Customer Experience Award

  • SG Petch Richmond and York are awarded ‘Kia Customer Experience Award’ at Kia UK National Dealer Conference 2020
  • Award recognises excellent customer satisfaction amongst customers in the Richmond and York area

SG Petch Richmond and York are starting 2020 by celebrating its 2019 success, having won the Kia Customer Experience Awards, announced at the Kia UK National Dealer Conference 2020. Simon Hetherington, Commercial Director and Steve Hicks, Sales Director at Kia Motors handed out the awards at the conference and congratulated them on the dealership’s outstanding performance in customer experience.

Byron Dawson, General Manager at Richmond, commented on the win: “We had a really successful 2019 at our dealerships. We pride ourselves on delivering outstanding customer experience, so to win this award means a lot to us. It’s a great start to 2020 and we’re looking forward to an exciting year ahead.”

Simon Hetherington, Commercial Director at Kia Motors (UK) Ltd, commented: “2019 was a hugely successful year for Kia, despite numerous external challenges. We’re extremely proud of all of our Kia dealerships, including Richmond and York, for making 2019 another record sales year for us at Kia. As a brand, customer care, support and service is extremely important to us and this award just goes to show how much we continue to invest and develop our customer service experience. We’re excited to see what 2020 brings.”

It’s a double celebration for York as Iain also collected the prestigious Dealer of the Year Award on the same evening.

If you are looking for a new or used car, come along to our Richmond and York based dealerships or contact Byron (01748 821185) or Iain (01904 466600 to take a look at the amazing range of new and used Kia models and book a test drive.

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