Updated: Friday March 27th 2020.

To our customers,

During these uncertain times, SG Petch’s thoughts go out to all who have been affected by the COVID-19 pandemic.

As a business we’re going to have to change the way we work for a while to protect the health and wellbeing of everyone. With that in mind we have taken the difficult decision to temporarily close our showrooms for all of our 6 branches, but retain a smaller technical support team in our vehicle workshops at Darlington, Middlesbrough (South Bank) and York which will be open Monday to Friday 9.00 am – 5.00 pm to keep you all safe in your vehicles.

Temporary showroom closures

Whilst our showrooms will be temporarily closed, service customers can still reach out to us on this page. Please use the forms below and select your nearest branch from the drop down menu and one of our team will be in touch.

If you already have a vehicle booked in with us for a service or MOT or have placed an order and are awaiting delivery of a new vehicle, or if you have an enquiry on a used vehicle in our stock, we will do whatever possible to support you and keep you informed.

MOT or vehicle repairs and servicing

Our top priority is everyone’s safety both on and off the road. With this in mind, we will be prioritizing safety-related issues and technical faults. Routine appointments will be reviewed and appointed where possible at our dealerships that are still operating. Please expect a call from a member of our team if your appointment has been affected.

In the meantime, our technical team are still available to take your calls and offer advice where appropriate.

0% APR finance service repair options

We’re here to support your service requirements during these difficult times with interest free loans over 1-9 months for any service or repair costing over £60 to a maximum of £3,000.

NHS & Services on the frontline

We’d just like to say a BIG thank you. The work you are doing is incredible and we realise just how challenging this must be for you all. We want you to know that, whatever your motoring needs, we’re here to help.

We recognise the importance of keeping our NHS colleagues and other essential users, such as emergency services and carers, safely on the roads. If you have any technical queries or concerns, please visit our web page at www.sgpetch.co.uk/coronavirus and we’ll do our very best to prioritise your enquiry to ensure you get the support you need as quickly as possible.

Browsing online for cars

During this period of uncertainty our new and used car pages will remain fully operational so you are free to browse at your leisure. We welcome any enquiries you may have so please rest assured our teams will get back to you.

In order that we successfully support our teams and our community, we respectfully ask that you please do not visit our showrooms or workshops without an agreed appointment and appreciate your patience as we continue to navigate these uncharted waters.

We trust you understand and we will continue to update our website following any further Government guidance, so please bookmark this page for the latest information.

We’re here to help.

Steve Petch
Managing Director