most competitive new car prices anywhere in the UK.

Graeme Holmes

Posted 1 year ago

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Peter and Wayne were very patient with my indecisiveness!

Justin Kent

Posted 1 year ago

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Ricky from york was very helpful and got the car we were after he talked through everything would deal with him again

Michelle Drury

Posted 2 years ago

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This is the 5th car we have purchased from Petch and we always deal with Martin Phillips. The standard of Service is alway courteous, professional and considerate of our needs. We have considered other cars and dealers but due...

David Friessner-Day

Posted 2 years ago

Overall Rating

Hi the Sales Man who sold me my Fiat 500 was called Reg Thompson very nice man no pressure sales answered all my questions and has been helpful also after me receiving my car with a couple of things i...

Julie Leaf

Posted 2 years ago

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Amazing service from Martin. It was my first car & I was given lots of information and guided appropriately.

Florence Pownall

Posted 2 years ago

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Excellent service

Nigel Shepherd

Posted 2 years ago

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This is the third car I have bought from Petch York, one new and two used. They are most accommodating by bring the car to your home to view without obligation to buy. If the first car doesn't suit they will...

Anonymous

Posted 2 years ago

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I was very happy with the professional approach & helpfulness of Reg at S G Petch, York. He kept in touch & had everything ready to suit my timescale. Fully satisfied with the service received.

Ann Christison

Posted 2 years ago

Overall Rating

Excellent customer service from friendly, helpful and professional staff. I love my new car and would definitely buy from SG Petch again.

Andrea Leach

Posted 2 years ago

Overall Rating

I was very impressed with the look of the forecourt and showroom. It was very well presented. The salesman, Dan, was very helpful. He let me take my time choosing the right car for me. He took the time to...

Anonymous

Posted 2 years ago

Overall Rating

Excellent customer service. Initial enquiry made Sunday, driving new vehicle 3 days later. No pressure to purchase any product I didn't want during the purchase process.

Ashley Carr

Posted 2 years ago

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Brill service. Very happy with everything x

Linda Salkeld

Posted 2 years ago

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We bought a used Fiat 500 at SG Petch York a couple of weeks ago. The experience was excellent in every respect and our saleman, Dan, was ultra helpful and professional. The service we recieved at SG Petch was superior...

Claire Archer

Posted 2 years ago

Overall Rating

My partner has delt with Peter Bombard recently and was highly delighted with the service, so I thought I'd give him a go. Peters professional and friendly service made buying a new car a pleasure. Getting me the exact car...

Anonymous

Posted 2 years ago

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I was given all the help and advice I needed to help with my decision to part exchange my car for a new car.

Germaine Priestley

Posted 2 years ago

Overall Rating

Although I waited a while for my new car I am very satisfied with my purchase.

Margaret Major

Posted 2 years ago

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The Used Car sales team were great; Reg was well informed, engaging and accommodating without being pushy. All arrangements worked like clockwork and the paperwork was explained well. A joy to do business with you.

Joy Phillips

Posted 2 years ago

Overall Rating

Fantastic, none pushy sales, yet informative. Extremely family friendly and aware of our needs and even delivered our new car to our home, after our son had been in hospital for the week, post surgery. Outstanding service.

Mark Farrington

Posted 2 years ago

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Happy with service and vehicle. Good price and friendly service.

Helen Fisher

Posted 2 years ago

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Sales staff knowledgable and helpfull

Kim McKay

Posted 3 years ago

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Great Yorkshire service..Good price, friendly, flexible. Thanks to Peter Bonnard and the 2 Wayne’s.

Alan Bramall

Posted 3 years ago

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Andrew Kemp went out of his way to come to the house and help me with the first car I bought from yourselves. When I had to source another car after my son had and accident SG Petch was the...

Joyce Smith

Posted 3 years ago

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Not pushy but helpful.

Stephen Cotton

Posted 3 years ago

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excellent service from the York branch.

Michael Breedon

Posted 3 years ago

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Great dealership, great team good experience all round

Anne Coyle

Posted 3 years ago

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Made a distance purchase very easy,the car was prepared to a high standard and Andrew Kemp was a pleasure to deal with

Peter Allen

Posted 3 years ago

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soon as you walk in your made to feel welcome.

john todd

Posted 3 years ago

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We have purchased 5 cars through SG Petch always supported by Martin Phillips. He is a considerate, knowledgeable and very efficient professional who has helped us with each of our purchase. The service he provides is exceptional.

David Friessner-Day

Posted 3 years ago

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Good service, comprehensive and clear information, regular updating.

Catherine Charlton

Posted 3 years ago

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Andrew Kemp who sole me the car was helpful and courteous

Anonymous

Posted 3 years ago

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Sg Petch at monks cross have always looked after me so well, especially Martin, he’s always so helpful and supportive, I go to him every time. So yes very happy.

Nicola Chambers

Posted 3 years ago

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whole deal was handled very professionally by Andrew Kemp

William Anderson

Posted 3 years ago

Overall Rating

Knowledgeable, informative, friendly non-pushy sales people. I never felt pressurised to buy, the saleswoman fully answered all my queries and made me feel very much at ease. Nothing was too much trouble for her.

Amanda Steele

Posted 3 years ago

Overall Rating

The salesman dealing with my request to find a specific model of Fiat was efficient and found the exact model, informing me as soon as the car arrived at the garage. He was extremely helpful providing me with all the...

Jude Moore

Posted 3 years ago

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Very easy to deal with

Anonymous

Posted 3 years ago

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Not happy - entirely wrong word. I was content with the prompt and efficient service, and so far the car is running well. Still a few buttons that I have not fathomed - yet. Would have liked...

Peter Lear

Posted 3 years ago

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Great team. Happy to help and answer any questions good service from start to driving away in my new tipo

Anonymous

Posted 3 years ago

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I recently bought a new Fiat 500 from SG Perch and was very impressed. Unlike other car dealers I was given concise information and a terrific deal without the hard sell. Very happy customer and will recommend.

Margaret Bottery

Posted 3 years ago

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Super service by Gary from start to finish! No hard sell, no patronising talk, just helpful, courteous service which made a seamless change over from my old car to my new one. Would recommend to anyone.

April Green

Posted 3 years ago

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straight forward no flanneling good deal and nicholas the sales man was 1st class a true gentleman

Brian mills

Posted 3 years ago

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Very good in explaining and have plenty of time for the customer

Melma Lozada

Posted 4 years ago

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the salesman couldn,t have been more helpful, went through everything he could inside the car dials etc.

June WARD

Posted 4 years ago

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Helpful friendly staff

Anonymous

Posted 4 years ago

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All the staff are very friendly and work hard to get you the right deal that suits your budget.

Anonymous

Posted 4 years ago

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I had already purchased a Bravo from SG Petch a few years ago and because of the good service I returned to consider a replacement. Paul Weatherell looked after my wife and myself and we purchased a 500X. Paul is professional,...

Richard Stark

Posted 4 years ago

Overall Rating

We weren't really looking for two cars just one but after our experience with buying my wife a fiat 500 lounge I decided to have a look myself and bought another 500 this time a twinair "s". Kevin Jackson was our...

Paul Sharpe

Posted 4 years ago

Overall Rating

Friendly, efficient service. Every aspect of the purchase of the vehicle was made easy

Anonymous

Posted 4 years ago

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Excellent service.

Anonymous

Posted 4 years ago

Overall Rating

Kevin Jackson at York branch was extremely helpful without being pushy. He explained everything clearly so it was understood fully without complicated jargon. Customer communication between first looking/enquiry to collecting car was dealt with very professionally. His brother Wayne in...

Tara Sharpe

Posted 4 years ago

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My experience with sg petch was good my only complaint was all the fluid levels had not been checked as i had to top them all myself Andrew Kemp did a good job but unfortunately the workshop let you down...

Ronald Harvey

Posted 4 years ago

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Needing a car for my daughter, we identified a Fiat 500 as a preferred vehicle. We were helped through the process with friendly and professional care. We now have a very happy daughter and we got a great deal! ...

Anonymous

Posted 4 years ago

Overall Rating

I've now bought two Fiat 500s from Petch. I've purchased both cars through Mike Whittaker, one of the sales representatives. Mike is always helpful and very honest. I trust him completely and this is the main reason I am very...

Beverley Love

Posted 4 years ago

Overall Rating

Sg petch got me out of a car I could no longer afford and into one that's was much more affordable, all the staff were very polite and helpful

Jessica Carey

Posted 4 years ago

Overall Rating

Polite and not pushy

Margaret Ainsworth

Posted 4 years ago

Overall Rating

I got the car I wanted at the right price, delivered quickly.

Emily Bagnall

Posted 4 years ago

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Very good professional and personal customer service made buying the car very easy

Elaine Smith

Posted 4 years ago

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Very nice staff and very efficient buying process. Can't recommend them (and specially Martin) highly enough.

Peter Ashton

Posted 4 years ago

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very happy with customer service

Karen Macey

Posted 4 years ago

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a very professional service, upfront, no nonesence - I would definitely use them again!

Luisa Holden

Posted 4 years ago

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Andrew Kemp was very patient with me, visiting the house with a demo, helping me decide on my eventual purchase following the uneconomical repair of a previous car put in a ditch by my son and the trauma of dealing...

Anonymous

Posted 4 years ago

Overall Rating

Very nice and helpful staff!

Naomi Stamp

Posted 4 years ago

Overall Rating

My Sales person, Nick Rickwood was fantastic! No pressure from him, complete honesty and very knowledgeable in his industry. He couldn't do enough for us. My past experiences of buying a car have been painful and very long...

Penny Galloway

Posted 4 years ago

Overall Rating

They sorted me out a car after I wrote my car off it was a very stress full time for me as this was the first time in 25 years i had to deal with something like this. I messed...

Carol Norman

Posted 4 years ago

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My sale and purchase was carried out very smoothly

Moira Maslen

Posted 4 years ago

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It is the little things which add up to create a great service from a motor dealer. The first 'little thing' is to buy from a 'named' firm. S.G. Petch is surely that. I could go on and on with lots of little...

Andrew Corkett

Posted 4 years ago

Overall Rating

No pressure sales and staff who go out of there way to find you what you want. Probably the easiest car buying experience I have had. Just hope the aftersales service is as good

Robert Bevan

Posted 4 years ago

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Bent over backwards to investigate all the options available so as to meet my needs and kept me on the road while awaiting my new car.

Ruth Halliwell

Posted 4 years ago

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Pleasant and helpful salesman, dealt with small problem very well

Philomena Pearson

Posted 4 years ago

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The staff were very friendly and helpful, very attentive. I was offered a test drive without having to ask, they had a good choice of cars available.

Ann Witty

Posted 4 years ago

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Easy to talk to, friendly and approachable staff. Any problems were quickly dealt with.

Wendy Boyland

Posted 4 years ago

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Great service - first saw Andrew Kemp (York), asked what we were after (Fiat 500 in soft mint!), tracked one down & arranged for it to be brought to York. Andrew was off sick after initial meeting unfortunately, but a...

Diane Holt

Posted 5 years ago

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Very efficient and professional service.

Martin Howard

Posted 5 years ago

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Nick the salesman was extremely helpful, efficient, and informative - service could not have been better.

Elizabeth Prettejohn

Posted 5 years ago

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I purchased a new car for my daughter, after seeing it advertised on the Autotader site. After making the enquiry, I received a call within 30 minutes from Fiat, Petch. I agreed to purchase the car within 10 minutes, & the...

Kathryn Mitchell

Posted 5 years ago

Overall Rating

Car buying made easy, thankyou Jonty????

Karl Scarboro

Posted 5 years ago

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Everybody was helpful and lovely. So happy with the service and would definitely recommend to a friend/family. Thank you very much for the service you gave me I felt well looked after.

Tiffani Ormesher

Posted 5 years ago

Overall Rating

The staff at York were all very helpful and put the ground work in to make sure we got the best package for us. Not very often you're told you have too much deposit for a PCP without getting cashback...

Dawn Johnston

Posted 5 years ago

Overall Rating

Very pleased with the service I recived from the sales staff, and the car was very clean and runs well, overall very good service from SG PETCH.

Philip Tyreman

Posted 5 years ago