Welcome to SG Petch Durham

Welcome to SG Petch Durham main dealers for Hyundai, Mazda, Nissan and SEAT

Customer Reviews

Overall Rating

Friendly staff and service.

Colin Nicholson
Posted 3 days ago
Overall Rating

Salesman Adam Grant made buying our new i20 a very enjoyable experiance with his easy and unforcefocefull manner plus his knowledge of the car. He also made sure we were competent with the details of the car before we drove...

Thomas Wardle
Posted 3 days ago
Overall Rating

With great attention to what car I was looking and thoughtful customer service I would not go anywhere else but S.G.Petch, Durham.

Dorothy McQuillan
Posted 3 days ago
Overall Rating

Service and professionalism from Derek and Adam from first entry into the showroom to picking the car up was first rate. Helpful with advice and hitting the timescales promised.

Patricia Evans
Posted 4 days ago
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Excellent customer service provided by by very experienced staff. Would highly recommend to my friends and family

Anonymous
Posted 4 days ago
Overall Rating

Couldn't have done anymore for us

Sarah-jane Dunn
Posted 4 days ago
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Very good service

Susan Crisp
Posted 2 weeks ago
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The customer service provided by Georgia was outstanding! After a bad experience at another dealership, it was refreshing to be treated with respect and to be listened too. Within a short time I was supported to identify the ideal...

Paula Martin-King
Posted 2 weeks ago
Overall Rating

From start (browsing your website) to finish (pick up) the purchase of our new car took less than 24 hours. All of the personnel we encountered were courteous, efficient, helpful and what we really liked was the fact that...

Helen Stobbart
Posted 2 weeks ago
Overall Rating

A friendly pleasant approach, very knowledgeable about Mazda.

Anonymous
Posted 3 weeks ago
Overall Rating

I looked at two cars on site over 7 days. On each occasion I saw the same salesman Graem King.He was very good and explained everything in detail My eventual purchase and collection of vehicle was arranged and carried out perfectley...

Fred Eastaugh
Posted 3 weeks ago
Overall Rating

Matthew made buying a car effortless. A true testament to the customer service received at SG Petch.

Anonymous
Posted 3 weeks ago
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My requirements were listened to and the car and the financing which were suggested were exactly what I wanted and needed. Each step was clearly explained and time was given for documentation to be read before signing.

Anonymous
Posted 4 weeks ago
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Sales man very helpfull no problems throughout the deal

Linda Pattison
Posted 1 month ago
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Fantastic car dealership. Eric who does motability is very welcoming and friendly.

Sarah Dowson
Posted 1 month ago
Overall Rating

Good service all round, sensible on price and kept me informed throughout. Darren was my single point of contact for the transaction, he spent a good deal of time ensuring I understood everything about the car and it's controls which...

Anonymous
Posted 1 month ago
Overall Rating

Customer satisfaction

Alexander McVitie
Posted 1 month ago
Overall Rating

Having found the vehicle, I'd being looking for. Traveled from Halifax to Durham, where vehicle was located. After arriving 30mins later than arranged with SG Petch,(roadworks), that was not a problem as it seamed just a quite moment. I was...

Gary Ayrton
Posted 1 month ago
Overall Rating

Excellent service

Anonymous
Posted 1 month ago
Overall Rating

CHELSEA was very helpful and informative, Excellent service.Second purchase from your company, would recommend to others. Well satisfied. Mrs Anne Allen

Anne Allen
Posted 1 month ago
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Excellent salespeople and well kept cars

Susan Anderson
Posted 1 month ago
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The salesman made me feel important as if I was the only one purchasing a car

Anonymous
Posted 1 month ago
Overall Rating

The service was 100% brilliant

Kelly Newsome
Posted 1 month ago
Overall Rating

Great service given by Eric

George Colpitts
Posted 1 month ago
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I was very pleased with the service I received from the beginning, to the presentation of my new car, thank you

John Webster
Posted 1 month ago
Overall Rating

The used vehicle that I chose to purchase was everything that I expected it to be. The service from the sales representative was excellent with all my needs being taken care of.

Tina Young
Posted 1 month ago
Overall Rating

Excellent service from Chris Dunwell in sales.

Karen Rowell
Posted 1 month ago
Overall Rating

SG Petch Mazda team are amazing, they assisted us every step of the way in reaching a decision on our choice of new car. Thank you.

Clifford Routledge
Posted 1 month ago
Overall Rating

Excellent service for buying and servicing.

Michael Costello
Posted 1 month ago
Overall Rating

I've just bought an Ioniq premium SE electric from the Durham branch of SG Petch. I think the service has been outstanding! I sent an email overnight and had a call back the following morning which was very efficient. ...

Thomas Backhouse
Posted 1 month ago
Overall Rating

Emma was very helpful and made the sale very easy.

Diane Gladstone
Posted 1 month ago
Overall Rating

Good service and relevant advice provided, very happy with the purchase.

Anonymous
Posted 1 month ago
Overall Rating

There was no pressure from the salesman Colin Hodgeson, who was excellent and very helpful all the way from us being the nosey tyre kicker to signing for the car. He went out of his way to be of...

David Battensby
Posted 1 month ago
Overall Rating

Just bought my first car with SG Petch Durham and the process was smooth from start to finish. Daniel, Dave and Derrick were all lovely, really helpful, and no question was too daft for them to answer! I'm very happy...

Erin Carr
Posted 2 months ago
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SG Petch really looked after us and took their time to ensure we were happy with our choice of car. The follow-up customer service has been excellent.

Ann Young
Posted 2 months ago
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first class service as always with helpful advice

Keith Eliot
Posted 2 months ago
Overall Rating

Daniel Flaherty, along with the other members of the sales team at the Durham branch, was friendly, professional, helpful, patient & efficient and he was instrumental in both my son & myself each purchasing a new Mazda CX3 AWD Sport....

Ronald Barker
Posted 2 months ago
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Friendly service, not pushy but provided clear and acurate information about the car and purchase process.

Anonymous
Posted 2 months ago
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Everything happened as it was supposed to, the staff were very easy to deal with and more than one person knew about our purchase so it didn't matter who we spoke to. Business was concluded in double quick time.

Tina Elliott
Posted 2 months ago
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All things were great except I think someone could have giving me instructions On the daslc operations of the vehicle example. HOW TO WORJK THE LIGHTS HOW TO PUT PETROL...

Patrick Riley
Posted 2 months ago
Overall Rating

Excellent customer service. Very nice staff, especially Haley and Jason

Anonymous
Posted 2 months ago
Overall Rating

Mathew the sales man was very polite and easy to deal with witch takes some of the worry as to which model to buy. He was so helpful without being pushy and new all about the models in my range....

Brian Martin
Posted 2 months ago
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Speed of service and approachability was excellent

Keith Jackson
Posted 2 months ago
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Lots of courtesy from everyone in the showroom. Very generous with the free drinks and biscuits. Pleasant and comfortable surroundings. Our sales person Stephen was most proficient and gave us a lot of his time helping and explaining things. Overall...

William Bissett
Posted 2 months ago
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By finding me the perfect car for our needs.

Susan Craig
Posted 2 months ago
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The staff were not pushy. We had a problem which was rectified very quickly and we were treated to a free wash and valet for our inconvenience. Thanks

Julie Stott
Posted 2 months ago
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The salesman was very patient, courteous and helpful.

Anonymous
Posted 2 months ago
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After a phone call informing us of the launch of the new Mazda 2 Sports model my husband and I paid a visit to the garage. Darren Borland explained everything about the new model without any sales pressure and left...

Christina Thompson
Posted 3 months ago
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Professional, friendly and knowledgeable, without being pushy.

Anonymous
Posted 3 months ago
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Nothing was too much trouble - even when I didn't like the colour of the pickup when it was delivered (I blame the Nissan website! Caymen Blue? Midnight blue! It was almost black!) However - the sales team were very...

Steven Wilkinson
Posted 3 months ago
Overall Rating

The sales staff are amazing. Alan copeland was my salesman and was excellent throughout the whole process including a aftersales issue I had with the windscreen. Derek was also very helpful in sorting me a courtesy car.

Anonymous
Posted 3 months ago
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Everything was fine,,courteous and helpful,all somewhat spoilt by the fact that the whole transaction took over one month because of various delays.

Edward Donnelly
Posted 3 months ago
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very helpfull,relaxed approach and understanding our requiremnts

Gurmail Kang
Posted 3 months ago
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Good information, no pressure, genuine staff

Andrew Sloan
Posted 3 months ago
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From start to finish buying the car was a pleasure. We weren't 'pounced on' but help, particularly Colin Hodgeson was most helpful

Bernard Snook
Posted 3 months ago
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its the first car bought off sg petch ,impressed me with the extra fuel in the tank cheers for that alan

Alison Warris
Posted 3 months ago
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Excellent service and follow up from Chelsey at Nissan.

Katie Green
Posted 3 months ago
Overall Rating

Thanks go to Matthew Newell in particular as he helped us so much in our car purchase , from test drive to driving our new Ateca away . We've had questions to ask about the car after delivery and he...

Cameron Smith
Posted 3 months ago
Overall Rating

I bought a fantastic Mazda2 Sport, 5yrs old with only 23k on the clock. The car was like new. Superb condition when I picked it up, drives like a dream. A big thank you to your salesman Alan Copeland, very...

Alan Troman
Posted 3 months ago
Overall Rating

Excellent service from Darren as usual. Everyone also very helpful and friendly. Nothing is a trouble.

Jennifer Blackmore
Posted 3 months ago
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Recently purchased a Mazda 2 long distance. Colin was great - really helpful and made everything simple and straight-forward. Would highly recommend, Very happy with car. THANK YOU!!

Anna Donovan
Posted 4 months ago
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Made me welcome. Gave me all the information that I needed in order to make a decision.

Frank Chatfield
Posted 4 months ago
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Friendly down to earth service with no " bull "

Kathleen Maddison
Posted 4 months ago
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Friendly and professional advice. Helpful and courteous at all times.

Anonymous
Posted 4 months ago
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I have just purchased a car from SJ Petch and had fabulous service from Chris Dunwell From the minute I walked into the showroom Chris couldn't have be more helpful. I Will definitely recommend SJ Petch to my family and friends...

Stephanie Atkinson
Posted 4 months ago
Overall Rating

Excellent service again from Connor, his manager Danny also very good

Karen Dent
Posted 4 months ago
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From the get go, Chelsey and the team were helpful. We initially went in just to see what we couldn't have! Until Chelsey went through all the options and find out we could actually purchase our dream family car. Not...

Sarah Pearson
Posted 4 months ago
Overall Rating

Love my used Mazda 2 Sport! Both Daniel and Derek at Durham gave excellent service. Listened and responded to all my requests. Extremely helpful in securing a deal without me feeling pressured.

Anonymous
Posted 4 months ago
Overall Rating

Alex Head,sold us three of our four Mazda 6 cars. To us he enbodies the spirit of how a quality product should be sold. He is amiable ,knows his product,accurate in his information and keeps you informed. ...

William Armstrong
Posted 4 months ago
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Great sales team, friendly and informative. Made purchasing my new car a pleasant experience and I love the car!!

Carole Scott
Posted 4 months ago
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Good information about cars and specific features. Good deal with no pressure to purchase. Took onboard our requirements.

Alan Totty
Posted 4 months ago
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Excellent service, friendly and helpful staff, and gor a lovely car

Julie Fitzpatrick
Posted 4 months ago
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Very professional dealership that listens to its customers, no pressure selling, excellent product knowledge, very helpful and kept me informed from start to finish. All staff at Mazda SG Petch are an absolute pleasure to deal with especially Darren Borland....

Glen Mccloy
Posted 4 months ago
Overall Rating

Every time my wife and I visited S G Petch concerning the purchase of our new car we were made to feel like old friends and honoured guests. And at the end of it all we felt that we had...

Keith Pratt
Posted 4 months ago
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Excellent

Ailsa Paterson
Posted 4 months ago
Overall Rating

Great customer service.

Anonymous
Posted 4 months ago
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Efficient fast and friendly service

Anne Wall
Posted 4 months ago
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I received great attention and advice from Alan who helped me decide on best finance deal with no pushiness at all. My used vehicle was beautifully finished and valeted on collection. Really 1st class service - many thanks!

Anonymous
Posted 4 months ago
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Nice attitude to us and very helpfull

Leah Hewitson
Posted 4 months ago
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The staff are friendly and welcoming. Nothing was a problem and you also get a decent test drive not just a few hundred yards along the road.

Anonymous
Posted 4 months ago
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I was greeted pleasantly, my needs were listened to and my questions answered.

Florence Clarke
Posted 4 months ago
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Great customer service

Anonymous
Posted 4 months ago
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Adam made the purchase as smooth as possible, kept us updated regularly and nothing was a hassle. I'd recommend him to friends no problem.

Kay Coates
Posted 5 months ago
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100% commitment from your team.

Robert Parker
Posted 5 months ago
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Went out of their way to find a car that met my requirements. Salesman was easy to deal with when purchasing new car , good price for car traded in and delivery on time.

Jon Platten
Posted 5 months ago
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Nice and friendly. Easy to talk to and not pushy with the sale of Nissan Leaf. Hopefully servicing departments will be a friendly supporting team, when car is due for service as well.

Janice Mckinnon
Posted 5 months ago
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They gave me a deal I was happy with, as well as adding a few extras. This is the third i30 I have bought from their Durham Branch and, as always, their service was exemplary. Special thanks to...

Kathryn Standring
Posted 5 months ago
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From the test drive to the collection of my new vehicle I was kept informed. It was a smooth and stress free process from beginning to end.

Kirsty Wilkinson
Posted 5 months ago
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Efficient service.

Anonymous
Posted 5 months ago
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Allan Coupland was very helpful and explained everything fully in a friendly manner

Donald Terry
Posted 5 months ago
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They were very helpful in both choosing the vehicle and explaining the finances.

Anna Kidd
Posted 5 months ago
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Lovely frendly man .all staff smiling .very clean place

Jonathan Carrick
Posted 5 months ago
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The salesman was not pushy,and allowed us to have a test drive on our own.

Anonymous
Posted 5 months ago
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Excellent service from Chris Dunwell. Told him what I wanted and he came up with the options. Looked after the sale from start to collection and did what he said he would do.

Arthur Wharton
Posted 5 months ago
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Thank you for making the purchase of our daughter's i20 Coupe so easy - no wonder we keep coming back to you.

Lynn Wilkinson
Posted 5 months ago
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Fantastic service, explained everything in full, took time to show us all the gadgets on our new car, great service

Wendy Rice
Posted 5 months ago
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Dealt with Matthew Newell motability advisor and he was very pleasant and helpful and efficient throughout answering all our questions and dealing with several queries promptly.

Angela Coultas
Posted 5 months ago
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Don't know if happy is the right word but from the initial pros and cons of the various models through to the buying procedure and then to the after - sale consideration - all good

Timothy Bevan
Posted 5 months ago
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Connor Burrell delt with me and every thing was good both then and after. Jimmy Knowles

James Knowles
Posted 5 months ago
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Fabulous service from the team and especially Sara who dealt with my sale. Very friendly and not the usual pushy sales talk that you get elsewhere which was a refreshing change! Sara made sure I was kept updated with my...

Anonymous
Posted 5 months ago
Overall Rating

I was pleased with the whole sales process. I was able to take a test drive by myself so there was no pressure to buy. Derrick was friendly and knowledgeable. Although there was 6 months left on the mot the...

Anonymous
Posted 5 months ago
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There was no pressure at all from the salesman Glen Anderson.He was very pleasant and had good knowledge about the car I wanted to purchase.He kept me up to date with regular phone calls about the car I ordered and...

Linda Mears
Posted 5 months ago
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Very good, friendly customer service. Thank you to Glen for a trouble free switch.

Hilary Atkinson
Posted 5 months ago
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Honest and professional sales man. Saw what I wanted and listened to me, he made me aware of all benefits but didn't push me. I wish more sales people were like this.

Angela Parkin
Posted 5 months ago
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Salesman we dealt darren (Daz Boland was excellent and so easy to deal with).

Ann Little
Posted 5 months ago
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Excellent service from SG Petch Durham from the day I walked in looking at Mazda cars to purchasing my replacement Mazda 2 a few months later. Also thank you to Derrick for his excellent customer service.

Carol Nail
Posted 5 months ago
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Easy to talk to and explained all I needed to know about my new car

Ian Scott
Posted 5 months ago
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Good overall experience

Gary Mordue
Posted 5 months ago
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Excellent customer care and wonderful car ThNk you SG Petch

Hilary Clavering
Posted 5 months ago
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Kept me updated as to progress of securing a car. Approachable manner of both salesman and manager.

Wendy Bagnall
Posted 5 months ago
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Professional efficient staff who do what they say they will do and have a great product to sell and service

Alan Clavering
Posted 5 months ago
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Nice cars, friendly staff that had good car knowledge. Did not feel pressurised into buying a car. Explained all car functions very well. Bright clean showroom.

Terence McMahon
Posted 6 months ago
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Alan Copeland sold us the best possible mazda 3 we could have wished for , we got a very good deal

John Tatters
Posted 6 months ago
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Very enjoyable experience from start to finish, the service we received when purchasing our cx 5 was excellent in every aspect and could not be faulted, we were very well looked after by Alan on our three visits to the...

Anonymous
Posted 6 months ago
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There was no "hard sell" just relaxing chat and helpful information.

Lynn Ramsey
Posted 6 months ago
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Excellent customer service and helped us choose the right car. Alan attended to all our requirements

Anonymous
Posted 6 months ago
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Very courteous staff,couldn't do enough to help and were a pleasure to deal with.highly satisfied with the service.

George Slater
Posted 6 months ago
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Connor Burrell Made my decision to purchase a used car from Cornwall easy. Particularly the video on the car prior to journey and the ease of driving away for the 465 mile journey to Cornwall. Will definitely consider using Connor and Petch...

Andrew Waterhouse
Posted 6 months ago
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Great service, a fair price and great customer service that goes beyond the purchase stage. Always felt valued as a customer - the best dealership I've experienced. The car is great as well!

Anonymous
Posted 6 months ago
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We were treated in a very friendly way and with respect by all staff would recommend SG Petch to anyone wanting to purchase a car

Joseph Hobson
Posted 6 months ago
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great service, car perfect for my needs

Anonymous
Posted 6 months ago
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I hadn't considered a Seat before as a car and my gym instructor talked to me about his Seat , sat me in it and basically told me how great it was. Go see Matthew Newell he said. I had...

Louise Tetchner
Posted 6 months ago
Overall Rating

Very good, pleasant, easy to talk too. Down point is the car I bought wasn't checked over at all with all the tyres pressures down by at least 10 psi from where they should be, no washer fluid when...

Daniel Drysdale
Posted 6 months ago
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I purchased a Seat Leon demonstrator Graeme King the sales person looked after me very well, the car is in perfect order and a delight to drive

Philip Gladwell
Posted 6 months ago
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Alan was very efficient and organised. He was welcoming and friendly and always made us feel at ease with no pressure. Very good knowledge of Mazda cars. Would definitely recommend.

Kathryn James
Posted 6 months ago
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Good customer service from all staff including motability sales person Chris Phillips very friendly

Vivienne Doxford
Posted 6 months ago
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Really friendly staff, would recommend to anyone

Aimee Matthews
Posted 6 months ago
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Customer service both pre and post purchase was excellent. Connor was helpful in understanding and meeting my vehicle needs.

Anonymous
Posted 6 months ago
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Been a SG Petch customer for over 20 years and visited to browse, Derrick Henderson asked us if he could be of assistance we told him what we were looking for and we could not have found a more helpful...

Robert Coates
Posted 6 months ago
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Salesman very easy to deal with on the day of purchase.

Julie Price
Posted 6 months ago
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Very helpful and friendly staff. They dealt with all questions and queries quickly and efficiently. There was one minor hiccup that was swiftly resolved to my complete satisfaction.

Jonathan Percy
Posted 6 months ago
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A good deal ,top class service from Graeme and emma

Anonymous
Posted 7 months ago
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Very helpful staff. Gave me the information I required regarding the purchase of my vehicle.

Denise Salmon
Posted 7 months ago
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friendly first contact good info all options explained good delivery date delivery on time test drive to explain controls kept in the loop at all times by the salesman a good and painless experience

Denis Keenan
Posted 7 months ago
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Good, straightforward communication, all my questions answered with the minimum of fuss. Every effort was made to accommodate my wishes, even changing from one manufacturer to another. Communication was always excellent .The whole process was made easy and enjoyable from...

Martin Leake
Posted 7 months ago
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THE SALESMAN ERIC IS ALWAYS 100 % I HAVE HAD 6 NEW HYUNDAIS FROM HIM...

Thomas Bowes
Posted 7 months ago
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SG Petch were very helpful, did the deal we wanted, were down to earth and honest. Very pleased with our new Nissan Juke.

Clifford Finn
Posted 7 months ago
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Excellent service throughout the process of buying my car. Regular contact without being pushy - no hard sell. Answered all my questions knowledgeably. Test drives arranged without any hassle. Undertook some extra work at no cost to me. Made buying...

Ian Heginbottom
Posted 7 months ago
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Excellent service. Chris was really knowledgable about the vehicle & adaptations required. Would definitely recommend him such a friendly gentleman.

Shaun Eltringham
Posted 7 months ago
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Got a great deal

Patrick O
Posted 7 months ago
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No fuss or over the top sales hype

Patricia Hardy
Posted 7 months ago
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the hyundai salesperson was great,sorted a car out quickly for us and attended to our needs efficiently.

Jeanette Robinson
Posted 7 months ago
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Have gone to this garage for years. Like it because I never feel I'm being sold to. Emma is great. Thanks

Julie Wright
Posted 7 months ago
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Chelsey helped me a lot and the time I ordered my car and received it was great.

Jack Trewhitt
Posted 7 months ago
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The staff at the garage in Durham, are very personable, very easy to chat to, not pushy not sales focussed but customer need focused. They are patient and have an excellent understanding of the cars they are working with. Very...

John Cartwright
Posted 8 months ago
Overall Rating

They were going to charge me for sat nav which had not ordered. They paid for it after all. I had to wait 2 months for my new car. The service after that was very good. I must put a good word in for...

Peter Conroy
Posted 8 months ago
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they offer a very personal touch which is the reason I make a 700 mile round trip to buy a car from them.

Steven Wallace
Posted 8 months ago
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Great friendly helpful

Robert Russell
Posted 8 months ago
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I was satisfied with the service i received.

John Hildreth
Posted 8 months ago
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Amazing friendly staff sarah is amazing nothing was a problem thanks for a loverly experience

Lindsey Backhouse
Posted 8 months ago
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Great service, great deal. Would recommend to anyone.

David Gardiner
Posted 8 months ago
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We bought our car on the Black Friday deal and were delighted with the offer made. We were never put under any pressure and after an unaccompanied test drive we placed an order for a new Mazda 3.

Peter Bickford
Posted 8 months ago
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Good customer service.

Gareth Phillips
Posted 8 months ago
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All aspects of their service were first class from initially talking through the vehicles I was interested in to final sale.Special mention to Derrick Henderson.

Keith Berry
Posted 8 months ago
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Excellent customer service and Christian was extremely helpful and friendly.

Gillian Bowron
Posted 8 months ago
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Excellent friendly service. Car ready as promised, free extras provided. Documentation done quickly and efficiently.

Jacob Dreyer
Posted 8 months ago
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I knew what I wanted, and at what cost to me, my requirements were met, without any hard sell.

Audrey Thompson
Posted 8 months ago
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Excellent salesman who was prepared to spend time to inform and demonstrate to us all the features of the car we were interested in. He was friendly and knowledgeable and nothing was too much trouble for him. The attention and...

Philip Irvine
Posted 8 months ago
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Connor was extremely helpful , polite and informative. He helped make the process of choosing the right car for our needs, easy.

Lesley Malloy
Posted 9 months ago
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Friendly. Not pushy.

David Austin
Posted 9 months ago
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As always, fantastic service from Eric. Very helpful and professional with a great personality. He makes buying a new car enjoyable and he's the main reason we returned to SG Petch.

Hugh Kitching
Posted 9 months ago
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Very profesional, open and customer oriented. We contracted 2 Mazda cars , so this tells everything.

Oana Parker
Posted 9 months ago
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Excellent service from all receptionists and was particularly happy with the service provided by Mr Alan Copeland at Durham.

George Martin
Posted 9 months ago
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attentioin to detail Explaination of product to questions Well presented and coutious Delivered on time

Eric Cheetham
Posted 9 months ago
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I have been a customer for SG Petch since 2005 when I brought my first Mazda. During my time with them, I have had two more cars and all my Mazda servicing and MOT's done there. They have always...

Trevor Bailey
Posted 9 months ago
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Excellent customer service Derrick Henderson is a credit to the company very professional and helpful

James Wedderburn
Posted 9 months ago
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very good service derrick from mazda always so helpful

Jean Haggart
Posted 9 months ago
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We felt that the staff went out of their way to help and ensure everything was just as it should be. Special thanks to Alex.

Stewart Stonebank
Posted 9 months ago
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Explained everything comprehensively and in a straightforward way. Staff extremely polite and friendly

Leslie Pilch
Posted 9 months ago
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Friendly helpful service

Lydia Atcheson
Posted 9 months ago
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Eric Cheetham keeps in touch on a regular basis. When you arrive at Reception, you always made welcomed by all Staff and if you have any problems/questions S G Petch are always there to help.

Jill Slough
Posted 9 months ago
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From start to finish our experience could not be faulted. Everything was very straight forward and carried out in a very friendly but professional manner

Lynne Muncaster
Posted 10 months ago
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This was the fourth Mazda I have purchased since 2008, I have always found the staff to be knowledgeable, helpful and friendly. This has been the case especially over the past two purchases, Alex who sold me a CX5 in...

Gary Walker
Posted 10 months ago
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Reliable and trustable

Anonymous
Posted 10 months ago
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On my intial vist I was really pleased with the way the young lady dealt with my enquiry, also to let me sit in the MX5 outside. On my return to test drive was really pleased, so after thinking about...

George McKitterick
Posted 10 months ago
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Excellent service lovey friendly staff and very helpful

Anonymous
Posted 10 months ago
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Dealt with purchase of car very well. Very helpful in making my descion, salesman Dean was really helpful.

Rhys Hutchinson
Posted 10 months ago
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A really good service was provided to myself when buying my new car. A little complication along the way however this was dealt with immediately and appropriately, along with a complimentary apology when picking the car up. I felt at...

Anonymous
Posted 10 months ago
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We got the car we wanted at a good price

Anonymous
Posted 10 months ago
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could not have been more helpful previous mazda staff excellent but the car was not the best the seat staff all first class matthew was very professional in his approach we are always satisfied with sg petch

Terry Egglestone
Posted 10 months ago
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Found it a pleasure to deal with their staff, especially Chelsey who was very helpful throughout the buying process.

Anonymous
Posted 10 months ago
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Good deal, good car and friendly service

Anonymous
Posted 10 months ago
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I have had the good luck to have a Mazda 3 and now a Seat Leon FR from Alan Copeland at SG Petch in Durham. I can only say that the service you receive is A1. Clean showrooms, very polite...

Steven Platts
Posted 11 months ago
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Very pleased with the service i received especially mathew newall at durham and j coates in darlington friendly helpfull and no preasure ...geat thanks

Paul Thompson
Posted 11 months ago
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Sg petch really helped me make the right choice when choosing my car. The service was great and staff were always very helpful and polite.

Anonymous
Posted 11 months ago
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Professional and friendly. Not pushy and got me what I wanted.

Anonymous
Posted 11 months ago
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Good friendly salesman nothing was problem questions answered very professionally

Brian Blench
Posted 11 months ago
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We went to the garage without an appointment looking for a first car for our son the salesman did everything he could to help us and we purchased a car.I would use SG Petch again.

Anonymous
Posted 11 months ago
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Great pre and after sales service

Anonymous
Posted 11 months ago
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Friendly helpful knowledgeable sales staff in Mazda department

Yvonne Ryle
Posted 11 months ago
Overall Rating

Alan Copeland, first class service all round, excellent, well done.

John White
Posted 11 months ago
Overall Rating

A curtious no pressure friendly service made a refreshing change to other car dealers we have dealt with in the past. A smooth easy sale. A small problem that had occurred was dealt with efficiently and professionally and resolved without...

Karen Harker
Posted 11 months ago
Overall Rating

No excessive fuss. Listened to our wants and sorted them professionally. Adam was superb.

Lynne Willis
Posted 11 months ago
Overall Rating

Very attentive on arrival, was able to give full information on purchase of the vehicle including full financial details and vehicle specifications. Offered a chance to test drive a vehicle. Very friendly staff whom I feel are approachable with any...

Anonymous
Posted 11 months ago
Overall Rating

sService was good but I feel was let down by promises made after sales as the salesman said he would ring me a few days after I picked car up to see how I was managing this never materialised and...

Audrey Petre
Posted 11 months ago
Overall Rating

Very friendly courteous salesman - not forced or rushed into making any decisions - everything explained fully and clearly

Lesley Mavin
Posted 11 months ago
Overall Rating

Great customer service, needed to take delivery of my car as soon as possible and everything was done to make this happen.

Anonymous
Posted 11 months ago
Overall Rating

Fantastic service from the sales representative.

Tracey Baines
Posted 11 months ago
Overall Rating

Georgia Harley was very helpful in finding me what i waned.

Rachel Franklin
Posted 11 months ago
Overall Rating

Staff respectful and helpfull

Edmund Marchant
Posted 1 year ago
Overall Rating

Friendly professional service. Clean, smart surroundings. Knowledgeable sales staff. Tea, coffee and water offered.

Kevin Harper
Posted 1 year ago
Overall Rating

From looking to buy a Hyundai Tucson to actually buying one my experience with SG Petch has been perfect from start to finish. Friendly staff all willing to help with any inquiries, and only 6 days from choosing my new...

Colin Robson
Posted 1 year ago
Overall Rating

Excellent customer service from start to finish. Many thanks to Derrick who made it all so easy. Came from London to collect car . Would do it again next time .

Janet Adams
Posted 1 year ago
Overall Rating

Every car I have bought from SGPetch has been a pleasurable experience.

Christopher Webster
Posted 1 year ago
Overall Rating

Very enjoyable experience buying our new seat car. Georgia who sold us the car was lovely no pressure tactics. Very straightforward,Would recommend seat Petch at Durham

Diane Whitfield
Posted 1 year ago
Overall Rating

Very professional from the start to the end

Derek Barber
Posted 1 year ago
Overall Rating

Alan Copeland first class.No sales pressure, unlike other garages we have been to in the last couple of months. I have bought of Alan before when he worked at Toyota. I was glad to see a smiley face I...

David Sinden
Posted 1 year ago
Overall Rating

The service we received was second to none.Georgia was fabulous in all that she did.Very helpful and the buying of the car went very smoothly. Thank you all.Mel & Jim

Melanie Mawson
Posted 1 year ago
Overall Rating

Nothing was a problem, and Eric Cheetham could not do enough for us,

Karon Willis
Posted 1 year ago
Overall Rating

They sold us a car without any pressure.

Alfred Henderson
Posted 1 year ago
Overall Rating

Excellent service and gave me a great deal. Was very pleased with the service from Matthew. He made buying a car a stress free experience

Anonymous
Posted 1 year ago
Overall Rating

I was appointed a representative, who dealt with me throughout the "car buying process". Derek was very informative and looked after me very well.

David Bogle
Posted 1 year ago
Overall Rating

Very friendly staff.

Denise Rumley
Posted 1 year ago
Overall Rating

The salesperson - Emma Dunwell - was really helpful. She listened and understood what we were looking for a helped us make our purchase. She wasn't pushy - rather gave helpful advise. I came out of the showroom afterwards very...

Chris Brown
Posted 1 year ago
Overall Rating

Great friendly service will no pressure.

Danny Pearson
Posted 1 year ago
Overall Rating

Excellent customer service and they delivered on the deal I wanted. Couldn't ask for anything more.

Anonymous
Posted 1 year ago
Overall Rating

World class customer service the sales person Eric went out of his way to build a relationship with my wife and I he was more concerned in giving us what we wanted not only in the short term for a...

Keith Mc Dowell
Posted 1 year ago
Overall Rating

Professional, courteous, friendly, informed and informative staff (Alex and Alan) fair deal & I bought the car!

Helen Mcrae
Posted 1 year ago
Overall Rating

I have always had exceptional service when purchasing a vehicle from S G Petch at the Durham sales room. This time was no exception,as the sales executive Derrick Henderson was so attentive and handled any queries so well, especially his...

Robert Defty
Posted 1 year ago
Overall Rating

very friendly, very proffessional

Jeff Lynn
Posted 1 year ago
Overall Rating

Chris Phillips made our experience at SG Petch very pleasant,along with the rest of the staff he made the entire process absolutely seamless,highly recommended.

Julie Gaddes
Posted 1 year ago
Overall Rating

No pressure or hard selling tactics used

Morag Urquhart
Posted 1 year ago
Overall Rating

Christian was very helpful and would recommend him to anyone buying a car

Steven Griffey
Posted 1 year ago
Overall Rating

Nothing was to much trouble, they were very helpful.

Whitfield Welsh
Posted 1 year ago
Overall Rating

My experience with SG Petch was very positive. The saleswoman Chelsea was very helpful and friendly and i will definitely recommend the business to friends and family.

Helen Oconnor
Posted 1 year ago
Overall Rating

I can't say any more than they couldn't of been any more helpful than they were.

Joseph Rogerson
Posted 1 year ago
Overall Rating

Don't normally write reviews but couldn't be happier with the service from the whole team. Top class experience

Stephen Lumley
Posted 1 year ago
Overall Rating

Service from Start to Finish is very personable, After care really appreciated and a special mention to Christian Arnold for having a lot of patience with our many questions a really great guy

Valerie Long Smith
Posted 1 year ago
Overall Rating

Great service very friendly staff

Catherine Macdonald
Posted 1 year ago
Overall Rating

Thank you for your help with the purchase of our vehicle. The sales person was very helpful and friendly.

Aline Booth
Posted 1 year ago
Overall Rating

We had a great experience at petch at there Durham site could not have been more helpful the sales assistant was excellent THANK. YOU GEOGIA. IRENE CUMMINGS

Edward Cummings
Posted 1 year ago
Overall Rating

Very friendly and helpful service from this family dealer. Offered a competitive price for sale and trade in, made the whole experience pleasant and easy. Would buy from these guys again!

Keith Brewin
Posted 1 year ago
Overall Rating

Completely satisfied with every aspect.Very happy with part exchange price ,and with sales person.He could not have been more helpful.Would have no hesitation in recommending to anyone.Mazda 3 sport black looks fantastic,and is brilliant. Cannot praise it enough.

Derek Baker
Posted 1 year ago
Overall Rating

Excellent service from staff at SG Petch especially Terry - I gave him a lot of work to do in my deciding which car to buy and he came up trumps once again thank you Terry

John Cavanagh
Posted 1 year ago
Overall Rating

Very good customer service no hassle from salesmen good facilities

Paula Sykes
Posted 1 year ago
Overall Rating

Very helpful & friendly staff, clean showroom & didn't feel pressured in2 buying the car. The salesman offered other deals of interest aswell..

Stephen Wood
Posted 1 year ago
Overall Rating

Perfect

Trevor Cholewa
Posted 1 year ago
Overall Rating

Darren Borland is a 1st class salesman excellent service from a very nice man

Christine Place
Posted 1 year ago
Overall Rating

new car is brilliant better than expected with all the new features what a difference in just 3 years

Judith Parkinson
Posted 1 year ago
Overall Rating

Excellent service from Darren. 1st class. Nothing is a trouble to him. Very helpful and very nice. Excellent customer service.

Jennifer Blackmore
Posted 1 year ago
Overall Rating

We dealt with their notability advisor, Christian. He was excellent, listened to our needs and advised us on the best vehicle for our requirements. Christian kept in touch with us throughout the purchase making the whole process easy. We can't...

Jeffrey Jaques
Posted 1 year ago
Overall Rating

Excellent customer service! Terry is absolutely brilliant! He explained every detail, he is undoubtedly an excellent listener and he clarified to us every doubt and questions patiently showing that he was interested in our needs.

Stephen Lee
Posted 1 year ago
Overall Rating

Always recommend friends to this dealership.

David Wilson
Posted 1 year ago
Overall Rating

Over all the 20 plus years of dealing with garages to buy my car this is the most professional friendly helpful garage I have had the pleasure of dealing with. Full marks to their salesman John who...

Jimmy Rowell
Posted 1 year ago
Overall Rating

Excellent service and deal couldn't be beaten.

Angela Telford-Wilkinson
Posted 1 year ago
Overall Rating

Customer service was excellent can not praise them enough made the whole process of buying a new car very painless. Sorry for the delay in answering but have been away on holiday.Many thanks to Alex and Alan.

Robert Moss
Posted 1 year ago
Overall Rating

First time dealing with s g patch but my experience was fine. The only let down for me was the body and paintwork valet the engine bay was done separate on another visit and was brilliant. But overall a good experience ...

Henry Trueman
Posted 1 year ago
Overall Rating

We got a reasonable offer for our old car given its cosmetic condition. The replacement car is what we want at an acceptable price. The help from sales staff was first class. After sales service to date has been very...

Alan Birks
Posted 1 year ago
Overall Rating

Car arrived earlier than we expected so that was good. My new car is great lots of gadgets will take a while getting used to them. My old car was a three year old Qashqai in immaculate condition but in...

Elizabeth Mellett
Posted 1 year ago
Overall Rating

Visited the Durham branch and was able to see almost the exactl Model and spec car I wanted which was fantastic. Sarah was great at talking through the options and vehicle.

Neil Arrowsmith
Posted 1 year ago


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