Welcome to SG Petch Durham

Welcome to SG Petch Durham main dealers for Hyundai, Mazda, Nissan and SEAT

Customer Reviews

Overall Rating

Very attentive on arrival, was able to give full information on purchase of the vehicle including full financial details and vehicle specifications. Offered a chance to test drive a vehicle. Very friendly staff whom I feel are approachable with any...

Anonymous
Posted 15 hours ago
Overall Rating

sService was good but I feel was let down by promises made after sales as the salesman said he would ring me a few days after I picked car up to see how I was managing this never materialised and...

Audrey Petre
Posted 16 hours ago
Overall Rating

Very friendly courteous salesman - not forced or rushed into making any decisions - everything explained fully and clearly

Lesley Mavin
Posted 16 hours ago
Overall Rating

Great customer service, needed to take delivery of my car as soon as possible and everything was done to make this happen.

Anonymous
Posted 1 day ago
Overall Rating

Fantastic service from the sales representative.

Tracey Baines
Posted 5 days ago
Overall Rating

Georgia Harley was very helpful in finding me what i waned.

Rachel Franklin
Posted 6 days ago
Overall Rating

Staff respectful and helpfull

Edmund Marchant
Posted 1 week ago
Overall Rating

Friendly professional service. Clean, smart surroundings. Knowledgeable sales staff. Tea, coffee and water offered.

Kevin Harper
Posted 1 week ago
Overall Rating

From looking to buy a Hyundai Tucson to actually buying one my experience with SG Petch has been perfect from start to finish. Friendly staff all willing to help with any inquiries, and only 6 days from choosing my new...

Colin Robson
Posted 1 week ago
Overall Rating

Excellent customer service from start to finish. Many thanks to Derrick who made it all so easy. Came from London to collect car . Would do it again next time .

Janet Adams
Posted 1 week ago
Overall Rating

Every car I have bought from SGPetch has been a pleasurable experience.

Christopher Webster
Posted 1 week ago
Overall Rating

Very enjoyable experience buying our new seat car. Georgia who sold us the car was lovely no pressure tactics. Very straightforward,Would recommend seat Petch at Durham

Diane Whitfield
Posted 2 weeks ago
Overall Rating

Very professional from the start to the end

Derek Barber
Posted 2 weeks ago
Overall Rating

Alan Copeland first class.No sales pressure, unlike other garages we have been to in the last couple of months. I have bought of Alan before when he worked at Toyota. I was glad to see a smiley face I...

David Sinden
Posted 2 weeks ago
Overall Rating

The service we received was second to none.Georgia was fabulous in all that she did.Very helpful and the buying of the car went very smoothly. Thank you all.Mel & Jim

Melanie Mawson
Posted 2 weeks ago
Overall Rating

Nothing was a problem, and Eric Cheetham could not do enough for us,

Karon Willis
Posted 3 weeks ago
Overall Rating

They sold us a car without any pressure.

Alfred Henderson
Posted 3 weeks ago
Overall Rating

Excellent service and gave me a great deal. Was very pleased with the service from Matthew. He made buying a car a stress free experience

Anonymous
Posted 3 weeks ago
Overall Rating

I was appointed a representative, who dealt with me throughout the "car buying process". Derek was very informative and looked after me very well.

David Bogle
Posted 3 weeks ago
Overall Rating

Very friendly staff.

Denise Rumley
Posted 1 month ago
Overall Rating

The salesperson - Emma Dunwell - was really helpful. She listened and understood what we were looking for a helped us make our purchase. She wasn't pushy - rather gave helpful advise. I came out of the showroom afterwards very...

Chris Brown
Posted 1 month ago
Overall Rating

Great friendly service will no pressure.

Danny Pearson
Posted 1 month ago
Overall Rating

Excellent customer service and they delivered on the deal I wanted. Couldn't ask for anything more.

Anonymous
Posted 1 month ago
Overall Rating

World class customer service the sales person Eric went out of his way to build a relationship with my wife and I he was more concerned in giving us what we wanted not only in the short term for a...

Keith Mc Dowell
Posted 1 month ago
Overall Rating

Professional, courteous, friendly, informed and informative staff (Alex and Alan) fair deal & I bought the car!

Helen Mcrae
Posted 1 month ago
Overall Rating

I have always had exceptional service when purchasing a vehicle from S G Petch at the Durham sales room. This time was no exception,as the sales executive Derrick Henderson was so attentive and handled any queries so well, especially his...

Robert Defty
Posted 1 month ago
Overall Rating

very friendly, very proffessional

Jeff Lynn
Posted 1 month ago
Overall Rating

Chris Phillips made our experience at SG Petch very pleasant,along with the rest of the staff he made the entire process absolutely seamless,highly recommended.

Julie Gaddes
Posted 1 month ago
Overall Rating

No pressure or hard selling tactics used

Morag Urquhart
Posted 1 month ago
Overall Rating

Christian was very helpful and would recommend him to anyone buying a car

Steven Griffey
Posted 1 month ago
Overall Rating

Nothing was to much trouble, they were very helpful.

Whitfield Welsh
Posted 1 month ago
Overall Rating

My experience with SG Petch was very positive. The saleswoman Chelsea was very helpful and friendly and i will definitely recommend the business to friends and family.

Helen Oconnor
Posted 1 month ago
Overall Rating

I can't say any more than they couldn't of been any more helpful than they were.

Joseph Rogerson
Posted 1 month ago
Overall Rating

Don't normally write reviews but couldn't be happier with the service from the whole team. Top class experience

Stephen Lumley
Posted 1 month ago
Overall Rating

Service from Start to Finish is very personable, After care really appreciated and a special mention to Christian Arnold for having a lot of patience with our many questions a really great guy

Valerie Long Smith
Posted 1 month ago
Overall Rating

Great service very friendly staff

Catherine Macdonald
Posted 1 month ago
Overall Rating

Thank you for your help with the purchase of our vehicle. The sales person was very helpful and friendly.

Aline Booth
Posted 2 months ago
Overall Rating

We had a great experience at petch at there Durham site could not have been more helpful the sales assistant was excellent THANK. YOU GEOGIA. IRENE CUMMINGS

Edward Cummings
Posted 2 months ago
Overall Rating

Very friendly and helpful service from this family dealer. Offered a competitive price for sale and trade in, made the whole experience pleasant and easy. Would buy from these guys again!

Keith Brewin
Posted 2 months ago
Overall Rating

Completely satisfied with every aspect.Very happy with part exchange price ,and with sales person.He could not have been more helpful.Would have no hesitation in recommending to anyone.Mazda 3 sport black looks fantastic,and is brilliant. Cannot praise it enough.

Derek Baker
Posted 2 months ago
Overall Rating

Excellent service from staff at SG Petch especially Terry - I gave him a lot of work to do in my deciding which car to buy and he came up trumps once again thank you Terry

John Cavanagh
Posted 2 months ago
Overall Rating

Very good customer service no hassle from salesmen good facilities

Paula Sykes
Posted 2 months ago
Overall Rating

Very helpful & friendly staff, clean showroom & didn't feel pressured in2 buying the car. The salesman offered other deals of interest aswell..

Stephen Wood
Posted 2 months ago
Overall Rating

Perfect

Trevor Cholewa
Posted 2 months ago
Overall Rating

Darren Borland is a 1st class salesman excellent service from a very nice man

Christine Place
Posted 2 months ago
Overall Rating

new car is brilliant better than expected with all the new features what a difference in just 3 years

Judith Parkinson
Posted 2 months ago
Overall Rating

Excellent service from Darren. 1st class. Nothing is a trouble to him. Very helpful and very nice. Excellent customer service.

Jennifer Blackmore
Posted 2 months ago
Overall Rating

We dealt with their notability advisor, Christian. He was excellent, listened to our needs and advised us on the best vehicle for our requirements. Christian kept in touch with us throughout the purchase making the whole process easy. We can't...

Jeffrey Jaques
Posted 2 months ago
Overall Rating

Excellent customer service! Terry is absolutely brilliant! He explained every detail, he is undoubtedly an excellent listener and he clarified to us every doubt and questions patiently showing that he was interested in our needs.

Stephen Lee
Posted 3 months ago
Overall Rating

Always recommend friends to this dealership.

David Wilson
Posted 3 months ago
Overall Rating

Over all the 20 plus years of dealing with garages to buy my car this is the most professional friendly helpful garage I have had the pleasure of dealing with. Full marks to their salesman John who...

Jimmy Rowell
Posted 3 months ago
Overall Rating

Excellent service and deal couldn't be beaten.

Angela Telford-Wilkinson
Posted 3 months ago
Overall Rating

Customer service was excellent can not praise them enough made the whole process of buying a new car very painless. Sorry for the delay in answering but have been away on holiday.Many thanks to Alex and Alan.

Robert Moss
Posted 3 months ago
Overall Rating

First time dealing with s g patch but my experience was fine. The only let down for me was the body and paintwork valet the engine bay was done separate on another visit and was brilliant. But overall a good experience ...

Henry Trueman
Posted 3 months ago
Overall Rating

We got a reasonable offer for our old car given its cosmetic condition. The replacement car is what we want at an acceptable price. The help from sales staff was first class. After sales service to date has been very...

Alan Birks
Posted 3 months ago
Overall Rating

Car arrived earlier than we expected so that was good. My new car is great lots of gadgets will take a while getting used to them. My old car was a three year old Qashqai in immaculate condition but in...

Elizabeth Mellett
Posted 3 months ago
Overall Rating

Visited the Durham branch and was able to see almost the exactl Model and spec car I wanted which was fantastic. Sarah was great at talking through the options and vehicle.

Neil Arrowsmith
Posted 3 months ago
Overall Rating

Excellent service with pleasant knowledgeable people . Would recommend to everyone

Yolande Newton
Posted 3 months ago
Overall Rating

Purchase, preparation and collection of vehicle were all fine, well organised,friendly and helpful.Then things began to fall apart - we tried to arrange the transfer of an existing service contract.Having been promised a contact call to make the change we...

Elaine Leake
Posted 3 months ago
Overall Rating

Very good staff helpful in every way this is my third new car from sg petch Durham if u go knowing what u want and keep what price u want to spend in mind they will do there...

Gary Bates
Posted 3 months ago
Overall Rating

Great staff-very friendly, knowledgeable, helpful. Work to get a deal that works for you without feeling like you are being pressured into it.

Amy Bottle
Posted 3 months ago
Overall Rating

This is our families 7th car from PETCH at Belmont and the customer service only gets better and I would recommend their staff to anyone. Their customer service is second to none.

John Foreman
Posted 3 months ago
Overall Rating

very impressed with the service I received from SG Petch, in particular from sales executive Alan Copeland. With my husband already having a Mazda 3 from SG Petch we were pleased to continue the association.

Julie Rolfe
Posted 3 months ago
Overall Rating

From the moment I walked into dealership I knew I was dealing with professionals. Smooth transition from choosing my car to picking it up. Lovely salesman Anthony was pleasant and extremely helpful.

Kirsty Firby
Posted 3 months ago
Overall Rating

Alan was a great salesman keeping me up to date with progress and checking everything was ok after I picked up my new car.

Michelle Rich
Posted 3 months ago
Overall Rating

Dave Ross was extremely helpful and efficient with an excellent customer service approach. He made renewing the car easy and enjoyable. thanks Rahim

Rahim Mehrjoo
Posted 3 months ago
Overall Rating

First class service all the way

Brian Donnison
Posted 3 months ago
Overall Rating

Very happy with my new car and the person who sold me it, jon fewster. He was very pleasant and helpfull. When i change my car i will be sure to go back to him and that garage again....

Louise Pearsall
Posted 4 months ago
Overall Rating

Very happy with the service I recieved. Chelsea was very friendly and helpful.

Lisa Coxon
Posted 4 months ago
Overall Rating

This is the second time I have bought a car from your garage and both times I have been very impressed and very pleased with the service and attention I have received.

Noreen Oates
Posted 4 months ago
Overall Rating

From start to finish the level of care and service at SG Petch Durham has been outstanding. Having spoken to a number of people including Sam Petch, Adam Gilmore, Matthew and Georgia Hartley they were all extremely helpful, everything...

Helen Attley
Posted 4 months ago
Overall Rating

The salespeople were very helpful and the idea of sending a video of my Tucson to my wife by Richard McGookin was excellent. The purchase 3 days to collecting my new vehicle was outstanding if unexpected. The only area I...

Robert Hails
Posted 4 months ago
Overall Rating

Eric treated use with care and respect took his time showed use around or new car explained every thing we left feeling very satisfied would recommend you to our friends Thank you Keith and joanne hunt...

Keith Hunt
Posted 4 months ago
Overall Rating

Very good sales team I am still to be convinced by the service team

Faye Chilton
Posted 4 months ago
Overall Rating

lovely sales man, quick and easy to talk too , delivery super , service, very good ...follow up not so good didn't reply to calls when they said they would...disappointing having to chase them up ..

Paula Mollon
Posted 4 months ago
Overall Rating

Extremely helpful sales team but never felt as if getting the hard sell. Would recommend your firm to anyone.

Brian Cuthbert
Posted 4 months ago
Overall Rating

Very impressed. Prompt service and a good deal (as far as I can tell). The sales executive who looked after me was very good. And I very much like the car. There is one niggle, regarding the SatNav which is...

Ian Ward
Posted 4 months ago
Overall Rating

Our third car fromSG Petch. Great staff. Very helpful and friendly. No hassle purchases.

Joanna Knott
Posted 4 months ago
Overall Rating

Saff were very friendly and kept us informed throughout the purchase of our car

Denise Taylor
Posted 4 months ago
Overall Rating

Every one who dealt wth me to purchase a new Juke were very helpfull. Chelsea made the paperwork easy to understand and she was a pleasure to deal with.

Raymond Pye
Posted 4 months ago
Overall Rating

I cannot fault the service and the one on one Alan gave with me.

Tom Usher
Posted 4 months ago
Overall Rating

Anthony was really helpful and was not overly pushing the additional extras. The car looked in good condition and appeared to be as advertised and the whole process of buying a car was made simple. Everything was ready for the...

Kelly Beattie
Posted 4 months ago
Overall Rating

Staff were very helpful but not pushy. Didn't hassle for a sale. Would certainly recommend SG Petch at Durham to anyone looking for a used car whether a used or new one.

Veronica Assadimoghaddam
Posted 4 months ago
Overall Rating

Helpful and friendly staff would recommend this business

Anna O'Shaughnessy
Posted 5 months ago
Overall Rating

I have nothing but good things to say about SG PETCH. Their customer service is second to none, we were made to feel welcome, with a good price for our car. I will, without doubt, recommend SG PETCH to my...

Allison Harrison
Posted 5 months ago
Overall Rating

Sg petch were fab I was a pain in the bum customer who only wanted one thing and it had to be a white connect and there wasn't none available and I didn't want anything else but in the end...

Tammy Galloway
Posted 5 months ago
Overall Rating

Staff were very helpful and informative explaining every detail of my purchase arrangements.

Peter Lawton
Posted 5 months ago
Overall Rating

Excellent service from Christian There was a delay at the factory over a fitted option but Christian kept me updated throughout He could not have been more helpful

Pauline Palmer
Posted 5 months ago
Overall Rating

Very good service. Darren was more than helpful.

Ann Carlson
Posted 5 months ago
Overall Rating

From start to finish, our purchase was handled efficiantly and professionally by Chris Philips. This was our fist time leasing a motobility car and your salesman was extremely helpful, explaining everything and we are extremely happy with our new car....

Daniel Oswald
Posted 5 months ago
Overall Rating

Sara was very helpful, efficient, attentive and professional in all my dealings with her. Lovely lady. The other members of the team were helpful and pleasant. I was made very welcome when I came into the showroom to pick up...

Jacqueline Ross
Posted 5 months ago
Overall Rating

Recently bought Nissan Micra at Durham site. Salesperson was called Christian. Overall excellent experience. Christian sorted everything out and while awaiting delivery of car he was always keeping me informed of the impending delivery date. Explained everything about the finances...

Peter Hamilton
Posted 5 months ago
Overall Rating

The sales woman Leanne was excellent. She really did make the difference between buying from SG Petch and another dealer. Very friendly and professional and she knew her stuff. I can't praise her enough.

Gary Dickson
Posted 5 months ago
Overall Rating

The salesperson Chris made me purchasing a car from SG perch a dream.he was so informative but not pushy in any way.he handle any querries really promptly , he kept me fully informed regarding the car. He took all the...

Susan Swindon
Posted 5 months ago
Overall Rating

very friendly , no pushy sales people, able to put your point of view over without being put down. not pressurised to buy something you cannot afford.

Christine Stuttard
Posted 5 months ago
Overall Rating

Excellent service from SF Petch during my car purchase. Staff were helpful, informative and the sale went theough smoothly. Kept up to date at all times. I will be using SG Petch in the future.

Keeley Hirst
Posted 5 months ago
Overall Rating

Dealt with a lady named Sara Dodds. Incredibly helpful from the moment i entered the building. Arranged collection of my old car and also helped me select my new vehicle. Could not have been happier with the service. I will...

Jake Henry
Posted 5 months ago
Overall Rating

Connor our salesman was fantastic, could not fault him. The manager needs to go back to basics and realise that a car can be a huge outlay and be more approachable and show care and friendliness, just as Connor did. We are...

Karen Dent
Posted 5 months ago
Overall Rating

Excellent customer service no pushy sales man just nice and helpfull.

Mikala Crampton
Posted 5 months ago
Overall Rating

Just had to call a few times as I had not been contacted as promised.

Lisa
Posted 5 months ago
Overall Rating

The sales rep was extremely friendly, informative and professional.

Janine Gleeson
Posted 5 months ago
Overall Rating

Excellent customer service. Very friendly expert staff.

Chris
Posted 5 months ago
Overall Rating

Very polite knowledgeable staff everything was ready when they said it would be and the car was imaculate we would like to thank them very much

Anne
Posted 5 months ago
Overall Rating

From the moment my son and I walked into the showrooms we where made to feel at home from the friendly welcome we received. The difference from other dealers we visited was a pleasant experience and I am very pleased...

Edward Little
Posted 5 months ago
Overall Rating

I find S G Petch and the people who work for them in their Durham branch to be like one big happy bunch who like working together .I play golf and have recommended them to all my golfing friends...

George Rennie
Posted 5 months ago
Overall Rating

Good service from matthew, made sure everything was as I wished.

Kay Lee
Posted 5 months ago
Overall Rating

Very satisfied with the way we were sold the car all our questions were answered with patience and clearly.We were never pressured and were allowed to be completely satisfied with our choice.

Derek Snowden
Posted 5 months ago
Overall Rating

The overall experience was very enjoyable. I have been driving over forty years and have bought a lot of cars in that time. This purchase was better than most I have experienced, and I felt valued as a customer.

Arthur Proud
Posted 5 months ago
Overall Rating

Our sales person Chris was fist class, explained everything I a plain and clear manor. Great product and service

Peter Hurlbutt
Posted 5 months ago
Overall Rating

Very pleased with service, everything explained.

John Antcliffe
Posted 5 months ago
Overall Rating

From begiinnig to deilvery was hasssle free, Alan Copeland salesman was friendly and àlways replied to my question either in person or by phone. This js the thrid car bought from S G Petch Durham. Must say all the staff...

Leslie Armstrong
Posted 5 months ago
Overall Rating

I went to SG Petch in Durham and from the moment I arrived the staff couldn't have been any more helpful or welcoming. I didn't feel pressured into making any decisions and everything was explained to me properly unlike a...

Katrina Norman
Posted 5 months ago
Overall Rating

Excellent Customer Service and product knowledge. Extremely helpful and friendly. Good communication and made us feel special.

Julie
Posted 5 months ago
Overall Rating

2nd Nissan Juke we have had from this dealership. Always very knowledgeable polite and professional. Big thank you to Chris Phillips. This dealership is well worth visiting.

Glenda
Posted 5 months ago
Overall Rating

Exellent service from Mr Cheetham at SG Petch.The changeover was handled well and Mr Cheetham explained everything without any fuss .A great service .Thanks again . ...

John
Posted 5 months ago
Overall Rating

A very positive experience. Thanks to Anthony and all the staff at Peart.

Paul
Posted 5 months ago
Overall Rating

My first CX5 purchase was handled by Alex and the second by Darren. Both staff are extremely approachable, friendly and professional, covering everything I needed. There was no hard sell, no opinions to try and influence my decision and although...

Alan
Posted 5 months ago
Overall Rating

This was the third Hyundai i30 that we have purchased from Petch; also, we have had a Hyundai Tucson from them in the past. We ar ealways satisfied with the level of customer service and have never had cause for...

Geralyn
Posted 5 months ago
Overall Rating

From the minute I walked into the showroom I was welcomed warmly and throughout my purchasing experience I was treated very warmly by all staff, the main reason why I always go to SG Petch in Durham.

Andrew
Posted 5 months ago
Overall Rating

My experience with your company was faultless. Alan Copeland the Sales Executive was very understanding to my needs and listened to my requirements very well. Alan is an absolute asset to your company. As a result the entire sales encounter...

Sally
Posted 5 months ago
Overall Rating

Staff were very pleasant, helpful and efficient

Colin
Posted 5 months ago
Overall Rating

Excellent hassle free purchase from a happy friendly local branch

Alexander
Posted 5 months ago
Overall Rating

Alan Copeland was my Sales person and I found him to be helpful, friendly, and very nice to deal with. He made the whole process easy and stress free. He is a credit to you. Many thanks Alan.

Susan
Posted 5 months ago
Overall Rating

Very good service the only thing was the vagueness about the prices and the constant asking me what I wanted to spend but I expect all car dealerships do this. I was happy with my purchase and they threw in...

Hazel
Posted 5 months ago
Overall Rating

Excellent service from Alan at Durham Mazda

Susan
Posted 5 months ago
Overall Rating

Very friendly staff, good communication, can't beat a good old family run business, highly recommended

David Urwin
Posted 1 year ago
Overall Rating

Excellent service from friendly staff who made the whole process of buying a car a pleasure

Edward Barnes
Posted 1 year ago
Overall Rating

Excellent customer service, very friendly approachable staff who were very knowledgeable

Denise Scott
Posted 1 year ago
Overall Rating

sorry for taking so long to say thank you for the excellent service I received when purchasing my car. (my laptop has been playing up!). From start to finish, I was very pleased with Alan Copeland`s approach and attitude....professional,...

Michele Henderson
Posted 1 year ago
Overall Rating

We received very good, efficient and professional service when we recently bought our Mazda car. The sales guy was very patient and explained everything clearly to us. We drove 3 different cars before finally making up our mind...

Judith Daggett
Posted 1 year ago
Overall Rating

Excellent customer service from the whole team at SG Petch. Matthew was extremely helpful :)

Rebecca Dempster
Posted 1 year ago
Overall Rating

Overall, from start to finish the service was very good. The staff were very friendly and helpful. If I had to pick a fault it would be the 'waiting' period. You were not kept informed how things were...

Angela Todd
Posted 1 year ago
Overall Rating

The reason we keep buying our cars from Steve Petch is because we always receive excellent deals and good service. The staff always go out of their way to be helpful and friendly.

William Young
Posted 1 year ago
Overall Rating

Brillant service all round, looked after really well and you've made my husband very happy,he loves his new car, thanks.

Gary Messer
Posted 1 year ago
Overall Rating

Friendly and knowledgeable staff was pleasure doing business with you. Definitely recommend to friends and family.

Dawn Carr
Posted 1 year ago
Overall Rating

Generally a very relaxed and stress free experience. I would not hesitate to buy a car from them again.

Graeme Dawson
Posted 1 year ago
Overall Rating

We were well looked after with advice and happy with new car.

Kenneth Johnston
Posted 1 year ago
Overall Rating

Very easy and good transaction I was made to feel relaxed and the salesman explained everything to me in a way I could understand would recommend them to anyone.

Freda Ford
Posted 1 year ago
Overall Rating

Bought a low mileage i10.The service and support of Ian Charlton was first class.I felt like a valued customer.I will have no hesitation in reccomending this car company.Well done and thanks very much.

Denis Robinson
Posted 1 year ago
Overall Rating

Mr Ian Charlton was very helpful

Tudor Mansel Garnon
Posted 1 year ago


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