Welcome to SG Petch Durham

Welcome to SG Petch Durham main dealers for Hyundai, Mazda, Nissan and SEAT

Customer Reviews

Overall Rating

Anthony was really helpful and was not overly pushing the additional extras. The car looked in good condition and appeared to be as advertised and the whole process of buying a car was made simple. Everything was ready for the...

Kelly Beattie
Posted 6 hours ago
Overall Rating

Staff were very helpful but not pushy. Didn't hassle for a sale. Would certainly recommend SG Petch at Durham to anyone looking for a used car whether a used or new one.

Veronica Assadimoghaddam
Posted 8 hours ago
Overall Rating

Helpful and friendly staff would recommend this business

Anna O'Shaughnessy
Posted 4 days ago
Overall Rating

I have nothing but good things to say about SG PETCH. Their customer service is second to none, we were made to feel welcome, with a good price for our car. I will, without doubt, recommend SG PETCH to my...

Allison Harrison
Posted 6 days ago
Overall Rating

Sg petch were fab I was a pain in the bum customer who only wanted one thing and it had to be a white connect and there wasn't none available and I didn't want anything else but in the end...

Tammy Galloway
Posted 6 days ago
Overall Rating

Staff were very helpful and informative explaining every detail of my purchase arrangements.

Peter Lawton
Posted 6 days ago
Overall Rating

Excellent service from Christian There was a delay at the factory over a fitted option but Christian kept me updated throughout He could not have been more helpful

Pauline Palmer
Posted 1 week ago
Overall Rating

Very good service. Darren was more than helpful.

Ann Carlson
Posted 1 week ago
Overall Rating

From start to finish, our purchase was handled efficiantly and professionally by Chris Philips. This was our fist time leasing a motobility car and your salesman was extremely helpful, explaining everything and we are extremely happy with our new car....

Daniel Oswald
Posted 1 week ago
Overall Rating

Sara was very helpful, efficient, attentive and professional in all my dealings with her. Lovely lady. The other members of the team were helpful and pleasant. I was made very welcome when I came into the showroom to pick up...

Jacqueline Ross
Posted 1 week ago
Overall Rating

Recently bought Nissan Micra at Durham site. Salesperson was called Christian. Overall excellent experience. Christian sorted everything out and while awaiting delivery of car he was always keeping me informed of the impending delivery date. Explained everything about the finances...

Peter Hamilton
Posted 1 week ago
Overall Rating

The sales woman Leanne was excellent. She really did make the difference between buying from SG Petch and another dealer. Very friendly and professional and she knew her stuff. I can't praise her enough.

Gary Dickson
Posted 1 week ago
Overall Rating

The salesperson Chris made me purchasing a car from SG perch a dream.he was so informative but not pushy in any way.he handle any querries really promptly , he kept me fully informed regarding the car. He took all the...

Susan Swindon
Posted 1 week ago
Overall Rating

very friendly , no pushy sales people, able to put your point of view over without being put down. not pressurised to buy something you cannot afford.

Christine Stuttard
Posted 1 week ago
Overall Rating

Excellent service from SF Petch during my car purchase. Staff were helpful, informative and the sale went theough smoothly. Kept up to date at all times. I will be using SG Petch in the future.

Keeley Hirst
Posted 1 week ago
Overall Rating

Dealt with a lady named Sara Dodds. Incredibly helpful from the moment i entered the building. Arranged collection of my old car and also helped me select my new vehicle. Could not have been happier with the service. I will...

Jake Henry
Posted 1 week ago
Overall Rating

Connor our salesman was fantastic, could not fault him. The manager needs to go back to basics and realise that a car can be a huge outlay and be more approachable and show care and friendliness, just as Connor did. We are...

Karen Dent
Posted 1 week ago
Overall Rating

Excellent customer service no pushy sales man just nice and helpfull.

Mikala Crampton
Posted 1 week ago
Overall Rating

Just had to call a few times as I had not been contacted as promised.

Lisa
Posted 2 weeks ago
Overall Rating

The sales rep was extremely friendly, informative and professional.

Janine Gleeson
Posted 2 weeks ago
Overall Rating

Excellent customer service. Very friendly expert staff.

Chris
Posted 2 weeks ago
Overall Rating

Very polite knowledgeable staff everything was ready when they said it would be and the car was imaculate we would like to thank them very much

Anne
Posted 3 weeks ago
Overall Rating

From the moment my son and I walked into the showrooms we where made to feel at home from the friendly welcome we received. The difference from other dealers we visited was a pleasant experience and I am very pleased...

Edward Little
Posted 3 weeks ago
Overall Rating

I find S G Petch and the people who work for them in their Durham branch to be like one big happy bunch who like working together .I play golf and have recommended them to all my golfing friends...

George Rennie
Posted 3 weeks ago
Overall Rating

Good service from matthew, made sure everything was as I wished.

Kay Lee
Posted 3 weeks ago
Overall Rating

Very satisfied with the way we were sold the car all our questions were answered with patience and clearly.We were never pressured and were allowed to be completely satisfied with our choice.

Derek Snowden
Posted 3 weeks ago
Overall Rating

The overall experience was very enjoyable. I have been driving over forty years and have bought a lot of cars in that time. This purchase was better than most I have experienced, and I felt valued as a customer.

Arthur Proud
Posted 3 weeks ago
Overall Rating

Our sales person Chris was fist class, explained everything I a plain and clear manor. Great product and service

Peter Hurlbutt
Posted 3 weeks ago
Overall Rating

Very pleased with service, everything explained.

John Antcliffe
Posted 3 weeks ago
Overall Rating

From begiinnig to deilvery was hasssle free, Alan Copeland salesman was friendly and àlways replied to my question either in person or by phone. This js the thrid car bought from S G Petch Durham. Must say all the staff...

Leslie Armstrong
Posted 3 weeks ago
Overall Rating

I went to SG Petch in Durham and from the moment I arrived the staff couldn't have been any more helpful or welcoming. I didn't feel pressured into making any decisions and everything was explained to me properly unlike a...

Katrina Norman
Posted 3 weeks ago
Overall Rating

Excellent Customer Service and product knowledge. Extremely helpful and friendly. Good communication and made us feel special.

Julie
Posted 4 weeks ago
Overall Rating

2nd Nissan Juke we have had from this dealership. Always very knowledgeable polite and professional. Big thank you to Chris Phillips. This dealership is well worth visiting.

Glenda
Posted 4 weeks ago
Overall Rating

Exellent service from Mr Cheetham at SG Petch.The changeover was handled well and Mr Cheetham explained everything without any fuss .A great service .Thanks again . ...

John
Posted 4 weeks ago
Overall Rating

A very positive experience. Thanks to Anthony and all the staff at Peart.

Paul
Posted 4 weeks ago
Overall Rating

My first CX5 purchase was handled by Alex and the second by Darren. Both staff are extremely approachable, friendly and professional, covering everything I needed. There was no hard sell, no opinions to try and influence my decision and although...

Alan
Posted 4 weeks ago
Overall Rating

This was the third Hyundai i30 that we have purchased from Petch; also, we have had a Hyundai Tucson from them in the past. We ar ealways satisfied with the level of customer service and have never had cause for...

Geralyn
Posted 4 weeks ago
Overall Rating

From the minute I walked into the showroom I was welcomed warmly and throughout my purchasing experience I was treated very warmly by all staff, the main reason why I always go to SG Petch in Durham.

Andrew
Posted 4 weeks ago
Overall Rating

My experience with your company was faultless. Alan Copeland the Sales Executive was very understanding to my needs and listened to my requirements very well. Alan is an absolute asset to your company. As a result the entire sales encounter...

Sally
Posted 4 weeks ago
Overall Rating

Staff were very pleasant, helpful and efficient

Colin
Posted 4 weeks ago
Overall Rating

Excellent hassle free purchase from a happy friendly local branch

Alexander
Posted 4 weeks ago
Overall Rating

Alan Copeland was my Sales person and I found him to be helpful, friendly, and very nice to deal with. He made the whole process easy and stress free. He is a credit to you. Many thanks Alan.

Susan
Posted 4 weeks ago
Overall Rating

Very good service the only thing was the vagueness about the prices and the constant asking me what I wanted to spend but I expect all car dealerships do this. I was happy with my purchase and they threw in...

Hazel
Posted 4 weeks ago
Overall Rating

Excellent service from Alan at Durham Mazda

Susan
Posted 4 weeks ago
Overall Rating

Very friendly staff, good communication, can't beat a good old family run business, highly recommended

David Urwin
Posted 10 months ago
Overall Rating

Excellent service from friendly staff who made the whole process of buying a car a pleasure

Edward Barnes
Posted 10 months ago
Overall Rating

Excellent customer service, very friendly approachable staff who were very knowledgeable

Denise Scott
Posted 10 months ago
Overall Rating

sorry for taking so long to say thank you for the excellent service I received when purchasing my car. (my laptop has been playing up!). From start to finish, I was very pleased with Alan Copeland`s approach and attitude....professional,...

Michele Henderson
Posted 11 months ago
Overall Rating

We received very good, efficient and professional service when we recently bought our Mazda car. The sales guy was very patient and explained everything clearly to us. We drove 3 different cars before finally making up our mind...

Judith Daggett
Posted 11 months ago
Overall Rating

Excellent customer service from the whole team at SG Petch. Matthew was extremely helpful :)

Rebecca Dempster
Posted 11 months ago
Overall Rating

Overall, from start to finish the service was very good. The staff were very friendly and helpful. If I had to pick a fault it would be the 'waiting' period. You were not kept informed how things were...

Angela Todd
Posted 11 months ago
Overall Rating

The reason we keep buying our cars from Steve Petch is because we always receive excellent deals and good service. The staff always go out of their way to be helpful and friendly.

William Young
Posted 11 months ago
Overall Rating

Brillant service all round, looked after really well and you've made my husband very happy,he loves his new car, thanks.

Gary Messer
Posted 11 months ago
Overall Rating

Friendly and knowledgeable staff was pleasure doing business with you. Definitely recommend to friends and family.

Dawn Carr
Posted 11 months ago
Overall Rating

Generally a very relaxed and stress free experience. I would not hesitate to buy a car from them again.

Graeme Dawson
Posted 1 year ago
Overall Rating

We were well looked after with advice and happy with new car.

Kenneth Johnston
Posted 1 year ago
Overall Rating

Very easy and good transaction I was made to feel relaxed and the salesman explained everything to me in a way I could understand would recommend them to anyone.

Freda Ford
Posted 1 year ago
Overall Rating

Bought a low mileage i10.The service and support of Ian Charlton was first class.I felt like a valued customer.I will have no hesitation in reccomending this car company.Well done and thanks very much.

Denis Robinson
Posted 1 year ago
Overall Rating

Mr Ian Charlton was very helpful

Tudor Mansel Garnon
Posted 1 year ago


Our Team

Craig Saunders

General Manager

Dave Rose

Business Manager

Danny Kilkenny

Used Car Sales Manager

Peter Howe

Aftersales Manager

Phil Solan

Parts Manager

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